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Standard Chartered Bank Customer Care

Standard Chartered PLC

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

Customer Care Phone Numbers and Contacts

Phone:3940 4444 / 6601 4444
Phone banking numbers

Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 3940 4444 / 6601 4444

Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara 3940 444 / 6601 444

Gurgaon, Noida 011 - 39404444 / 011 - 66014444

Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic dialing within India only)

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Standard Chartered Bank Complaints & Reviews

Standard Chartered Bank - CREDITCARD CANCELLATION 5491 2456 0035 3631

User
  KRITHIK on Jul 1, 2015
Respected sir I P.SUDHAKAR having standard chartered master card no.5491 2456 0035 3631. which i want to cancel.Pymt fo stmt 05/06/15 is due on 27/06/15, total due:6322.38.Which has been made payment on 26 june 2015 11:23 5491 2456-0035-3631 INRN1197100445*6.323.00 CD 0006. made total payment actually i am trying to customer care but there responding so please cancel my credit card . AND CALL AND EMAIL ME. thanking you P.SUDHAKAR P.NO.33, H.NO.45-263/1/1, SREE LAKSHMI NILAYAM, RAJANAGAR COLONY, UPPERGUDA, MAULAALI, HYDERABAD.500040. TELANGANA.PH 9885783659....
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - Settlement of credit card no: 4129034076001129 on 2007

User
 sheta sarkar on Jun 22, 2015
Dear Sir, I would like to inform that since 2007, you have not updated in your records that we have already settled the account 0n 26.06.2007. but your executive came twice to our house but when we show the letter he always ok I will update the same in our record. but till date not updated. For this reason My score of CIBIL is very low, I request you to kindly solve this matter in urgent basis. Should you require any further information please confirm. Thanks Sheta Sarkar 9873698076 sheta_sarkar@yahoo.co.in...
Complaint comments Read comments [4] Complaint category Credit Cards

Standard Chartered Bank - WHY I AM PENALISED FOR NO FAULT? NO CECKING DATA FROM CARD SERVICE DEPARTMENT

User
 Harivans pratap singh on Jun 16, 2015
Respected sir / mam
My name :harivans pratap singh
My date of birth is : 15 - july - 1984 plz
My card no is: 5546 2329 0289 3915
Check my pan card details plz
In your data base my name is harivansh and my dob is 15 - july - 1985 it's wrong that's why i am not abel to access my credit card statement for this reason this time pnr pay on time but your customers care executive told me " don't warry its not your fault " this mistake by your agent who fill the form and many time i told you for this reason i am not abel to pay but then at that...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - LEVY OF UNDUE OVERHEAD CHARGES

User
 cl gupta on Jun 7, 2015
SIR, I HAD BEEN ISSUED A CREDIT CARD BY STANDARD CHARTERED BANK. I GOT THE CREDIT CARD CANCELLED DUE TO UN SATISFACTORY SERVICES AND NON RESPONSE FROM THE BANK. INSPITE OF REPEATED REQUEST FOR RESOLUTION OF THE MATTER THEY ARE CONTINUOUSLY LEVING PENAL CHARGES ON OUT STANDING WHICH IS NOT JUSTIFIED . I HAVE REQUESTED SEVERAL TIME TO PLEASE DEPUT SOME BODY TO EXPLAIN THE FACTS AND IN CASE THERE IS ANY OUT STANDING JUSTIFIED AGAINST ME THEY CAN TAKE THE MONEY BUT DESPITE SO MANY REQUEST THEY ARE NOT LISTENING EXCEPT LEVING UNDUE PENALTY MONTH BY MONTH. PLEASE HELP ME TO STOP IT AND GIVE JUSTICE. THANKS...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - After getting settlement letter from Bank in ( 9/10/2006 ) why my name in CIBIL list .

User
 shivdin on Jun 3, 2015
We have got the settlement letter from Standard Chartered Bank dated 9/10/2006 stating full and final settlement for our credit card no. 5543 7470 8052 8952 for Rs . 10, 450 /- . ( Ten thousand four hundred and fifty only ) We had made the above payment vide HDFC cheque no. 435932 dated 10/10 /2006 for Rs. 10, 450 /- clearing all our outstanding towards our credit card of this Bank . After making all payment to the concerned Bank NINE years back and getting the acknowledgement of no dues / full and final settlement from the Bank, why my name is in the CIBIL list for non payments or defaulter...
Complaint comments Read comments [1] Complaint category Banks

Standard Chartered Bank - Personal Loan -Top up

User
 hedpraveen on May 26, 2015
Hello I Praveen Kumar Gupta, credit card holder since May 2011 (card no. 4196074940178396), I am writing a complaint against My personal loan account no - PL - ONE EMI WAVIER 50112864, which was for 5 years. When it was remained for 39 months, I had a top up on this loan of Rs. 100000/-, after that loan was again converted to 5 years. As per my discussion with my customer care executive "Ms. Shivani" (Phone No. 9711159656) that I wanna continue loan for remaining 39 months only. She was also assured me that after 3 months it'll convert back to 36 months but there's no conversion, it still continues...
Complaint comments Read comments [1] Complaint category Loans

Standard Chartered Bank - WRONGLY CHARGED

User
 ybhandoria on May 20, 2015
We had used credit card of standard chartered bank approx ten year back. They had issue me a mediclaim policy without my intimation and deduct the amount from my credit card. Against this issue I had cancelled my credit card and pay the full & final amount to bank by personal visit in ITO branch. They had insured me your case a settle. Please check my phone & camera recording & cash receipt book. I had paid the some amount in cash. I had a very bad experience with standard chartered bank. My personal advice to every one please don’t use standard chartered bank. Please check my phone recording...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - credit card delayed reporting with malafide intentions

User
 sanjeevshahi on May 17, 2015
This is to inform you that few days back I was badly in need of money & I approached my bank for a PL of 1Lac. The loan was denied due to my high unpaid outstanding in a credit card of the said bank (account number 100673191119080)since 27.12.2003 which suddenly started reflecting in my CIBIL on 30.06.2013, now written off, which I am not aware of. I wanted to understand following things from them: *** The said amount is due against which purchase. *** Why this was not brought to my notice in last 10 years? even though I receive frequent calls, mailers from SCB for different products. These...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - credit card issued by Standard Chartered Bank

User
 Gupta Gauri Shankar on May 14, 2015
Dear Sir, I am a seiner citizen and I am 72 years old, This is regards to a credit card issued by Standard Chartered Bank in year 1999, I was happy with the services and later they started charging us the late fees and other charges for non payment of credit card bill on time, which is never happen from my side in last five years, Later I decided to surrendered the card some were in the year 2002-2003, After this I was receiving a call some were 2005/ 2006 from the bank and said this is not the charges but you have spend the money some were by way of shopping etc. I have ask for the...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - outstanding payment

User
 Rahul n Prajapati on May 14, 2015
Dear Sir, My self Rahul Prajapati. I am using standard chartered credit card scince last 5-6 years. There is no any due charge during the period. I pay all the payment in time. But last 2-3 month i got sms of due of out standing payment but not shown the actual digit of amount whatever amount show by SMS it pay by check it is my practice.But this time they are apply extra charges on last bill around 3306 RS. i THINK MY OUT STANDING PAYMENT AROUND 1500 rs only it is remaining due to miss communication of SMS. So pl. do needfull in this matter Regards, Rahul Prajapati 9725903909...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - My Loan Amortisation

User
 Gnaneshwar on May 12, 2015
Hi, The said bank bought over Barclays with whom I had a personal loan. Stan Chart bank staff make offers and also shows an outstanding amount that is unreasonably higher than their own amortsation schedule that they have shared with me a little earlier. I see they manipulate accounts and silently play with the balances. Also they do not allow a prepayment on the loan account and have been very unhelpful I have the same problem with their credit card accounts. The only way to contact them is thru their call centres of customer support mails. These don't respond correctly. How can...
Complaint comments Read comments [2] Complaint category Loans

Standard Chartered Bank - YOUR EMAIL SHOWING DUES

User
 SUBODH K SHUKLA on May 8, 2015
Name S K SHUKLA PAN No.AXPOS6477L DOB 02/06/1960 Sir I Had a saving a/c at Haddows Rd. Chennai and a credit card with you. During 2010 I had to leave Chennai hence I closed my saving a/c No.426-1-031227-4 and on same day as per the advice of your officer on duty after paying entire dues on my card I surrendered it wit him. He only in front of me cut the card in four pieces and assured that the card and saving a/c matter is over for ever. As I changed my employment I did not use the email id (sks_medispan@rediffmail.com) for very long time. Somehow I visited the id and found this shocking mail...
Complaint comments Read comments [4] Complaint category Credit Cards

Standard Chartered Bank - Personal Loan Closure (LC019911007041742)

User
 RJK1976 on Apr 30, 2015
Refer the above mentioned loan no. pertaining to my personal loan that I had borrowed from Barclays (taken over by Standard Chartered Bank). Loan amount supposed to be disbursed to me was INR 150000/-, however, INR 144000/- was transferred to my account, deducting INR 6000/- in lieu of some insurance(not approved by me) for which I have never got the details till date. When I raised the point with the lady Manager named Norie, I was told that it will be settled at the closure, though I never received any call. Loan tenure has ended in November 2014. I had missed two EMIs of INR 4407/- each,...
Complaint comments Read comments [2] Complaint category Loans

Standard Chartered Bank - Receiving warning calls from bank employee in spite of regular payment of EMI

User
 Pendam Sudhakar on Apr 28, 2015
I P.Sudhakar holding a Loan a/c no: 43005535 since 02/08/2004.I have been paying the loan regularly every month within the stipulated time including last months i.e., March and April, for which i have my account statements.I am having enough money in my account, in spite of this, from past three months the bank has not produced ECS. In return a employee named Mr.Ashraf mob no: 9885863777 called to me black mailing me that he would take legal action against us as he is holding our property papers he can act according his own will. This is extremely insane behaviour on his part and it is crystal clear...
Complaint comments Read comments [2] Complaint category Loans

Standard Chartered Bank - Extra EMI added in My Credit Card Bill, This is Wrong

User
 Tyagi14 on Apr 27, 2015
Respected Sir, Extra EMI added in My Credit Card Bill, This is Wrong. Please, correct it. Otherwise, I will have to close the card. please find attach Correction Bill Details Copy & 3 Month SCB Bill. NARENDRA KUMAR TYAGI Credit Card No.: 5546 2329 0334 7309 with Regards NARENDRA TYAGI Mobile-9990753336...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Repeated Calls for Personal Loan

User
 mukeshagarwalca on Apr 24, 2015
Dear Sir / Madam, We are getting repeated calls from M/s Jagan Associates, By Mr.Vinod, Mobile No 8885012832, offering unsecured loans from 2 lacs to 200 Lacs, despite saying we dont need, they are calling and telling my staff that I have asked them to contact and forcing them to transfer the call to me. I am a Chartered Accountant, use to be busy. But these people are troubling us every day. Kindly look into the same....
Complaint comments Read comments [1] Complaint category Other

Standard Chartered Bank - PL status - Top-up loan

User
 viswanathankg on Apr 20, 2015
HI, This is a long story of my PL with standard charted bank, one of your PL executive called me on 28th of March’15 asking for top-up in my existing PL since I also had some emergency I said ok, then she said once the EMI is debited on 5th of April’15 she will collect the document s and process the loan. The offers promised to me was Rs.999/- processing fee, Zero pre-closing charges and Last month EMI waver. Since the system update is happened only on 7th April’15, only then she could take the final amount of the old loan. The documents were collected on 8th of April’15, She said...
Complaint comments Read comments [1] Complaint category Loans

Standard Chartered Bank - Misleading customer by acting differently in same matter

User
 DebSarkar on Apr 9, 2015
I found below transaction logs in my credit card net banking: 06/04/2015 B2SERVICE TAX & CESS @ 12.36% INR61.80 DR INR61.80 06/04/2015 B2OVER LIMIT FEE INR500.00 DR INR500.00 Previously when my credit limit was low, it didn't allow me to pay over the threshold limit and used to give alert if I wanted to cross the expense limit.Now, I am not sure why this card is allowing me to cross my credit limit without informing me and charging me extra amount.How come a customer can know that bank will accept to cross the credit limit by customer when previously it was rejected several times. Please...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - Credit card Issue

User
 viveksingh109 on Apr 3, 2015
I am unable to register my new Standard Chartered credit card online. Now when i am trying i am getting error that i already have a active account. they never bother to check neither called to to cross check as it seems to be issue with profile mismatch. i call multiple time but they transfer the call from one team to another. pelase contact me on 9841196175...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Credit Card delay and misleading resolutions

User
 Ashwini GB on Mar 30, 2015
This is in regards to communication with you Ref :03/15/061932/SP/CRD and 03/15/069310 /SP/CRD. Credit card was dispatched to updated mailing address however i was unavailable to receive which was returned to you guys. At the final end, am just requesting to revert to my home branch account where i would be able to collect it. But, one of your representative misleading me to go through new verification process again which is unreasonable. i do not understand how you come up with new reasons to do it again and again. Its been about 2 months that am going through hell lot of procedures. Kindly...
Complaint comments Read comments [1] Complaint category Credit Cards

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