[Resolved]  Spice Mobiles — Pathetic Services - Spice Service Center - Chandigarh

Address:

Chandigarh, Chandigarh

I’m really worried about the kind of service support provided by your organization. I regret to say that I am totally unhappy and disappointed from the services provided by the spice service centre. I am totally disagreed from the way behaved by the workers of service centre. I have MI-422 handset and two time given in service center for the same issue(Network lost, switched OFF/ON during the time of call, battery full/low problem). 1st time I received back handset with in 12 days but without any repair. Again visited to service center on 19June and they given SR no.19101183E60145 but that device is not repaired yet. 20 times visited in that service center and they said they have not received device from back-end. Four Month has been completed after giving the mobile to the service centre and it is not repaired till now. Same on you people. Today I called up to call center @ [protected] and got to know that device has been dispatched back to Chandigarh but Service center is saying he have no device. I cannot understand where I have to go. Therefore, I am writing to you please suggest where I have to go to repair it. Should I go to Consumer Court for justice. Please take early action on my matter and please consider my this letter as a notice. I am waiting for your reply regards Anil Saini [protected]