Spice Mobiles — Touch not working, sensor problem

Address:

Pathankot, Punjab, 145001

Service request no. 27101908f90077 imei no: [protected] complaint no. [protected] submitted cell phone on 08.09.2015 in service centre chandigarh 22 c sco 1092 1st floor (smart services) at time 14:54:41, still not got back till now. Model mi-498 . Phone is under warranty. I have job sheet but none o[censored]se. Very - very - very poor service. Getting problem in handset from last 5 months. Still not swapping phone. Please anyone look into matter and help me with any suggestion. Seeking anyone for further actions. Atul pathania [protected]