[Resolved]  Spidigo — No customer Service NO SLA Defined

Address:

Ahmedabad, Gujarat

I have been trouble with this service provider, following are the details of my grievances 1) there is no reply when we call the service center majority of time its engaged 2) the operators doesn't reply with any specific details and there is always a single statement "Your complaint is passed to technician" 3) a ticket is closed without any verification or any technical eng visiting the office, multiple instance were there where in i had to reopen the tickets 4) for past 1 week i have been logging tickets each day, the net works for couple of hours and then again it stops working 5) Ticket Numbers are 19-Sep[protected] 17-Sep[protected] 16-Sep[protected] 13-Sep[protected] 12-sep[protected] Till this date the issue is yet to be resolved nor any technician has visited our office The same issue was faced in August, now it seems to be a trend of this company