Standard Chartered Bank — About home loan

Address:

Mumbai City, Maharashtra, 400001

Respected Sir,

I, Bhavina Patel had home loan in Standard Chartered Bank, Account no was 47934964. we had changed home loan from Standard Chartered bank to ICICI Bank.While collecting documents from Standard Chartered bank they refused to handover to me, even though i was co-borrower and having all the authority letter from other applicants. Bank was quite adamant in their approach.As i told them that I am co-applicant. they informed me that my name was not reflecting in their system.It is quite surprised that after 6 yrs of loan, my name was not reflecting in the system, even though i have sign the loan agreement before disbursement of home loan from Standard Chartered Bank.

I am requesting you to look in this matter and kindly take the necessary step. i have given the request for the same in Standard Chartered Bank in month of August but there were no response and lately they agreed to send me a letter which i have attached. Whole procedure was quite troublesome. Please see the attachments.
Standard Chartered Bank
Home loan
Customer care
P O Box 8888
Chennai India
Phone Banking Helpline 39404444/66014444

Kindly do the needful.