Spice Mobiles — Service request No. 0710561E90347 Problem of battery drain in 2 hour

Address:

Gurgaon, Haryana

Dear Team, I have purchased spice mobile model MI-506 on 07 september 2014 from Spice communication sector 14 gurgaon. But the phone starts to have problem and battery drains out in 2 hours. I went to service centre of spice mobile in rajiv nagar gurgaon. They have checked the mobile and ask me to come after 15 days and charged money also however the phone is in warranty period and they have said that phone have some other problem and kept the phone with them. The so called service centre is such a small room that 2 people cannot stand together and attitude and behaviour of the owner is very rude. In simple word spice mobile company harass the customer. Instead of buying spice mobile please buy another brand. Spice mobile is very bad company. If they have given warranty then why they are asking for money. They are cheater and making people stupid by selling their mobile as their phone does not work properly for 15 days and now my brand new phone is lying with service centre people and i hv to pay extra money for my new phone. Please tell the problem of my phone and tell me if i have to pay money what does warranty means. Please tell me on my email id [protected]@gmail.com or [protected] or [protected].