Standard Chartered Bank Customer Care
Standard Chartered PLC
Satisfactory rating: 6%
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1114
COMPLAINTS

Standard Chartered Bank Customer Care

Standard Chartered PLC

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Address
19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

Customer Care Phone Numbers and Contacts


Additional info
Help Centre

Contact Details

ATMs & Branches

New Delhi - Punjabi Bagh
30 Central Market, West, Punjabi Bagh, Delhi 110026

Mumbai - Andheri
Ameya House Rajkumar Corner, JP Road, Andheri (West), Mumbai - 400 058

Kolkata - Unitech Chambers
SP No. 0103, Floor No.: 01, The Unitech Chambers, 1865, Rajdanga Main Road, Kolkata - 700107

Kolkata - Shakespeare Sarani
21, A Shakespeare Sarani, Post Box 9021, Kolkata 700 017

New Delhi - Barakhamba Road
Narain Manzil 23 ,Barakhamba Road, New Delhi - 110001

Mumbai - Chembur
Garden Apartment, Diamond Garden CHS Ltd, A Sores Road, Chembur, Mumbai 400 071

Jalgaon
P. No.3, Surve No. 433/A/B, Bhagwati Heights, Opp. R.T.O. Office, Ganpati Nagar,Jalgaon - 425002

Mumbai - Center Point
Centre Point, Junction of SV Rd & Juhu Rd, Santacruz - W, Mumbai 400 054

Chennai - Rajaji Salai
19, Rajaji Salai, Chennai 600 001

Ernakulam
HDFC House, M G Road, Ernakulam, Cochin 682 015

Siliguri
Shop no 8-9, City Plaza, Sevoke Road, Siliguri, West Bangal-734001

Mumbai - Lokhandwala
Samartha Vaibhav, Off Link Road, Lokhandwala, Andheri (W), Mumbai 400 053

Kolkata - Martin Burn Business Park
Martin Burn Business Park, Gr floor, Plot no BP3, Salt Lake, Sector V, Kolkata 700091

New Delhi - South Extension
M-1, South Extension Part II, New Delhi 110049

Hyderbad
6-3-1090 Raj Bhavan Road, Somajiguda, Hyderabad 500 082

Jodhpur
Ranveer Bhavan, Ground Floor, 9th Chopasani Road, Jodhpur - 342003

Kolkata - New Alipore
17, S.A. Nalini Rajan Avenue, New Alipore, Kolkata 700 053

Mumbai - Dadar
Shivaji Mandir, NC Kelkar Road, Dadar, Mumbai 400028

Kolkata - 19 NS Road
19, Netaji Subhas Road, Kolkata 700 001

Bangalore - M.G. Rd
Raheja Towers, 26/27, M G Rd, Bangalore 560001

New Delhi - GK II Branch
M Block Market, Building No 39, Greater Kailash Part 2, New Delhi - 110048

Howrah
49 Dobson Road, Howrah 711101

Guwahati
G N Bardoloi Road, P B 114, Ambari, Guwahati 781 001

Udaipur
Ground Floor, Showroom No 2, Apex Square, located at plot no 4 C, Chowgan Scheme No 2 , Madhuban, Udaipur 313001

Gariahat
208 R.B.Avenue, Kolkata - 700 029

Mumbai - 23-25, M. G. Road
23-25, Mahatma Gandhi Road, Fort, Mumbai 400 001

New Delhi - Saket
E-26 Saket, New Delhi - 110 017

Pune – Kalyani Nagar
Cerebrum, B2 Ground Floor, Kumar City, Kalyani Nagar, Pune – 411 014

Surat
C.K.Tower, 1st Floor, Near Sargam Shopping Centre, Towards Surat Dumas Road, Parle Point, Surat 395007

Thane
Emerald Plaza, Block 2, Hiranandani Meadows, Off Pokhran Road No.2,
Thane 400 601

New Delhi - Sansad Marg
10 Sansad Marg, New Delhi 110001

Kolkata - RG Kar Road
21A, R.G.Kar Rd, Shambazar, Kolkata - 700 004

Chennai - T.Nagar
Sagas Amar Court, 59, G N Chetty Road, T Nagar, Chennai 600 017

Kolkata - 41 Chowringhee
41, Chowringhee Road, Post Box 9053, Kolkata 700 071

Mumbai - Vile Parle (W)
B21 Sanghvi Paritosh, V.L.Mehta Road, J V P D Scheme Vile Parle (W), Mumbai 400 049

New Delhi - New Friends Colony
20 Community Centre, New Friends Colony, New Delhi - 110025

Kolkata - SP Mukherjee
1st Floor , 161B, S.P. Mukherjee Road, Kolkata - 700 026

Saharanpur
Mundarja No. 262, Delhi - Saharanpur - Yamunotri Road, Saharanpur - 247001

Mumbai – Vashi
Shop no 7,7A,7B and 9, Ground floor, Om Rachna CHS, Plot No:3, Sector-17, Vashi, Navi Mumbai – 400703

Coimbatore
509, D.B. Road, R.S. Puram, Coimbatore 641 002

New Delhi - Chanakyapuri
13, Malcha Marg, Chankyapuri, New Delhi 110021

New Delhi - Preet Vihar
30 Community Centre, Aditya Arcade, Preet Vihar, New Delhi 110 092

Mumbai - Santacruz
65F, Vithalbhai Patel Road, Linking Road, Santacruz (West), Mumbai 400 054

Mumbai - 90 M G Road
90, Mahatma Gandhi Rd., Fort, Mumbai 400 001

Chhindwara
Sharma Complex,Ground Floor, Plot No. 491, Ward No 38 Parasia Road,Chhinddwara - 480001, M.P

Chennai - Haddows Road
Grindlays Gardens, 1 Haddows Road, Chennai 600 006

Kolkata - Topsia
Ground Floor , Section B, 22 Topsia Road Kolkata - 700046

Patna
Bhagwati Dwaraka Arcade, Plot No. 830 P, Exhibition Road, Patna - 800 001

Proddatur
Grd Floor, Meghana Mansion, 24/25 Gandhi Road, Proddatur, Andhra Pradesh - 516360

Bangalore – Koramangala
Standard Chartered Bank Serenity Building, # 112, 5th Block, Koramangla Industrial Area Ground Floor, Opp Forum Mall, Koramangla Bangalore - 560095

Chennai - Adyar
No.6 Lattice Bridge Road, Adyar, Chennai 600020

Mathura - Pacific Mall
Pacific Mall, Plot No. C-1/B, Site B, Industrial Area, Mathura 281006

Thiruvananthapuram
Ground and First Floor,Vrindavan Terrace, Opp. Trivandrum Club, Vazhuthacaud, Thiruvanathapuram (Kerala)

Pune – J M Road
Shrirang House, 364/365 Junglee Maharaj Road, Shivaji Nagar, Pune 411 005

New Delhi – Janakpuri
B-1/517, Opp District Centre, Janakpuri, New Delhi - 110 058

Bhubaneshwar
Ground Floor, Shop No.B/2, BMC Bhawani Commercial Complex, Bhubaneshwar 751007, Odisha

Chennai - Mylapore
29-30 Raja Rajeshwari Towers, Dr Radhakrishnan Salai, Mylapore, Chennai 600 014

Allahabad
Hotel UR Complex; 7/3 A/1 MG Marg, Civil Lines, Allahabad 211 001

Mumbai - Chowpatty
Shreepant Bhuvan, Sandhurst Bridge, Chowpatty, Mumbai 400 007

Vadodara
Gokulesh, R.C Dutt Road, Vadodara - 390009

Mumbai - Bandra
Unique Centre, Waterfield Road, Bandra(W), Mumbai 400050

Secunderabad
Ashok Bhoopal Chambers, S.P Road, Secunderabad - 500 003

New Delhi – Defence Colony
Ground, Mezzanine, First Floor ,Shop no 43, Main Market, Defence Colony, New Delhi 110024

Nagpur
Narang Towers, 27, Palm Road, Nagpur 440 001

Chandigarh
SCO, 137-138 Sector 9C, Madya Marg, Chandigarh 160 017

Jalandhar
Plot 34, G.T Road, Jalandhar 144 001

Kolkata - Gurusaday Road
G-08, Atria, 23, Gurusaday Road, Kolkata – 700 019

Mumbai - Powai
Unit 101, DELTA Building, Hiranandani Gardens, Powai, Mumbai - 400076.

Kolkata - Salt Lake CF 347
CF347 Sector 1, Salt Lake, Kolkata 700 064

Dayal Bagh (Agra)
4, Krishna Enclave, Near Bhagat Halwai, Dayal Bagh Road, Agra - 282005

Mumbai - Borivali
Jeevan Prabha, Chandravarkar Road, Borivali (West) 400092

Lucknow
Unit No. 1, Ground floor, Halwasiya Commerce House, Habibullah Estate, 11 M G Marg, Lucknow 226001

Indore
D M Towers, 21/1 Race Course Road, Indore 452 001

Bhopal
Alankar Complex, Northern Wing, Plot No. 10, Zone II, M.P Nagar, Bhopal 462011

New Delhi - Greater Kailash
B-68, Greater Kailash Part I, New Delhi 110048

Ahmedabad
Abhijeet II, Ground Floor, Mithakali 6 Road, Ahmedabad 380 006

New Delhi - Karol Bagh
13/37 Wea Arya Samaj Road, Karol Bagh, New Delhi 110 005

Noida
K 3 Brahm Datt Tower, Sector - 18, Noida 201 301

New Delhi - Express Building
Express Building, ITO, Bahadur Shahzafar Marg, New Delhi – 110 001

Kolkata - Mani Square
Shop # G-3, Mani Square, 164/1, Maniktalla Main Road, Salt Lake, Kolkata - 700054

Kolkata - Church Lane
6 Church Lane, Calcutta 700 001

Kolkata - Jodhpur Park
1/425 Gariahat Road South, Jodhpur Park, Kolkata 700 068

Chennai - Anna Nagar
Plot # 106, Door # 11, New # 19, B-block, 2nd Avenue, Anna Nagar, Chennai - 600 040

Cochin - GK Arcade
G K Arcade, Ground Floor, Palarivottam By Pass Junction, Edapally South Village, Kanayanoor Taluka, Kochi - 682084

New Delhi - Green Park Main Market S-32
S – 32, Green Park Main Market, New Delhi – 110016

Gurgaon - The MGF Mega City Mall
Standard Chartered Bank, Shop No 4,MGF Mega City Mall, Near Sahara Mall, MG Road, Gurgaon - 122001

Rajkot
Simaria Mansion, Opp Princess School, Near Wockhardt Hospital, Kalawad Road, Rajkot 360005

Mumbai - Palm Court
Palm Court 'M', Ground floor, Link Road, Malad (West), Mumbai- 400 064

Mumbai - Bandra BKC
Raheja Towers, Plot No. C-30, Block G, Opp. SIDBI, Bandra - Kurla Complex, Bandra (East), Mumbai – 400051

Jaipur
H-8, Bhagwat Bhawan, M.I. Road, Jaipur 302 001

Mumbai - Breach Candy
87, Bhulabhai Desai Road, Breach Candy, Mumbai 400 036

Bangalore – Whitefield
Unit No. G2-7, Inorbit Mall, Whitefield, Bangalore - 560066

Hyderabad - Jubilee Hills
Aditya Ram Square, Plot no 646 A, Ground floor, Road no 36, Jubilee Hills, Hyderabad– 500 033

Ludhiana
Flamez Mall, Shop No: 17 & 18, Ground Floor, 755, Gurdev Nagar, Ludhiana, Punjab - 141001

Amritsar
Standard Chartered Bank, 35/13 Ground Floor, MALL Road Amritsar - 143001

Kanpur
16/105, M G Road, Kanpur, Uttar Pradesh 208001

New Delhi - Vasant Vihar
Standard Chartered Bank, Ground & Basement, D8, Community Centre Market, New Delhi - 110057

Dehradun
59/D, Rajpur Road, Dehradun , Uttrakhand 248001

Bareilly
Ground Floor, Khasra No 356 & 357, Village Mohanpura, NH 24, Nakatia, Bareilly 243123, Uttar Pradesh

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Satisfactory Rating
6%
Complaints
1114
Responses
242
Resolved
9
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Standard Chartered Bank Complaints & Reviews

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Standard Chartered Bank — Platinum credit card

 Feanis on May 5, 2016
Hi,


I would like to know following details about the deducted amount.,

1). Can you share the threshold limit in Bank Statement beyond which the SCB is eligible to deduct 572.50/- rupees?
2). If some how it met, Is that valid Action without any intimation/information to the customer?
As per my experience Such deduction/scenario did not observed with other banks if some how it is debited wrongly, i request to you to refund the deducted amount of 572.50/-.

regards,
Feanis Das
Mob: 9953116022...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Transaction failed

 Rakhy on Apr 26, 2016
Hi this is Rakesh komuravelly. I have done a ATM withdraw transaction at Bank of Baroda, Begumpet branch, Hyderabad on 25/April/2016.But, the transaction was failed and i did not get the cash from ATM.I received an SMS that 5000 has been debited from my account.Kindly look into this matter as early as possible.

Thank you.
Rakesh Komuravelly.
Ph:9885957288...
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Rs 6600 due amt interest charged RS 9888

 Bharath Bolla on Apr 11, 2016
Dear
My card no:4541982334363857
For the month of feb'16 statement due amount : rs 171, 530.29, i paid these transaction 3 times because amount is bigger.

Out of these 3 transactions one transaction was failed, i am unaware of these transaction as i admitted in hospital. After discharge from hospital i called icici care to the details, so it was failed and reversed to my account...After words once again i did the transaction
Delayed days only 1 days
That to amount is rs 6600
So pending amount is rs 6600.

For the sake of rs 6600 you...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — For rs 6600 due amt interest charged rs 9888

 Bharath Bolla on Apr 11, 2016
Dear
For the month of feb'16 statement due amount : rs 171, 530.29, i paid these transaction 3 times because amount is bigger.

Out of these 3 transactions one transaction was failed, i am unaware of these transaction as i admitted in hospital. After discharge from hospital i called icici care to the details, so it was failed and reversed to my account...After words once again i did the transaction
Delayed days only 1 days
That to amount is rs 6600
So pending amount is rs 6600.

For the sake of rs 6600 you charged me interest of rs 9888.
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Credit card outstanding done.

 Mohanl1982 on Apr 5, 2016
I have attached the email from scb bank. But still now my name is in default list in cibil report. But i am unable to apply credit card or loan. I am a middle class family. Please help and sort out the issue. I have attached noc also.

Kindly refer the below mail.

Ref : 03/16/059957/sp/crd

Dear mr mohan,

This is with reference to your e-mail dated 28 march 2016.

We understand from your mail that you have certain discrepancy in your cibil report.


We would like to confirm that your card account has...
Complaint comments  Read comments [1]Complaint category Credit Cards

Standard Chartered Bank — Fake signature done on credit card charges page.

 dheerajchecker on Mar 21, 2016
Hello,

I am really fed up with the bank as I was told in Nov'2014 that credit card is lifetime free but in Nov'2015 they have charged to me annual charges and when i mailed them in Dec'15 for the annual charges and they mail me scanned copy of charges page but i can see the fake signature on that page and I am chasing with the bank for the fake signature from Dec'15 and till date no conclusion and they are providing me now lifetime free with waive off annual charges for 2015.

Please take action on the bank as they are cheating customer by doing fake commitments and...
Complaint comments  Read comments [3]Complaint category Credit Cards

Standard Chartered Bank — Standard chartered bank,chennai neglects the court orders.

 B.P Jhunjhunwala on Mar 18, 2016
I had a SB AC No.42610105872 with a balance of more than Rs.2, 00, 000/- at Chennai. The Bank suddenly debited an amount of Rs.1, 76, 694.71/- towards alleged amount due and payable to Standard Chartered Bank, Kolkata against some Credit Card. Even statement was not supplied and our entire endeavour’s went futile. A Recovery suit was filed and decreed in my favor directing the bank to credit sum of Rs.1, 76, 694.71/- plus Rs.1, 171/- towards cost of the suit along with interest. Till date the court order date 24/06/2008 is not complied by the bank. Our all correspondences with the ombudsman have...
Complaint comments  Read comments [1]Complaint category Banks

Standard Chartered Bank — Credit card docs collected

 neha malhotra kashyap on Mar 17, 2016
I am working at aviva and last week i gave documents to mr. Nishant who said who is our relationship manager and applied for credit card, there was one pendency from mine end about which i am yet to hear from their end, i am worried as i gave my photo, photocopy of pan and id proofs, if they are getting misused, i am calling him on 8377001595 not getting any revert from his end .

I ont want any credit card and want my documents to be returned back to me...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Very worst experience after collecting documents not even picking phones

 pratapshan on Mar 16, 2016
I already having personal loan with bank and applied topup on 3rd march 2016 and gave document and home verification happened next day only after that no one picking phone her name is Beziya and number is +91 8067128613 and person collected document is Gururaj 9663614333 I dont want loan all I want is documents which I gave return to me its enough....
Complaint comments  Read comments Complaint category Loans

Standard Chartered Bank — My name is under cibil defaulter list

 kamru52 on Mar 14, 2016
Dear sir,
my name is MR.Qamruddin Badruddin Shaikh, DOB-15/6/1952. i was holding a SCb credit card -i have forgotton my credit card number and i have no records of the credit card.
i have cleared all dues and settled my credit card. but still my name is been listed in cibil records which several times, i have emailed your customer care complaint site, but no revert as I want to clear this name from cibil records.
& though i have contacted bank too about this but they informed me, that details are not been updated from bank, it shall be updated and name shall be cleared automatically,...
Complaint comments  Read comments [1]Complaint category Credit Cards

Standard Chartered Bank — Credit card in the name of harish ganda cell 9311241242

 harish Ganda on Mar 14, 2016
Dear Sir,

I was holding a credit card in the name of Harish Ganda. Approximately 5 years back i was sold a Holiday package by your marketing team ( Travel Port Mumbai). The package sold to me was 2 night stay at a 4/5 star hotel and a free health check up package. When i received the Vouchers from the travel port and checked with the participating Hotels mentioned in the list I came to know that Hotel offered in the list was not even 2 star and a room tariff of only 1200 Rupees. I immediately called up the customer care and asked to cancel this sale as it was a case of false selling...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Credit Card excess payment

 munazza.shaikh on Mar 9, 2016
We are ready to pay the principle amount on credit card and close it, however Bank is not ready to negotiate on interest amount....
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Provident fund claim

 hamus on Feb 18, 2016
Respected Sir,

this is mohamed iqubal i ws work standard chartered finanace limited Aug-2005 to 06-12-2006
my employee number 9431
pfno MH/47242/9408
once quit from the organisation still i didnot receive my pf mount so how to clim my pf amount...
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Standard chartered credit card fraud transaction... Even after giving proof no response and cheating

 satishssbe on Feb 17, 2016
Hi all, i would like to perform what all update happened after the fraudulent transaction. There was 3 fraudulent transactions on my card in mumbai when i was in bangalore. SC never agreed to raise complaint till they pay money to vendor. They stated once vendor claims, once it appears in statment only then they will investigate. Even when vendor name is very clear and known as soon as fraud happened not sure why they did not take action. I begged literally but none helped. Finally after 48 hours they took complaint as they have already to vendor and now vendor and bank are safe we customers are...
Complaint comments  Read comments [2]Complaint category Credit Cards

Standard Chartered Bank — Credit card, money paid on time but blocked and cibil impacted

 AmitTalukdar on Feb 13, 2016
Hi,
I have been a StanChartered customer since 2009 so I hope you will listen to my issue and provide resolution. StanChart Credit Card was my primary card till the time I lost the card and the subsequent month bill was Rs zero. When I got the bill on the new card, I made the payment promptly. In June 2004 the outstanding amount was Rs. 6037 and I made the full payment on my primary card and called up customer care to transfer the money to supplementary card and BT loan a/c and zero out all outstanding dues.

On the statement you can see the customer care exec moved money from...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered — Credit card settlement

 Shipra Wadhwani on Feb 9, 2016
Sir/Madame,

I am requesting the bank to do the settlement on my credit card from 7months but noone is listening to me, I always made the payments on time but now cannot afford to pay heavy interests. Please help...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Fake transaction on my standard chartered credit card

 Akhilesh Shandilya on Feb 6, 2016
This is to inform you that three unauthorized transactions have taken place on my Standard chartered credit card no. 5546232908483323 in early evening of 01-02-2016 detailed with merchant names as Under :

1. Venkateshwara wines Bangalore IN - Rs 10000/-
2. Venkateshwara wines Bangalore IN - Rs 10000/-
3. SHELL R K R Enterprise Bangalore IN - Rs 10286.25/-

The said card is still in my possession and I immediately blocked the card with standard chartered customer care in 01/02/2016 evening itself vide ref no. 20162006429 and raised dispute on above transactions....
Complaint comments  Read comments [2]Complaint category Credit Cards

Standard Chartered Bank — Credit card payment

 raveepisini_28 on Feb 5, 2016
My name is Raveendrakumar Pisini, I used to the SCB credit card between 23/11/2004 to 10/11/2005. The credit card number 0300 xxxx xxxx 1211 and card ending with 5326.

I cleared all the credit amount to SCB credit card and closed. But don’t know what is exactly issue with these.The bank generated statement on 9 december 2005, with outstanding amount of 3173.00, If you look in the statement I made the previous balance payment of 6, 600 out of 7, 500. Because of 900 rs late payment charges and request credit card team to revesrse the amt. They agreed for it. After in Dec 2005,...
Complaint comments  Read comments [3]Complaint category Credit Cards

Standard Chartered Bank — Home loan documentation not received

 rahulagenius on Feb 3, 2016
Its been a month now but i have not received the documentation after the home loan got disbursed. No one is taking any responsibility. I have submitted my original documents to bank but i dont have any written acknowledgement or confirmation from the bank regarding same. No documentation at all is received. Moreover they are not registering my complaints giving the reason servers are down. I am sending mails to customer care but again no satisfactory reply. Address proof documents in marathi language are not accepted. So many issues because of which i am suffering a lot....
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Loan offering but then getting into obscene and abusive language

 Vineet Abrol on Jan 27, 2016
This person calling from Delhi as a marketing sales person for selling loan from standard chartered bank as told by him from this no. 09711957547. Talking with abusive and obsence language. This person needed to be taught a lesson as to how to talk to women. I have also lodged a complaint with police....
Complaint comments  Read comments Complaint category Loans

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