SRS Travels — Unwelcomed AnD insulted

Address:

Mumbai City, Maharashtra

This is a feedback for SRS travels. i booked my ticket yesterday from redbus and received a msg with 2:45 as the boarding time from mumbai to mangalore. Today i started receiving calls from them at 2:25 stating tat the reporting time was 2:30 and i should have been at the boarding point. I immediately left from home but also informed them that i wasn't aware of a reporting time.(They did seem to believe wat i said). while i was on my way..i received few calls from them threatening to leave without me. That was again before the boarding time of 2:45. i reached 5 mins late due to some traffic hiccups. As soon as i entered the bus i felt so unwelcomed and insulted for those 5 mins. when i tried to explain them the reason of my delay...they just kept slamming me down and wanted to have the last word. i just said sorry and sat on my seat wondering wat would happen if they talk the same way with a woman. I usually dont write feedbacks but i wouldn't want anyone to feel the way i feel at the start of the journey where i am insulted in front of other passengers. If this behaviour is right..tat means passengers too are allowed to insult if the bus is late. to whomever this may concern...please take this forward and get it addressed. bus no.4582 you can reach me for this if needed @ [protected] Thanks, Denwyn Note: I came to this site to give my feedback.. but after reading the ones tat already exists...i see tat its already a trend with SRS...i hope now i recieve some reply on this...