[Resolved]  SRS Travels — Inconvenient bus arrangement and late arrival

Address:

Bangalore, Karnataka

We had book SRS bus from Belgaum to Bangalore on 9/3/2014 ( time : 9.20 PM), After reaching at stop by 9pm SRS person informed us that bus will be delayed by 30min but after 10pm they called again and told that we have to go into 12pm bus, after argument they told they would send us in different bus. At 11.15 pm they gave us different bus with very uncomfortable seat at the extreme last line eventhough we had book A1, A2 seat. They could have given the same seat to us instead of allowing other people to sit on our seats. While getting into the bus the person lied that he would give the same seat after few people will get down at mahantesh nagar but later he started argument . We do understand that some time buses will have problem but we have to go to the office next day, travels should think from our side and do the proper bus arrangement.