Standard Chartered Bank Customer Care

Standard Chartered Bank Customer Care

Standard Chartered PLC

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

Customer Care Phone Numbers and Contacts

Phone:3940 4444 / 6601 4444
Phone banking numbers

Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 3940 4444 / 6601 4444

Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara 3940 444 / 6601 444

Gurgaon, Noida 011 - 39404444 / 011 - 66014444

Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic dialing within India only)


View More Information...
Satisfactory Rating
1%
Complaints
1042
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Standard Chartered Bank related photos (65)

Standard Chartered Bank Complaints & Reviews

Standard Chartered Bank - Fraud charges against a credit card, Harassing me and my family since 6 years now

User
 Chetna2015 on Jul 24, 2015
This is to inform you that my name is Chetna Batra and I had a credit card from Standard Chartered [card number 5546232901692839] 6 years ago when I used to live in Mumbai. I always paid the bill on time and closed the whole payment before I left the city. There was some fraud transaction of Rs 2000 made on my card after I left mumbai for ever. I want to raise an official complaint against Standard Chartered on account of my personal information leakage, threating, harassment and mental tension. Since 2010, they have called me and my family on numbers I never gave them. Since last few years...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Please do not take any type of loan from standard chartered bank

User
 Prashant Bari on Jul 23, 2015
1. Before Sanction they say free processing fee but after disbursement they charge processing fee in disbursement amt. 2. Pre-Closure Loan is free to all banks as per RBI, but this bank charges 5% of the outstanding amount. 3. Poor Feedback of our queries. 4. False statement by executives. please be aware of this...
Complaint comments Read comments [1] Complaint category Loans

Standard Chartered Bank - Credit card fraud

User
 sumit.yadav938 on Jul 22, 2015
a fraud credit card was issued under my name just with a copy of pancard and id proof but without my signature a fraud of rs50000 is done and now a per bank the card was delivered the communicaton address, but we have not recieved any credit card....
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Unjustified amount has been raised and put case in CIVIL without any information.

User
 Roopesh Sahdev on Jul 21, 2015
Hi, I am Roopesh Sahdev, DOB is 18.09.1969 have used credit card in 1997 and got call in apprx. 2002 or 2004 to upgrade it. Got new card and found that credit limit was being reduced, I immediately called customer care and informed that " I don't accept this card" and surrendered it by cutting in 4 pcs and dropped with letter in drop box. After that since 2011 there was no communication from bank. in 2011 informed same incident to executive who called me and till today didn't get any call or communication. Last month applied TOPUP loan on my HDFC home loan and came to know that my case has been...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - Fund transfer

User
 Axl leo on Jul 15, 2015
Here i have received a following mail. . Can you please confirm whether is it genuine or fake.
Standard chartered bank
1 basinghall avenue,
London, ec2v 5dd, united kingdom
Fax - +448 - 447 - 740 - 954
Email: standard charts bank. Scb@accountant.com

Miss, celina morgan (The next of kin) that she wishes me to be her trustee / representative for the claim of her late father's deposited with this bank. Late dr, evejuo morgan is late customer with substantial amount of $ 5. 3 he deposited in bank. .
Name of depositor: dr evejuo morgan
Complaint comments Read comments [1] Complaint category Lawyers and Attorneys

Standard Chartered Bank - Non processing of loan transfer application evan after 5-6 months of communications

User
 pkmehta on Jul 10, 2015
Some time in in Jan-Feb 2015 I was introduced about home loan transfer opportunity with Standard Chartered Bank. I immediately supplied required information of my existing loan with Citi bank. Then I also filled the form and supplied all the required copy of the documents through local agent Mr. Dharmendra to Ahmadabad office. Time and again I was asked to submit some or other documents again and again by Mr. Padiyar Abushek and Vikram Mahrani's office without any proper communications in the form of written mail or letter. Evan the phone call to them was either very badly handled or no response....
Complaint comments Read comments [2] Complaint category Loans

Standard Chartered Bank - Credit Card not used dated 09/07/15 for Rs.6000/- Message received from Bank

User
 N Janardhan on Jul 9, 2015
Dear Sir/Madam, Credit cad number is 5546 2329 0814 0170, not used today dated 09.07.15 But I have received message from bank for amount of Rs. 6000/. Card is with me only. Please check revert back immediately. N.Janardhan 9849261517...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - Regarding Credit Card Annual Fee

User
 aman rai 00777 on Jul 2, 2015
SIR/MADAM I Have received a Credit Card from Standard Charted Bank on 05/2015 but I have never received Pin No. I Requested so many time for the Pin No. But it was not allotted due to this I not in a position to use the Credit Card, But after one year I received a statement on my E-MAIL & Message on my mobile phone of Rs.1, 338.86 due date 09/07/2015. I request the PRINCIPAL.NODAL OFFICER & HEAD SERVICE (MS. PRIYA RAGHUNATHAN) treat the CREDIT CARD cancel from the begining and there is no question of payment. Thanking you yours truly AMAN RAI...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Creditcard cancellation 5491 2456 0035 3631

User
  KRITHIK on Jul 1, 2015
Respected sir

I p.Sudhakar having standard chartered master card no.5491 2456 0035 3631. Which i want to cancel.Pymt fo stmt 05/06/15 is due on 27/06/15, total due:6322.38.Which has been made payment on 26 june 2015 11:23 5491 2456-0035-3631 inrn1197100445*6.323.00
Cd 0006. Made total payment actually i am trying to customer care but there responding so please cancel my credit card . And call and email me.


Thanking you
P.Sudhakar
P.No.33, h.No.45-263/1/1,
Sree lakshmi nilayam,
Rajanagar colony, upperguda,
Maulaali,...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Settlement of credit card no: 4129034076001129 on 2007

User
 sheta sarkar on Jun 22, 2015
Dear Sir, I would like to inform that since 2007, you have not updated in your records that we have already settled the account 0n 26.06.2007. but your executive came twice to our house but when we show the letter he always ok I will update the same in our record. but till date not updated. For this reason My score of CIBIL is very low, I request you to kindly solve this matter in urgent basis. Should you require any further information please confirm. Thanks Sheta Sarkar 9873698076 sheta_sarkar@yahoo.co.in...
Complaint comments Read comments [4] Complaint category Credit Cards

Standard Chartered Bank - WHY I AM PENALISED FOR NO FAULT? NO CECKING DATA FROM CARD SERVICE DEPARTMENT

User
 Harivans pratap singh on Jun 16, 2015
Respected sir / mam
My name :harivans pratap singh
My date of birth is : 15 - july - 1984 plz
My card no is: 5546 2329 0289 3915
Check my pan card details plz
In your data base my name is harivansh and my dob is 15 - july - 1985 it's wrong that's why i am not abel to access my credit card statement for this reason this time pnr pay on time but your customers care executive told me " don't warry its not your fault " this mistake by your agent who fill the form and many time i told you for this reason i am not abel to pay but then at that...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - LEVY OF UNDUE OVERHEAD CHARGES

User
 cl gupta on Jun 7, 2015
SIR, I HAD BEEN ISSUED A CREDIT CARD BY STANDARD CHARTERED BANK. I GOT THE CREDIT CARD CANCELLED DUE TO UN SATISFACTORY SERVICES AND NON RESPONSE FROM THE BANK. INSPITE OF REPEATED REQUEST FOR RESOLUTION OF THE MATTER THEY ARE CONTINUOUSLY LEVING PENAL CHARGES ON OUT STANDING WHICH IS NOT JUSTIFIED . I HAVE REQUESTED SEVERAL TIME TO PLEASE DEPUT SOME BODY TO EXPLAIN THE FACTS AND IN CASE THERE IS ANY OUT STANDING JUSTIFIED AGAINST ME THEY CAN TAKE THE MONEY BUT DESPITE SO MANY REQUEST THEY ARE NOT LISTENING EXCEPT LEVING UNDUE PENALTY MONTH BY MONTH. PLEASE HELP ME TO STOP IT AND GIVE JUSTICE. THANKS...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - After getting settlement letter from Bank in ( 9/10/2006 ) why my name in CIBIL list .

User
 shivdin on Jun 3, 2015
We have got the settlement letter from Standard Chartered Bank dated 9/10/2006 stating full and final settlement for our credit card no. 5543 7470 8052 8952 for Rs . 10, 450 /- . ( Ten thousand four hundred and fifty only ) We had made the above payment vide HDFC cheque no. 435932 dated 10/10 /2006 for Rs. 10, 450 /- clearing all our outstanding towards our credit card of this Bank . After making all payment to the concerned Bank NINE years back and getting the acknowledgement of no dues / full and final settlement from the Bank, why my name is in the CIBIL list for non payments or defaulter...
Complaint comments Read comments [1] Complaint category Banks

Standard Chartered Bank - Personal Loan -Top up

User
 hedpraveen on May 26, 2015
Hello I Praveen Kumar Gupta, credit card holder since May 2011 (card no. 4196074940178396), I am writing a complaint against My personal loan account no - PL - ONE EMI WAVIER 50112864, which was for 5 years. When it was remained for 39 months, I had a top up on this loan of Rs. 100000/-, after that loan was again converted to 5 years. As per my discussion with my customer care executive "Ms. Shivani" (Phone No. 9711159656) that I wanna continue loan for remaining 39 months only. She was also assured me that after 3 months it'll convert back to 36 months but there's no conversion, it still continues...
Complaint comments Read comments [1] Complaint category Loans

Standard Chartered Bank - WRONGLY CHARGED

User
 ybhandoria on May 20, 2015
We had used credit card of standard chartered bank approx ten year back. They had issue me a mediclaim policy without my intimation and deduct the amount from my credit card. Against this issue I had cancelled my credit card and pay the full & final amount to bank by personal visit in ITO branch. They had insured me your case a settle. Please check my phone & camera recording & cash receipt book. I had paid the some amount in cash. I had a very bad experience with standard chartered bank. My personal advice to every one please don’t use standard chartered bank. Please check my phone recording...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - credit card delayed reporting with malafide intentions

User
 sanjeevshahi on May 17, 2015
This is to inform you that few days back I was badly in need of money & I approached my bank for a PL of 1Lac. The loan was denied due to my high unpaid outstanding in a credit card of the said bank (account number 100673191119080)since 27.12.2003 which suddenly started reflecting in my CIBIL on 30.06.2013, now written off, which I am not aware of. I wanted to understand following things from them: *** The said amount is due against which purchase. *** Why this was not brought to my notice in last 10 years? even though I receive frequent calls, mailers from SCB for different products. These...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - credit card issued by Standard Chartered Bank

User
 Gupta Gauri Shankar on May 14, 2015
Dear Sir, I am a seiner citizen and I am 72 years old, This is regards to a credit card issued by Standard Chartered Bank in year 1999, I was happy with the services and later they started charging us the late fees and other charges for non payment of credit card bill on time, which is never happen from my side in last five years, Later I decided to surrendered the card some were in the year 2002-2003, After this I was receiving a call some were 2005/ 2006 from the bank and said this is not the charges but you have spend the money some were by way of shopping etc. I have ask for the...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - outstanding payment

User
 Rahul n Prajapati on May 14, 2015
Dear Sir, My self Rahul Prajapati. I am using standard chartered credit card scince last 5-6 years. There is no any due charge during the period. I pay all the payment in time. But last 2-3 month i got sms of due of out standing payment but not shown the actual digit of amount whatever amount show by SMS it pay by check it is my practice.But this time they are apply extra charges on last bill around 3306 RS. i THINK MY OUT STANDING PAYMENT AROUND 1500 rs only it is remaining due to miss communication of SMS. So pl. do needfull in this matter Regards, Rahul Prajapati 9725903909...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - My Loan Amortisation

User
 Gnaneshwar on May 12, 2015
Hi, The said bank bought over Barclays with whom I had a personal loan. Stan Chart bank staff make offers and also shows an outstanding amount that is unreasonably higher than their own amortsation schedule that they have shared with me a little earlier. I see they manipulate accounts and silently play with the balances. Also they do not allow a prepayment on the loan account and have been very unhelpful I have the same problem with their credit card accounts. The only way to contact them is thru their call centres of customer support mails. These don't respond correctly. How can...
Complaint comments Read comments [2] Complaint category Loans

Standard Chartered Bank - YOUR EMAIL SHOWING DUES

User
 SUBODH K SHUKLA on May 8, 2015
Name S K SHUKLA PAN No.AXPOS6477L DOB 02/06/1960 Sir I Had a saving a/c at Haddows Rd. Chennai and a credit card with you. During 2010 I had to leave Chennai hence I closed my saving a/c No.426-1-031227-4 and on same day as per the advice of your officer on duty after paying entire dues on my card I surrendered it wit him. He only in front of me cut the card in four pieces and assured that the card and saving a/c matter is over for ever. As I changed my employment I did not use the email id (sks_medispan@rediffmail.com) for very long time. Somehow I visited the id and found this shocking mail...
Complaint comments Read comments [4] Complaint category Credit Cards

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