[Resolved]  Spice Mobiles — Non availability of spice phone display (Mi - 600)

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201 301
Website:	spicesmartphones.com

As per advise of Spice Customer Care, I have admitted my SPICE MOBILE MI-600 for change of display. My order service request number is 25102224F90075 dated 11 September 2015. That time display held with Spice Head Office shown 16 when I placed my request. But since then the display has not yet been received by the Service Centre (Mobi Soft Tellelink, 3A Madan Street, 1st Floor, Kolkata PIN 70072). When I deposited my handset they assured me that I have get my mobile after 10 to 12 days after change the display. I visited the service centre on 29 September 2015 and number of times. Last time on 29/10/2015 I visited the Service Centre but they told my about the display that OUT OF STOCK. As per direction of Spice Head Office I visited Service Centre on 29/10/2015 for deposition of Cost of Display and service charge but they refused to received the same. They told me we will received the amount only after repair. On that day they change my request number to 25102224FA0199 on 29/10/2015. I request them to give me the request form but the told me when you give me the old request form then they give me the new request form. I do not know why the change the service request. I also monitor the request online also send e-mail to [protected]@smobility.in number of times. They replied me again and again please give us some time. I want that the handset get repair soon or it will replace by the company or if not repaired due to want of parts it will taken back by them with compensation.