SRS Cinemas — Extremely poor and ignorant service | |||
We went for a show at 8:15, we ordered a few things on two orders for different seats. The guy at the food counter gave just one bill with combined order which was not a problem and he said that our orders will be delivered to the seats. When the orders came to our respective seats, one large pepsi was missing and we told him to get it and he went back to get it meanwhile out of 6 drinks one was Mountain Dew but the glass was just filled with Normal water and ice. The guy from the counter never returned for the correct order and after the movie when we asked him why in a polite way, he said that he had done the job and did not agree for a while in an ignorant tone. Somehow when we were leaving he said that it might have been his mistake and he's sorry for the same in rude and sarcasm full tone while murmuring something... We come from reputed families and don't want to fight with a counter guy but what happened today is not good. We have been regular customers for very long and need to be treated right or I willbe forced to file a consumer court complaint next time. Was this information helpful? | |||
 4 Comments | |||
Comments
Hi Gurman, we’re really concerned about this. Thanks for bringing this to our notice. Do send us your contact details on consumer.[protected]@pepsico.com and we will get in touch with you.
Reply
The qualtiy is amazing but the only problem i have is that many hollywood movies are not put up. For that we the hollywood movie lovers have to go to other far away cities like chandigarh. A mutltiplex of this quality and quantity should have atleast 3 to 4 shows of a hollywood film. There is new film called logan which will be released on march 3, plz put up that film as it has one of the highest reviews by critics.
Again with the problem with not putting hollywood films! Worst theater services
Only bollywood films are shown here and not even a single show of hollywood films.
Only bollywood films are shown here and not even a single show of hollywood films.
It does not put DC's films like bvs, suicide squad nd wonder woman! A really bad choice of films are put like punjabis which no one sees! Go and put punjabi films in punjab not here in shimla where no one cares about them! A really big film like justice league was not put here also! It sucks!