[Resolved] Spice Mobiles — Not repaired my mobile since last three months

SANDIPMOTA

Address:	Ahmedabad, Gujarat, 380061
Website:	spice mobile

Before Three months i have gave my mobile to customer care of spice @ ahmedabad. they told me that they have to send the mobile to the Head quarter for repairing. till date they have not repaired my mobile and doesnt gave me back my mobile i have doubt that they have cant any capable engineer for solving the my issue. my Job sheet no is 06101046FA0041 My Contact no is [protected] i hope company will do on positive way so that i can use my mobile in festival season Thanks

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Complaint marked as Resolved

Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2015

Spice Mobiles / Spice Mobility Customer Care's response Dear SANDIPMOTA , We thank you for patronizing Spice product. With reference to your concern mentioned below, We wish to inform you that your concern has been registered with us via reference no. [protected]. We shall get back to you shortly with the resolution . However, incase of any further query, we request to please contact at Spice-Helpline on the[protected] between the hours of 10:00 AM to 06:30 PM,seven days a week or you may write us at [protected]@smobility.in ThankYou ! Spice Team

Verified Support

Dec 28, 2015

Spice Mobiles / Spice Mobility Customer Care's response Dear SANDIPMOTA, This communication is towards acknowledging your concern and we wish to inform you that as per our records your handset has been replaced with same model and delivered to you. If still you are facing any problem regarding that you may write us on [protected]@smobility.in or call on our customer care no[protected] between 10:00 AM till 06:30 PM seven days a week. We would like to assure you that our endeavor is to provide you quality service and your feedback will help us in improving our service further. Thank You ! Spice Team