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SpiceJet Complaints & Reviews

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Last updated Apr 15, 2024
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SpiceJet reviews & complaints(3430)

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J
Jomesh Augustian
Apr 15, 2024
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Payment for the ticket deducted but Ticket not issued

Today (15/04/2024)I booked a ticket from Spice jet online on 25/05/2024 from Dubai to CCJ. the payment for the ticket was deducted from my account but the Ticket not issued....
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A
Adimulam Loka Prakash
Mar 22, 2024
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Refund confirmed but not received the amount

Address:F/007,ALAKANANDA APPARTMENT,

Attached Screenshot of the refund confirmation but not received please help to trace...
+2 photos
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M
Manzoor Ahmad Reshi
Feb 27, 2024
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Cabin bag

Sir,
During check in at mumbai airport under pnr number X8PWFY the spicejet employee charge me 1100 for cabin bag after my humble request
So kindly have a look and revert accordingly

Customer name
Manzoor Ahmad Reshi
[protected]
Mum to Sxr on 26/02/2024...
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N
narpender janghu
from Mumbai, Maharashtra
Feb 12, 2024
Feb 12, 2024
This thread was updated on Feb 12, 2024
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Spice Jet Airlines Inconvenience and monetary loss due to large delay in departure time and request for refund

Address:Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028

Hi,
On 10 Feburary 2024, I had a flight number SG111, PNR -OGB88N/ SG from Mumbai to delhi with a departure time of 22:55. By the time, I reached the Airport it was informed to me that flight got delayed due to operational reason and departure time changed to next day 11 FEB 2024 on 02:00AM.

After meeting the SpiceJet staff, I requested for lounge access & refreshments as the delay time was about 3 hrs, but they denied....
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N
nikhils982
Feb 5, 2024
Mar 29, 2024
This thread was updated on Mar 29, 2024
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Refund not processed in source bank account

Address:India

I booked a ticket on 19th of December 2023 for CCU-BLR flight scheduled on 21st of December 2023. I was already scheduled to visit doctor as my mother's health was not good. After visiting the doctor and within 2 hours of making the booking, I called the airline for cancelation and i was provided 2 options - either to go for a cancelation or to reschedule for other day. Since i was not clear with my mother's surgery date, I was suggested...
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Address:Rajarhat Road Newtown Kolkata

Flight has Scheduled Departure at 20.10 pm from BLR, Bengaluru.
At 6 pm, spicejet announced reschedulement of flight for 22.00 pm to avoid extra expense considering 110 minutes delay.

The flight actually started at 23.00 pm from Bengaluru which is 170 minutes delayed.
At same airport indigo arranged basic amenities and necessary services to passengers for actual delay but SG517 carried multiple medical patients,...
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A
agarwalkaran2312
Jan 14, 2024
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No meals provide by airport even flight delayed 5 hours

Address:green valley appt siliguri

No positive timing given by passangers of spicejet even flight already lates by 5 hours
fLIGHT SG -8904 DATE - 14 JANUARY 2024 TIMING 11.05AM departs but delayed by around 5 hours and no meal no customer support.
spicejet staff miss ruby sharma ( id - 129083) behavior very bad even i have recording also .
ground services cse given in return with stamp and sign of 2hours delayed only but actual time of delays is 5 house...
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V
Verma Anamika
Jan 5, 2024
Jan 13, 2024
This thread was updated on Jan 13, 2024
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Unacceptable Disruption of Service and Request for Compensatory Measures - Flight: SG 323, PNR: OJPL9R, SEQ.: 56

Address:RGI Airport Hyderabad

Unacceptable Disruption of Service and Request for Compensatory Measures: Flight: SG 323, PNR: OJPL9R, SEQ.: 56

It is with utter exasperation that I write to you regarding the egregious loss of my luggage on my flight from Varanasi to Hyderabad on[protected]. My meticulously tagged and checked suitcase, containing [ Laptop Charger, iPad Charger, Watch charger, Medications, clothes, basic utilities and irreplaceable sentimental...
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C
Chandan2070
Jan 1, 2024
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Didn't get boarding pass after web checkin

I purchased a ticket of spicejet airlines through yatra. Com from Patna to Delhi. At the time of web check-in I got the message that your boarding pass has been sent to your registered email id. But I didn't get the boarding pass. When I reached to the Airport counter, then they told me that you didn't do web check in and counter checkin is closed. And refused to give the boarding pass and misbehaved with me.
I request spicejet to...
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S
sonamchoudhary
from Mumbai, Maharashtra
Dec 26, 2023
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Non-refund for cancelled flight

Website:www.happyfares.in

I had booked a SpiceJet flight through HappyFares.in for 12th Of Dec, 2023 for 2 passengers.
The flight first got delayed & then cancelled by the airline. On calling the customer care of SpiceJet, I was first told that the flight wasn't cancelled but flew on 13th Dec, 2023 instead of 12th Dec, 2023 after 24 hours. Hence, they can't process a refund. On continuous escalation, the airline told us to get in touch with the travel agent...
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M
manish.sharma0201
Dec 24, 2023
Dec 24, 2023
This thread was updated on Dec 24, 2023
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Complaint against non refundment of cancelled flight tickets

This is about the purchase I made with Spicejet for my domestic flight scheduled on Nov 11, 2023, which they canceled notifying me on Oct 2, 2023.
I raised a refund with SpiceJet for this between Oct 02 to Oct 10 but I did not get the refund even after more than one month.

Hence on Nov 19, 2023 I got in touch with Spcejet once again over the phone and they assured me that they would refund the amount within two weeks....
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L
leoguru
Dec 19, 2023
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Refund for transaction pending

Address:Gurgaon

Payment of Rs 29984/-. has been pending since Dec 2022.

Ref: 00D36s6DE_5001Q1V1UVy

I was booking a flight from Bagdogra to New Delhi on SpiceJet website on 09 Dec 2022.

The ticket price was Rs 14492/-.

After Submitting the OTP for payment from credit card, the website redirected to homepage without confirming the ticket.
On 6th attempt, finally, the ticket was finally confirmed/booked.br...
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S
sadhanadudhe
Nov 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

Dear Sir,

I had booked SpiceJet flight from New Delhi to Kushinagar and Kushinagar to New Delhi for 25th November 2023 travel.

PNR - MC4MMM

I got mail from SpiceJet on 4th November 2023, that both flights got cancelled.

I cancelled my ticket PNR-MC4MMM on 6th November 2023. I waited for 15 days for the refund, but till date there is no refund. When I contacted customer service...
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A
AdvVishal
from Jorhat, Assam
Nov 24, 2023
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Subject: Urgent: Complaint Regarding Flight Delays and Unprofessional Conduct

Dear SpiceJet Customer Service,

I hope this message finds you well. I am writing to express my dissatisfaction and seek resolution for the issues I encountered during my recent travel with SpiceJet.

My flights, SG 8152 and SG 8199, were significantly delayed, causing inconvenience and disruption to my travel plans. According to DGCA guidelines, I am entitled to certain compensations, such as free meals and alternative...
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A
AdvVishal
from Jorhat, Assam
Nov 24, 2023
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Subject: Urgent: Complaint Regarding Flight Delays and Unprofessional Conduct

Dear SpiceJet Customer Service,

I hope this message finds you well. I am writing to express my dissatisfaction and seek resolution for the issues I encountered during my recent travel with SpiceJet.

My flights, SG 8152 and SG 8199, were significantly delayed, causing inconvenience and disruption to my travel plans. According to DGCA guidelines, I am entitled to certain compensations, such as free meals and alternative...
+1 photos
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V
vrishabj
Nov 21, 2023
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Not informing about delay in flight by 6 hours

My grandad was traveling from HYD to MAA on 20th November in flight no. 323. The flight was initially scheduled to depart at 16:35, so we reached there 2 hours before it, but upon reaching he found out at the check-in counter that the flight is delayed by 6 hours. There was no SMS sent to him about the delay or was any information provided in prior.

This kind of miss costs us both time and money, I would like SpiceJet to look...
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T
Tina06
from Mumbai, Maharashtra
Nov 20, 2023
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6 hours delay flight without notification

Address:Mumbai, Mumbai City, Maharashtra

Spice jet SG -703
At first preponed flight from 6.30pm to 5.30pm. then changed the terminal without notification.
Rescheduled the flight from 5.30 to 9.30pm. again rescheduled to 10.22pm. 3rd time rescheduled to 11.30pm.
Had a mother traveling with me who is 60years old. No compensation for food and water. Inhumane behaviour of staff and company. Pathetic service even after charging 18k for round trip Mumbai -Delhi...
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Address:Pune

I have booked a flight ticket today [17th Nov] for Pune to Delhi [Return Trip] for 25th Nov and 26th Nov.
The amount got debited from the account which is 31248/- but I haven't received ticket confirmation.
Below are the details:
Mobile Num: [protected]
Email Id: darshni.[protected]@gmail.com
Mode of Payment: Online [UPI]

Kindly look into it...
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S
Shaborni
from Kolkata, West Bengal
Nov 11, 2023
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Airport Staff behavior

Address:Gurgaon, Haryana

The staff were rude, unapologetic and unaccommodating. They called me saying that check in was almost over and i asked them to hold the closing for 5 mins. I reached in the next 5-6 mins only to be told to my face that despite my confirmation over call and there assurance, they've gone ahead and closed the counter anyway. The staff did not apologise once and i had to yell and shout at them for 15 minutes claiming no other airline company...
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Dear Customer Relations Manager

Greetings,
Me and my family are travelling to India for a short holiday to visit our relatives.
I am disappointed in Spicejet. My flights on 23rd November 2023 for 3 o[censored]s, from Patna to Bangalore have been postponed on 2- 3 occasions. But I cannot get a refund in the automated changes as it only records the last time change which is 40 minutes.
My PNR number is OD2GGJ...
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