[Resolved]  Spice Mobiles — phone get disabled within a month of purchase. and got damaged and second time old phone as replacement

Address:Jaipur, Rajasthan

requested sirtin no-[protected]inv no[protected]customer id no[protected]phone- spice mi-354 blacki purchased a mobile set from spice retail limited, c22, opposite mile stone, gandhinagar mode jaipur, rajsthan. on 7th- feb- 2014.within 15 days it start to hang as i open any app. and its sound jack also went wrong. nearby 12 of march I visited to spice service center because it got switch off automatically. After 10 days i get back my phone. But again after 2 days same problem again appear. i again went to service center and submit my phone. same i got my phone again. Then after 3-5 days i again went to the center. At this time my phone went for replacement. and finally i got my phone on 27--30june(i don't know the exact date). and the company has given me a old and damaged set. In the received set even the screw were not attached. and even battery backup is not good in the received set.this is the 5th time i am receiving my mobile back. Which is a old one.
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Aug 14, 2020
Complaint marked as Resolved 
Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
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Dear Customer,

Kindly share your contact details, IMIE number and location. So that we can assist you better.


Thanks and Regards,
Spice Mobiles.

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