Spice Mobiles — RE:my android handset model no.mi502n ,,imei no-[protected].

Address:Bokaro, Jharkhand

with reference to my above said mobile set it is stated that i had bought the above set on[protected] through home shop 18 but exactly after 14 months from buying date it stopped functioning suddenly showing over screen ENCRYPTION UNSUCCESSFUL and when contacted service centre it was kept around one & half months without resolving the issue. first it was said it is a software issue then said hardware issue and told to me that board has to be changed and u have to pay rs. 2500- 3000/- since it is out of warranty..n even after that they could not repair it.and finally i took the phone back since it was not worth paying this much without any further warranty. i spoke to home shop 18 and filed one complaint to akosha with complaint ticket noi.2713922..they said n replied to resolve the issue with u stating me to find out my job sheet no.against imei no.[protected] whether actually the service centre had done anything about this phone. since in this connection it is my side that whether the is made to work till the warranty period only or can we place any faith against yr product. hence kindly cooperate n resolve my issue. thanks regards deepak kumar pandey. mob. no.[protected]
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Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
May 25, 2015
Updated by dk pan
dear sir

with reference to above said complain about my spice mobile nothing has been done so far, , neither anyone contacted nor any email regarding this sent to me..
please this issue as early as possible.
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