[Resolved]  Spice Mobiles — Sound/playback, hanging problem and apps problem, call problem

Address:Jabalpur, Madhya Pradesh

I had purchased a Spice Handset " Spice MI-435 "
Facing so many problems in Handset from its first day

1. Songs/Videos are hanging in playing them.
2. Slow Processing of Launcher.
3. Hanging Issue.
4. Apps Problem
5. Calls Problem ( When dialing both sim network Getting NIL) Outgoing Problem.
6. Internet Problem
7. Network Problem
8. Handset Hanging.

I had complained retailer he suggested me to go Spice Service Center
In Spice Service Center they updated the OS of the Handset 3 times in
one month and 4th time second month but they didn't solve my Actual
Mentioned Problems, Now they
are suggesting me to giving my Handset to Service Center for Mother
Board Replacement of The Handset,

And they said the process can be take more than 25 day or long
Sir I cant Make this effort and i can't manage also without Handset
I am giving them 1 week for this but they said the same the like
earlier they said.

I submitted my phone Second time on 5th Jan 2014 they returned my phone after 15 days and problem was same they updated the software only,
i re-submitted my phone third time on 23th Jan 2014 they took over 4 months and gave my phone back
but problem was same this time also
I again sumitted my phone on 28 April now they are not attending my calls and not replying to my mails,
what to do now ?:;please help me
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear shaiz_ansari,

Kindly share your contact details, so that we can assist you better.

Thanks and Regards,
Spice Mobile.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Spice Mobiles / Spice Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    765
    Pending
    0
    Resolved
    378
    Spice Mobiles / Spice Mobility Phone
    +91 11 4292 1000
    Spice Mobiles / Spice Mobility Address
    S Global Knowledge Park, 19A & 19B, Sector-125, Noida, Uttar Pradesh, India - 201301
    View all Spice Mobiles / Spice Mobility contact information