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Standard Chartered Bank Customer Care

Standard Chartered PLC

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

Customer Care Phone Numbers and Contacts

Phone:3940 4444 / 6601 4444
Phone banking numbers

Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 3940 4444 / 6601 4444

Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara 3940 444 / 6601 444

Gurgaon, Noida 011 - 39404444 / 011 - 66014444

Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic dialing within India only)

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Standard Chartered Bank Complaints & Reviews

Standard Chartered Bank - discrepancy in credit card

User
 santoshjyoti272@yahoo.com on Aug 20, 2014
Dear sir, I would like to inform you regrding discrepancy happened in my credit card no :-46227153527841, standard chartered bank, name-santosh kumar singh. I got SMS in my mobile at Apr- 14, a payment done on through ur credit card of 6000/-, which is not occurred by me. I raised complaint also at very next day 17-apr-14 for this and get auto reply mail, had ref no:- 04/14/056764. After that called to customer complaint dept at standard chartered bank also . Till July had not get any intimation from bank but since august i getting frequent call from standard chartered bank representative...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - Cheater bank - dont get trapped!

User
 mail2kole on Aug 18, 2014
I strongly condemn the fraudulent practices of StanChart bank. I am also a victim of this bank and suffering bad CIBIL score. They make false promises and trap you into this fraud.In 2005 they offered me a credit card and promised it is free for one year and I don't need to pay annual fees. But, I had called customer care to close my card before one year and on their advice I have cut the card and thrown it.To my surprise in 2013 they called me and said I have a due of around 50 thousand rupees despite the fact that I have closed it in 2006 itself. Now, they are asking me the proof of closing the...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Damaged CIBIL Score

User
 parmaramit on Aug 16, 2014
Dear Sir/Madam, I had taken one standard chartered credit card in 2011 & used it till October 2012.I had credit card limit of 20, 000 rupees, in September 2012 I have overused the card that is beyond the limit & same was intimated by standard chartered ban to me in monthly statement & told to pay the total amount immediate. I had the paid more than due amount at that time & called customer care to close the credit card as they were not increasing my credit limit, standard charterd even confirmed me on phone that they have closed the card as i had paid the full amount. But in...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - STOP Manipulating generate bill_SCB CC No.: 5491-3256-5150-0361

User
 bijayakumar1983 on Aug 14, 2014
THIS IS NOT FIRST TIME: Dear Concern, I have totally fed up your manipulated interest charges. I request you to kindly again check at your end. Resolve this matter ASAP. I am looking forward to hear from with support. Statement PDF file herewith with highlighted, Kindly explain. Thanks & Regards, Bijaya Kumar Mohanty Mobile : +966 50 156 8096, +91 95 6045 5092...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - STOP Manipulating Generate Bill - SCB CC No.: 5491-3256-5150-0361

User
 bijayakumar1983 on Aug 14, 2014
THIS IS NOT FIRST TIME: Dear Concern, I have totally fed up your manipulated interest charges. I request you to again check at your end and Revised immediate basis. I am looking forward to hear from with support. Thanks & Regards, Bijaya Kumar Mohanty Mobile : +966 50 156 8096, +91 95 6045 5092...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - Very Slow Processing..

User
 ShivuPrsadh on Aug 13, 2014
Please Think before Creating an account in this bank, These Guys are too slow in Activating account also, I Submitted my documents 1 and half month back to create my salary account .. But account is not yet activated, if I call and ask regarding this, their only reply is "its in progress"...:P ha hha..:P "Standard" Chartered...: Ha hha..:P Total Dabba Bank..:P...
Complaint comments Read comments Complaint category Banks

Standard Chartered Bank - Phone Calls using bad languages

User
 raunak198 on Aug 13, 2014
Dear Sir / Madam

I am a credit card holder of your bank last four digits are 6474.Now since the market is slack down payments are been tough to be done but still i am trying to at least pay the minimum amount..Now since week i was busy in social ( My Uncles Death) so was not able to make the payments... Now your banks recovery person somebody calls as a name of Diwakar, he does not have manners to talk to ladies or old persons .. He is using such a abusive languages which a standard chartered employ will never use...I am using your card since 8 years.
I will be paying the...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - Unnecessary Financial Charges

User
 degupta76 on Aug 13, 2014
Hi Sir I would like to update that i have Standard charted credit card no 5546232908725087. i had given the request to Customer care executive to return the financial charges as i had left the service from Gurgaon and i will pay my transaction amount. In spite of solution no body is responding and not even provide me reference no of request. I have all the related mail of the conversation with me. It is requested to your good self to help me to clear only my transition amount. It is totally harassment Regards Deepak Gupta 9906251927...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - Credit card unnecessary late fees

User
 deepjagdish on Aug 13, 2014
Hi, I have a credit card # 4541982334817167 for SC bank which i was using for almost all the transaction. I maintained a good credit history and spent more than 5 lacs in a calender year. But in March, 2014, SC imposed a late fee on my credit card without any reason. They have neither sent any bill (neither hard not soft copy) nor any sms for due amount. I have called their customer care to revert it but they did not respond back. I stopped paying the bills unless they revert back the late charges and they are imposing late payment now as well. Now they have entered defaulter entry...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - Very Bad Services of Credit Card Billing Regularly Penalize, No Relaxation

User
 javedakhter on Aug 12, 2014
Dear customer, I would like to suggest you to don't use the Credit Card of "Standard Chartered Bank". It's services is very bad for customer in comparison to other vendor like HDFC, ICICI. The bank Standard Chartered doesn't provide the weboff facilities for customer if you have late by mistake. They don't give the flexibility to the customer as comparison to other vendors. SC is not supportive. You may choose the another Credit Card provider. I have used the other card as well like HDFC. HDFC is very nice. Thanks Javed...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - Standard Chartered Bank - Your recent communication with us (KMM18000040V39016L0KM)

User
 Sanjeevsan3 on Aug 12, 2014
Dear Sir, Today at 10.48AM I have received call from SCB authorised recovery agent for settlement of Rs. 2692.29 in Rs. 7000/- and with NOC in Rs. 15000/- and even I have told them to close with principal amount as per them although same has been paid by me which they have adjusted in renewal fee of card and card was not delivered to me. I need your intervention in this as they are charging again. I am ready to pay again if they will provide a renewal card. Regards, Sanjeev Kumar Singh...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - Late payment charge, even after on time payment. Did extra payment & that too not reflecting in next Statement.

User
 Swapnil Barapatre on Aug 8, 2014
Even after on time payment, Bank has charged me late payment charges. I have written a mail to Customer care and they have replied saying Bank has arranged to reverse the late payment charge and it will reflect in next statement which never happen. Apart from that, I have made extra payment for same moth but again this is also not reflecting in next month's statement. When asked again about above 2 problems to customer care. I didn't get any reply from Customer care even after n no of follow-up. My Card no: 4622735451437314...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Re-Payment of My Personal Loan A/c No48697826

User
 Ramesh Raghupati on Aug 7, 2014
Dear sir, I unable to pay remaining balance amount of my Personal Loan because presently I am job less in Mumabi from last seven months, My money was totally exuasted I have up to May'2014. I am trying the Job in Mumabi, If get the job in Mumbai I will repay the all dues are I can do settlement up to Rs.1, 00, 000/-, If you accept this I will try arrange the amount before 10th Oct'14. Rgds Ramesh Raghupati...
Complaint comments Read comments [1] Complaint category Loans

Standard Chartered Bank Credit Card - False allegations of Dispatch & Receipt and deduction of Rs 842.70

User
 bstaragi on Aug 6, 2014
Standard Chartered Credit Card Department

Dear Sir,
This has reference to Standard Chartered Principal Nodal Officer, Mr Sourav Bhattacharyya providing false documents pertaining to the year 2005 for Standard Chartered Credit Card supposedly generated in 2012, to The Hon. Banking Ombudsman, RESERVE BANK of India against my COMPLAINTS.
Mr Sourav Bhattacharyya has not responded to my mails given below for your records.
Mr Sourav Bhattacharyya refuses to meet in person at his STANDARD CHARTERED BANK Office at 31 Chowringhee Road, Kolkata and you are also unable...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Permanent cancellation of credit card.

User
 Prakash.Kumar on Aug 6, 2014
To,
The manager
Credit card dept. Standard chartered bank

Sub: permanent cancellation of credit card.


I am having credit card of your bank super value- titanium : 5546-2329-0274-5321. I request you to please permanent

Cancel my credit card.


Thank you,
Prakash kumar...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - Reverted Money yet to be transfered in my account

User
 Nikil2514 on Aug 5, 2014
Hi,

I had booked for Videocon d2H online and due to some reason we couldn't install
the equipment.

I had asked for the refund and i got their mail with screen print for the
success of revert transaction. Verified too with them and its transferred to my
account.

The issue is i'm yet to receive the amount in my account. They have provided me
with the
Bank reference Number-419619191060.

Later i got a mail from bank saying they need more details.

I have provided them but there is...
Complaint comments Read comments [1] Complaint category Banks

Standard Chartered Bank - Cheating by Bank

User
 anandwiz on Aug 4, 2014
On December 2013, a sales agent from Standard Chartered Bank (SCB) introduced me to one of their Credit Card products. I was very particular about having the “Convert to EMIs” facility on the card. He informed me that the EMI facility would be available on the card. After receiving the card and making a couple of transactions, I found that the online link to converting a transaction to EMIs did not work (a.k.a. “Kuch bhi on EMI”). When I contacted the bank’s call center on this, they informed me that the option will be made available only after six months of card usage. After six...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Unnecessary charge on my credit card

User
 sharmaaman1424 on Jul 24, 2014
I am using the credit card of standard charted from last one year.The services of bank like standard cahrted is much below as compare the name. i am send many mails to company card.service@sc.com...but i not get any mail or call from bank side.15/01/2014, , 22/02/2014.27/03/2014..25/04/2014..18/05/2014..26/06/2014..
In the month of december i call in the call center. He says you not need to pay the bill its adjust already.The debit amoumt to be credit in your accont with in these month.
please help me in these matter. iam thnkfulls to you for these act of kindness...

AMAN...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - Not ready to revert the charges for the advantage kit, which I already returned

User
 Digesh Patel on Jul 23, 2014
Hi Sir,
I have sc cc. One day they called me for advantage kit and I accepted to get it as there was a option to return it. I did return the kit but they are not ready to refund the amount and now they are threatening to send report to CIBIL. I have done tonnes of attempt to contact customer care but no proper solution. Please help me resolve this issue....
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Stay away from this one

User
 Sanjeevsan3 on Jul 22, 2014
Dear Sir,

It is surprising for me after my request to verify and clear dues from CIBIL, without verification of account where they adjusted EMI payment against renewal charges of Credit Card which I have not received. They appoint a Recovery Agent to harass me and recover extra payment for settlement & NOC.

Please look into and help us to resolve the same.

Regards,
Sanjeev Kumar singh...
Complaint comments Read comments [1] Complaint category Credit Cards

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