[Resolved] Spice Mobile Phones — System and Function not working properly. | |||
I had purchased a spice mobile M-5008 from SPICE RETAIL LTD. Shop No.497, Kazikheda, Lal Bangla, Kanpur on 04 Aug 2013. When I inserted memory card then I came to Know that it is not working.As soon as I tried to open memory card, phone getting switched off. I approached shop owner who send me to repair center in mall road Kanpur.There sitting person behavior is very rude not taking interest at all. Any how he has repaired after argument. After 4 days same problem occurred again. Then I told to shop person to change the set as all function are not working. He told that service center will change it. Then I went to service center and told him to change the set. He told me that as I have not purchased mobile from him so he can not change it and he has repaired second time.After 3-4 days again same problem occurred. Now I have repaired the mobile 4 times but still system not working. I am a defence personnel and I don't have that much time to go and get repair the set every after 4 days, I think you also agree with me as my case is genuine. I have purchased mobile by considering all functions but my purpose is not solved. So I want that please direct either shop owner or service center person to change the set as early as possible or I will opt for going to consumer court.By not taking any action, your company reputation will definitely go down day by day as this type of news spread fast among the people. Pl reply soon on mobile no. [protected] or email on [protected]@ gmail.com. Hope your early reply. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Spice Mobile Phones customer support has been notified about the posted complaint. | |||
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+91 11 4292 1000
S Global Knowledge Park, 19A & 19B, Sector-125, Noida, Uttar Pradesh, India - 201301
Please refer my complain ID 859985 dated 10 Nov 2013. I did not got reply from you so far, why? Pl. reply soon.