Follow us
Log in        Register
     
 
Standard Chartered Bank Logo

Standard Chartered Bank Customer Care

Standard Chartered PLC

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

Customer Care Phone Numbers and Contacts

Phone:3940 4444 / 6601 4444
Phone banking numbers

Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 3940 4444 / 6601 4444

Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara 3940 444 / 6601 444

Gurgaon, Noida 011 - 39404444 / 011 - 66014444

Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic dialing within India only)

More...
 
Go to Standard Chartered Bank:    Twitter  Facebook  LinkedIn      

Standard Chartered Bank Complaints & Reviews

Standard Chartered Bank - Amount Cheating

User
 Karthic on Sep 23, 2014
my credit card due date is 05/09/2014. i paid my entire amount on 30/08/2014 i.e i paid in advance before the due date, but the bank has charged me Rs. 112.24 as late payment fee. the customer care says i have to pay the late payment charges because their system says like that. Standard Chartered bank is cheating. Guys who ever have this card just close this. bcoz they are cheaters....
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - Fraudulent transactions on Standard Chartered Credit Card, possibly cloned

User
 RanjitJKadam on Sep 22, 2014
I, Ranjit J Kadam, a Senior Citizen, resident of Mumbai, hold a Standard Chartered Credit Card (Card No: XXXX XXXX XXXX 2072) . I received the Card Statement on 10th Sept 2014 with 16 fraudulent transactions total amounting to Rs.188, 829.50. All these transactions were carried on a single day i.e. 22nd August 2014. I immediately contacted the customer care and filed a dispute towards all the 16 transactions mentioned in the statement. Further I was charged with an overlimit fee for these transactions. On the very same day I blocked the card and as per the request of Customer Care Executive filed...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - charge of interest

User
 nalin1308 on Sep 20, 2014
as per my last credit card bill total due amount is Rs. 1.00 lac and due date is 10/09/2014 and i have paid Rs. 85600/- before due date only some amount due but bank charge interest on full bill amount as per rules bank not charge interest on paid amount...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Fraudulent transaction through my Standard chartered Credit card

User
 tckoshy on Sep 19, 2014
Dear Sir, I, Mr. T. C. Koshy a beholder of the standard chartered GOLD Credit card has been experiencing some fraudulent transactions through my credit card lately. The transactions have been made for international payments. As a result i have instructed the customer care to block my card with immediate effect. But this is ironical to the security promises assured from the standard chartered authorities. It is noticed that fraudulent transactions for USD161.90 has been made. As per the RBI act dated 27.09.2011 there is a need to secure card-based transactions to protect the interest of card...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Standard Chartered Bank - Reversal of interest charges

User
 viniabhi on Sep 18, 2014
Hi Team I am really very upset with Standard Chartered Credit card services.I had purchased around of Rs 12000 and regular in payment.bcos of one delay payment they decreased my credit limit and started adding limit over charges.now its 24000 Rs which i can not pay.I am using some other cards and they never charged any kind of interests. Kindly consider this as request so we both could get rid of this pain. My Mobile no is-7038108042 Please contact and resolve this issue....
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Harassment over phone by SCB Collection staff

User
 profengg03 on Sep 18, 2014
I am Sai Prasad Devineni, ( Credit Card No. 4541982333964473) I have been recieving phone calls ( More than hundred calls in two hrs) from Mr. Manoj from various phone no.s like 9717877004, 9971499886, 9717587774 etc to my personal no. 9989961242 and office no. 04066300000. Inspite of our commitment to remit payment on 30th Sept, he has been calling again and again. He also started abusing with un parliamentary language. This harassment has been causing mental trauma and affecting our working. Hence it is requested to address to resolve immediately. Thanks saiprasad...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Reversal of interest charges

User
 vipul dhawan on Sep 16, 2014
HIi Team, please check my and refund this charges which is charged for last six months, i have mention the detail of last 6 months, i have pay oprox all most payment. nov'13 1, 041.94 dec'13 484.13 jan'14 1, 224.85 feb'14 402.74 mrch'14 2, 231.26 ap'14 2, 534.13 may'14 2, 761.52 jun'14 3, 679.19 july'14 3, 218.37 aug'14 5, 289.70 Sep'14 4, 792.35 card no :- 4541982335024391 other card ending 4316 mail Reference Number: 1409-081904927100...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Fraud and Charges for unexplained reason

User
 pathak.varun on Sep 16, 2014
I want to raise this alarming complaint against Standard Chartered Bank credit card as they initially provide the card with false promises and now I a getting the message for paying 1660 INR for no reason. I am not aware of this charge and if they claim as the yearly maintenance fee then this is too much high. There is no where in T&C document that says about these charges. I dint even shopped for a single penny. This is disgusting and shameful act by a reputed bank and I want them to alarm if they don't settle it and take back the false charges, I will head up to the court and file a case....
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - In-spite of Card Cancellation, Receiving Payment Due Alerts

User
 Chandan Suryawanshi on Sep 13, 2014
13-Sep-14 Hi, This is regarding my Manhattan Credit Card. I had discussed and sent request on 28th Aug 2013 for my card de-activation since I was not happy with the services. However, in-spite of de-activating my card, SC is still sending me payment alerts and statements. I had sent several email in this regards but no help from customer service team. Below for reference. The request reference number is 201308170499 as per my call with service executive. From: Chandan Suryawanshi To: "card.services@sc.com" <card.services@sc.com>; "customer.care@sc.com" <customer.care@sc.com>...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - not proper response

User
 ga10 on Sep 11, 2014
Dear sir, i am working with Jindal steel new delhi yesterday your two executive was here for the saving account opening of 0 balance i was ready for the all process i also handover photo copy of id proof and 1 photo but they giving me return it because they were not caring glusteek and stationary then told me that my executive will come tomorrow and process it further may i know if they all are not able to complete at the time of discuss why you all are send them at the client end please look in to this and resolve positively Her name is prerna and aman Regards Gagan...
Complaint comments Read comments [1] Complaint category Banks

Standard Chartered Bank - Draft Amount

User
 jadanarendra on Sep 8, 2014
Hi, I am narendra standard Chartered people given 16000 loan amount without intreset 3 months. the draft amount i cant taken. 5 times i am raise the request they are saying we are devlevered the draft. the amount is taken srikanth. i dont srikanth. please track the DD. every month they are generated bill with intrest i have paid extra amount. please revert back my amount. and finilize the issue ASAP....
Complaint comments Read comments [1] Complaint category Business & Finances

Standard Chartered Bank - Refund for a declared Void transaction

User
 Chaitanya Rajvanshi on Sep 6, 2014
A transaction for an amount of Rs 380/- was wrongly deducted from my account by a merchant in Gurgaon which was later cancelled through a void transaction slip. When asked for the refund of the same from the bank i.e Standard chartered bank, the bank officials refused to carry out the same on the basis of baseless grounds and in-turn alegated of false and malicious intentions, implying that it is a practice to benefit by way of wrongful gain, by the Customer. Having logged a complaint with the bank @ customer.care@sc.com on the 4th of September for the same reason, i have not received any clarification...
Complaint comments Read comments Complaint category Food

Standard Chartered Bank - Receiving statements very irregularly.

User
 shreemaya2 on Sep 3, 2014
Dear Sir/M'am, I'm Mayank Shah, hold a Standard Chartered Bank Platinum Visa Credit Card, since long. My credit card no. is 4541 9827 2035 7596.Since last few months, i'm getting my credit card statements very irregular, in this situation, it may happen to miss the payment of dues due to my touring, & in this case, i am not liable for penalty so far. To avoid this situation, i request you to send the statement atleast 8 to 10 days before due date. I hope you will understand the situation. Awaiting your prompt action in this regards. Thanking You. Truely yours Mayank Shah...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Demand of payment of credit card, card i have not received

User
 navinruparel on Sep 2, 2014
Dear sir,

I have cleared my housing loan from standard chartered bank ac no 42671779 and on final payment they are demanding payment for credit card, they have not issued any credit card to me so how can they demand payment for credit card that i have not used.

My original property documents are with them and they are not giving to me even after ful payment is done.

I want justics against standard chartered bank

Awaiting to hear from your side .

Have attached proof of documents for your reference.

Regards,...
Complaint comments Read comments Complaint category Unauthorized charges

Standard Chartered Bank - Unnecessary Annual charges on an unused and deactivated credit card

User
 Saranya Ravichander on Aug 30, 2014
I am being sent unnecessary emails of payment statement for annual charges on a card that I have never used . I called the customer service and found that my card is already deactivated. Then why am I being asked for this unnecessary money ? The amount keeps increasing month on month. The customer service is very impatient and not ready to listen to any concern. Very harsh behaviour and irresponsible attitude from the customer service agents. I asked the customer service agent why I am not being contacted by the bank even for a reminder when I did not pay the first bill. They say that they don't...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - Amount transferred to SCB from ICICI Money2India not yet credited

User
 Vijay Regunathan Chandrasekar on Aug 27, 2014
My brother has transferred $403.88 (24000 INR) from Bank of America to my Standard chartered Bank Debit Card through ICICI 's money to India service.The amount has not yet been credited to my SCB account.Its been almost 3 months from the date the amount has been transferred.I have given all the proofs to SCB.But still they are asking for something or other and they say they are not able to to track the transfer. It would be great if someone from this forum could help on this....
Complaint comments Read comments Complaint category Banks

Standard Chartered Bank - Consolidated Credit Card Statement card ending with XXXX-XXXX-XXXX-5512

User
 Dheeraj Muttreja on Aug 27, 2014
I asked for Consolidated Credit Card Statement card ending with XXXX-XXXX-XXXX-5512 for last 2 years in excel format. They sent me 33 separate emails duplicate statement for each month. The issue was opening 33 pdf's and putting password and then you cannot copy the data. I thought i can open 33 files and try to consolidate but fun starts when i tried opening first and could copy the data because it is highly encrypted . I would like to tell them this is a financial data of mine and i have full rights to ask for consolidated ....
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered - Regarding Issuance of additional Cr. card

User
 rakeshilasariya on Aug 27, 2014
Dear Sir / Madam, I am here to invite your kind attention that I (Rakesh Ilasariya) want to say that I have one credit card of your company and my cr. card no. is 5546232904744660. This credit card was issued to me against older cr. card and the last four digits are 2139. All the amount used in this card was beared by me and I will pay the amount spend. But, I also want to say that there are another 3 cards issued in my name details are as under: Platinum Rewards - Primary 4622715352519907 0.00 INR 561.80 DR View Platinum Rewards - Primary 4622715352722832 54, 000.00 ...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - Threatning & Harassment by SCB collection agent

User
 vishaltoshi on Aug 26, 2014
Respected Sir, This is to bring to your kind attention that I Vishal bhatnagar from jaipur, used to hold SCB Credit Card no: 5491.2456.0026.5900.issue date 2012 Yesterday, I received various calls from the Landline number by a men named anupam from SCB FRAUD & LEGAL Department office location Mumbai, on my company's Boardline no. The calls are regarding the collection of dues. The worst part of it is as mentioned:- using abusive language and threatening to harm me physically. harassing me and insulting me by calling everybody at my office as a result diturbing everybody in my office. calling...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - False late payment charges even paid in time

User
 kabeer shaik on Aug 26, 2014
Hi I have paid the instalments in time for EMIs converted from a transaction. But bank people didnt credit my payments instead they created one more card which i un aware, started debiting late charges. I have all the proofs of payment in time and communication with bank people, but card people not at all considers y communication, instead they harrased me by calling and sending false statements, thanks kabeer...
Complaint comments Read comments Complaint category Credit Cards

Share this page with others

  
  

Recently Discussed
15 hours 29 minutes ago
Standard Chartered Bank
Fraudulent transactions on Standard Chartered Credit Card, possibly cloned
1 days ago
Standard Chartered Bank
charge of interest
1 days ago
Standard Chartered Bank
Fraudulent transaction through my Standard chartered Credit card
1 days ago
Standard Chartered Bank
Indirect extortion attempt by Standard Chartered Bank
1 days ago
Standard Chartered Credit Card
OVER LIMIT FEE FRAUD - REQUESTING ACTION