[Resolved]  Spice Mobiles — Compliant against not given my mobile even after 1 and half month

Address:Rohtak, Haryana, 124001
Website:Spice Mobile

My Spice MI-551 was not charged well. When i connect my mobile with the charges then i deduct the battery instead of charged. Then i contacted to the customer care and they suggest me to show the mobile at your local customer care which is Radhe Radhe Communication, Gopal Compex, Chotu Ram Chowk, Rohtak Haryana. On 01/10/2015 I went there and show the mobile. They told me that your mobile Problem is "Charging Show but Battery not storage charging Jack Problem" and they kept my Mobile. They told me you can get your mobile after 15 to 20 days after. After 20 days i contacted to them but they told me that your mobile has been sent to Company and give the customer care no. then i contacted to customer care. they told me that your mobile issue is IC Problem and that is not available in the company so it will take some more time. after that i have contacted them 4 or 5 times but there answer is same. so please tell me if they don't get IC for 6 months then you will keep my mobile for that time. Is it good. You can also understand my Problem. 1 and 1/2 month is not a small time. i am facing many problem. So you are humbly requested to please do any solution of my problem. Thanking you. My name is Sunil kumar and my Contact no is [protected]
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Complaint marked as Resolved 
Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
Nov 17, 2015
Updated by Poonam Singhmar
Sir My Complain No is 07101459FA0014
Nov 17, 2015
Updated by Poonam Singhmar
My Request No is 07101459FA0014
Verified Support
Nov 19, 2015
Spice Mobiles / Spice Mobility Customer Care's response
Dear Poonam Singhmar , We thank you for patronizing Spice product. With reference to your concern mentioned below, We wish to inform you that your concern has been registered with us via reference no. [protected] We shall get back to you shortly with the resolution . However, incase of any further query, we request to please contact at Spice-Helpline on the[protected] between the hours of 10:00 AM to 06:30 PM, seven days a week or you may write us at [protected]@smobility.in ThankYou ! Spice Team
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    S Global Knowledge Park, 19A & 19B, Sector-125, Noida, Uttar Pradesh, India - 201301
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