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Standard Chartered Bank Customer Care

Standard Chartered PLC

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

Customer Care Phone Numbers and Contacts

Phone:3940 4444 / 6601 4444
Phone banking numbers

Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 3940 4444 / 6601 4444

Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara 3940 444 / 6601 444

Gurgaon, Noida 011 - 39404444 / 011 - 66014444

Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic dialing within India only)

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Standard Chartered Bank Complaints & Reviews

Standard Chartered Bank - Very Aggerssive & Rude Collection calls to Senior Citizen which has caused him mental problems

User
 Vyas_kanika on Oct 24, 2014
Hi All, I Kanika Vyas am writing on behalf of my Father Mr. Harsh Vyas who is credit Card holder of Standard Chartered and is a senior citizen. This is a complaint against your renowned bank credit card division collection agencies.I am really disappointed rather shocked to hear the way your collection agents deal with a senior citizen like him. They just do not have respect that how should one should be speaking to an aged fellow like my father. The issue is whenever he gets a call from collection agents; they speak very rude to him and post which he goes into a mental trauma. The way these...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - Amount deducted no benefits received

User
 S1vb2pm3u on Oct 24, 2014
Dear team, This complaint is regarding my credit card ending with 8582. I filled an online form and paid the fees of Rs 280 using StanChart Card. That payment failed on the website but StanChart deducted 280 Rupees from my account. I called customer care people but they said that they can't do anything since the amount has already been Claimed by the website. Now what should I do when even bank can't do anything. Regards, Shiv Kumar 9650416337 Shiv110686@gmail.com Registered mobile number is 9027093046...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - personal loan eligibility

User
 sriraksha on Oct 23, 2014
Gmail Google+ Calendar Web more Sent Mail Re: Personal loan applicatil-20141021674878-worst customer service by STANDARD CHARTERTED BANK S Sriraksha Sridhar to head.service@sc.com, nodal.officer@sc.com, principal.nodalofficer, +1 1 hour agoDetails Hello again, I got the below msg from your bank, when I called up phone banking I got a plain answer that my loan is rejected because my salary is not 30k!!! To listen to this kind of a non-courteous statement you asked me to call up phone banking??? Instead you should have replied to my mail saying "we don't care about any of customers...
Complaint comments Read comments Complaint category Loans

Standard Chartered Bank - Gift card

User
 ganesh10042251 on Oct 21, 2014
I was using Stan Chart Credit card, some how I lost my card and I blocked it immediately. Also at same time I asked for new card, but that card was not delivered for 3 months and it was just roaming from bank to courier and courier to bank. No one form the bank was bothered to ask me about the delivery of card. Bored from such lethargic attitude I ask them to cancel the credit card. Moreover at that time no one inform me about reward points redemption and told me that if you want to redeem the points you will have to accept the credit card, but through series of chain mails and argument's finally...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - Getting calls to pay annual fees

User
 yashraj26 on Oct 21, 2014
Hi,
I have used standard chartered bank credit card. I told them to cancel my credit card account several times over phone, but they didn't. From last 2 years, i am not using standard chartered bank credit card. Even they are calling me to pay the annual fees. Now even after 2 years, they have not closed my account. Please tell me the procedure to tackle this caes.

Thanks,
yash...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - block my credit card

User
 Rajashekaragilan on Oct 20, 2014
i have credit card from standard chartered bank which is taken in the year 2012. credit limit is 20000 only. In that I have purchased something and drawn some money also. Ist month I have paid the due amount through cash. and for 2nd month they have deducted for Rs.8000/- for some insurance without my concurrence/ signature. Immediately I asked them to stop the insurance, becuase I am working for central government office I am getting everything through of office itself. After so many reminder also they didn't do anything. Then I stopped payment. Now I would like to stop /block my credit card ....
Complaint comments Read comments [3] Complaint category Credit Cards

Standard Chartered Bank - Pathatic Service from SC Bank

User
 naveenmishra1986 on Oct 20, 2014
I am receiving messages that credit card payment overdue and this is happening since from last 4 months and best part is I never used the card. I contacted so many times t bank (Email / Phone), they said will fix with 3 days, but 3 days never happened yet. I am really frustrated by the service of SC Bank....
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Poor service for damaged gifts received from credit card points redemption

User
 Parag Panwala on Oct 16, 2014
I redeemed some of my Standard Chartered Credit card points for an electric kettle from the online rewards portal of standard chartered bank Indian website in the month of July, 2014. When I received the kettle the lid was damaged. This I brought this to the notice of the bank by registering a complaint, The resolution they provided was the kettle merchants contact details and asked me to contact them. I did as per their suggestion (I had to contact the merchant and they in turn gave me their outsourced service centres number) and after about 15 days of contacting the service centre, they visited...
Complaint comments Read comments [1] Complaint category Appliances

Standard Chartered Bank - Financial Charges

User
 gaurkua on Oct 14, 2014
I purchased a TV on EMI in July this year. I paid the July EMI amount in August along with my credit card bill together and bank then transfer the EMI amount to the EMI account automatically. So, i did the same last month also but the EMI amount wasn't transfer which attracts financial charges on my EMI account. I launched a complaint against that also but they didn't reverse the charges. Kumar Gaurav 9953026915 yougaurav@gmail.com...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - Interest levied for Standard Chartered Credit card No. 5546 2329 0320 3817

User
 jaganagmet on Oct 13, 2014
I have been levied interest for my purchases from from May 2014 which I have failed to notice. This is being done without assigning any reason. I may kindly be intimated why I am levied interest for the following statement. Statement dated 22MAY2014 = Rs. 196.28 Statement dated 22Jun2014 = Rs. 193.31 Statement dated 22JUL2014 = Rs. 578.19 Statement dated 22AUG2014 = Rs. 820.87 Statement dated 22MAY2014 = Rs. 742.15 So for I have paid Rs.2, 530.80 (Rupees Two thousand five hundred and thirty and paise eighty only). I have really failed to notice the interest levied to me. I may be clarified...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Incorrect Charging of Annual Fee

User
 Sithalakshmi on Oct 11, 2014
Dear Sir, I am attaching herewith copies of two statements of my credit card with Standard Chartered Bank (SCB). As can be seen, they have charged an annual fee of Rs. 1000/- in the month of May 2014. Then again after 4 months, they have charged an annual fee of Rs. 3000/- in the month of Sep 2014. After having registered the complaint with SCB, they have got back saying that Rs. 1000/- charged during the month of May 2014 will be reversed. This is unacceptable for me. Since they have charged Rs. 1000/- in the month of May 2014 as annual fee, the same should be valid for a period of one...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Credit Card incorrect Penalty

User
 krumholz on Oct 9, 2014
Greetings, I wish to take Standard Chartered to the Bank’s Ombudsman for imposing a penal charge for what it claims a Late Payment. I contest your claim that the payment on my Visa Credit Card No 4622-7153-5288-6009 was late. It was made on time and I am not going to be bullied into paying the penalty. First you forcibly sent me a credit card and then you make unreasonable demands. Is this how you make profits in India? Please cancel this card immediately....
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Unnecessary interest charges

User
 vini376 on Oct 7, 2014
I am holding a credit card of Standard chartered bank no. 4541982334747554 I received statement of last month having a big interest amount on it. I used the card for a hospital bill and made the payment too before the last working day. I tried paying the same initially online but it was showing error while paying due to which I could not able to make the payment and paid the whole amount by cash. Unfortunately only Rs. 1000/- was left paying out of 60000. I am surprised to see that there are such high interest charged on that 1000/- and after checking the reply was that the interest will be charged...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - Amount Cheating

User
 Karthic on Sep 23, 2014
my credit card due date is 05/09/2014. i paid my entire amount on 30/08/2014 i.e i paid in advance before the due date, but the bank has charged me Rs. 112.24 as late payment fee. the customer care says i have to pay the late payment charges because their system says like that. Standard Chartered bank is cheating. Guys who ever have this card just close this. bcoz they are cheaters....
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Fraudulent transactions on Standard Chartered Credit Card, possibly cloned

User
 RanjitJKadam on Sep 22, 2014
I, Ranjit J Kadam, a Senior Citizen, resident of Mumbai, hold a Standard Chartered Credit Card (Card No: XXXX XXXX XXXX 2072) . I received the Card Statement on 10th Sept 2014 with 16 fraudulent transactions total amounting to Rs.188, 829.50. All these transactions were carried on a single day i.e. 22nd August 2014. I immediately contacted the customer care and filed a dispute towards all the 16 transactions mentioned in the statement. Further I was charged with an overlimit fee for these transactions. On the very same day I blocked the card and as per the request of Customer Care Executive filed...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - charge of interest

User
 nalin1308 on Sep 20, 2014
as per my last credit card bill total due amount is Rs. 1.00 lac and due date is 10/09/2014 and i have paid Rs. 85600/- before due date only some amount due but bank charge interest on full bill amount as per rules bank not charge interest on paid amount...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Fraudulent transaction through my Standard chartered Credit card

User
 tckoshy on Sep 19, 2014
Dear Sir, I, Mr. T. C. Koshy a beholder of the standard chartered GOLD Credit card has been experiencing some fraudulent transactions through my credit card lately. The transactions have been made for international payments. As a result i have instructed the customer care to block my card with immediate effect. But this is ironical to the security promises assured from the standard chartered authorities. It is noticed that fraudulent transactions for USD161.90 has been made. As per the RBI act dated 27.09.2011 there is a need to secure card-based transactions to protect the interest of card...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Standard Chartered Bank - Reversal of interest charges

User
 viniabhi on Sep 18, 2014
Hi Team I am really very upset with Standard Chartered Credit card services.I had purchased around of Rs 12000 and regular in payment.bcos of one delay payment they decreased my credit limit and started adding limit over charges.now its 24000 Rs which i can not pay.I am using some other cards and they never charged any kind of interests. Kindly consider this as request so we both could get rid of this pain. My Mobile no is-7038108042 Please contact and resolve this issue....
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Harassment over phone by SCB Collection staff

User
 profengg03 on Sep 18, 2014
I am Sai Prasad Devineni, ( Credit Card No. 4541982333964473) I have been recieving phone calls ( More than hundred calls in two hrs) from Mr. Manoj from various phone no.s like 9717877004, 9971499886, 9717587774 etc to my personal no. 9989961242 and office no. 04066300000. Inspite of our commitment to remit payment on 30th Sept, he has been calling again and again. He also started abusing with un parliamentary language. This harassment has been causing mental trauma and affecting our working. Hence it is requested to address to resolve immediately. Thanks saiprasad...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Reversal of interest charges

User
 vipul dhawan on Sep 16, 2014
HIi Team, please check my and refund this charges which is charged for last six months, i have mention the detail of last 6 months, i have pay oprox all most payment. nov'13 1, 041.94 dec'13 484.13 jan'14 1, 224.85 feb'14 402.74 mrch'14 2, 231.26 ap'14 2, 534.13 may'14 2, 761.52 jun'14 3, 679.19 july'14 3, 218.37 aug'14 5, 289.70 Sep'14 4, 792.35 card no :- 4541982335024391 other card ending 4316 mail Reference Number: 1409-081904927100...
Complaint comments Read comments [1] Complaint category Credit Cards

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