[Resolved]  SRM University — SHIFT THOUGHTS COMPANY CHEATED

Address:

Chennai, Tamil Nadu

I am Rajamohan I have A HDFC bank credit card. I have faced a fraudulent transaction made by the shift thoughts company and charged Rs.6404.00 on 29.10.13 Transaction ID :9237008 I have been informed by the said company that I am a preferred customer of HDFC bank credit card, I will receive some discount cards with other benefits like cash discounts on shopping, family trips, easy EMIS, insurance and others free of cost. For activation, after that I have received a message containing 6 digit password from HDFC BANK. Then a person on call said that u will receive another call where u have to punch this password and other information. Then after I have received another call & I have followed above said information. After completion of call I have received a message transaction of Rs.6404.00 made on HDFC Bank credit card in favour of shift thoughts co. Before entering in this matter I have asked for charges, they have said there is no any charges you have to doesn’t pay anything this is a promotional scheme. We will issue one SUPEREME PLUS COMBO PA card . During the welcome call mismatch information received, so I said that you were cheating me &that again call connected other department, Another department person told me that after clear welcome call than only start the canceling process . So I was clear the welcome call, but now there is no response &mobile no &contact no switched off. They cheated me like this. Now I want to cancel that transaction and refund back the amount of rs.6404/-. So, I am sending you this complaint and waiting for your feedback. Please do the needful for me.