Standard Chartered Bank Customer Care

Standard Chartered Bank Customer Care

Standard Chartered PLC

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

Customer Care Phone Numbers and Contacts

Phone:3940 4444 / 6601 4444
Phone banking numbers

Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 3940 4444 / 6601 4444

Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara 3940 444 / 6601 444

Gurgaon, Noida 011 - 39404444 / 011 - 66014444

Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic dialing within India only)


View More Information...
Satisfactory Rating
1%
Complaints
1051
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Twitter Facebook LinkedIn

Standard Chartered Bank related photos (65)

Standard Chartered Bank Complaints & Reviews

Standard Chartered Bank - Response on ATM fraud

User
 m_tripathi on Sep 4, 2015
Reference to complaint number - 20150823113299 I have ATM card of standard chartered bank. I have registered my complaint on 23-Aug-2015 regarding unauthorized withdrawal of Rs 10, 000 from ICICI bank ATM machine from my account. I have not punched 10, 000 or shared my card or other details with anyone. I got response from bank that they will take maximum 7 days to resolve issue. After that i got response from bank after 2-3 days that i should have to register FIR and it will take around 45 days to resolve issue.I gone to police station but police is not lodging any complaint and saying they...
Complaint comments Read comments Complaint category Banks

Standard Chartered Bank - Credit card discrebancy

User
 tcssshah on Sep 2, 2015
4622 7153 5015 3626. Dear sir/madam, i am using sbi credit card since 10-12 years. I am using this card without any disputes. I am very much happy with the services from sbi card. Last year standard charted bank executive contacted me and requested for new card. Initially i refused for the new card. After getting several calls i agreed for the new card. Card i used was 4622 7153 5015 3626. I used the card for first month and waited for the card statement. I don't know the billing cycle of the card. Waited for one and half month, i got the sms in my mobile regarding over due of the payment. While...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Illegal payment addition in statement and harassment regarding the same

User
 vkrao100 on Sep 1, 2015
There was a illegal transaction with respect to my card and i had raised a complaint with the company and blocked the card. i requested them to block the card in future as i didn't want anyone to misuse the same card again. after my request the illegal amount was reimbursed and waived off. during the blocked period i was also suggested by the company not to use the card until all these illegal transaction related complaints were resolved and i followed the same. after 6 months the company sent me a statement with late payment and interest overdue of extra amount added with my actual spending. i...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Illegal Charges On My Credit Card

User
 gaurav.sadhwani2007 on Aug 14, 2015
This is regarding the amount I borrowed in year 2006-07 of approx. Rs.40, 000 from bank Standard Chartered. At the same time your representative issued credit card for my account which I haven't asked for. Amount was cleared in the same year without any delay and at same time, I crushed the credit card and drop it in the drop box of same branch in front of your representative. This process of destroying the credit card was suggested by your representative only in the branch. Now, Few days back suddenly I got call from your branch saying INR 45, 000 approx. needs to be cleared as part of my...
Complaint comments Read comments [1] Complaint category Banks

Standard Chartered Bank - Subject : Miss Selling and Unethical Practices happening from Bank

User
 vishun on Aug 11, 2015
Subject : Miss Selling and Unethical Practices happening from Bank Respected Sir/Madam, I Vishal Ashok Narangikarwants to register a complaint against Standard Chartered Bank. I am a Credit card holder of Standard Chartered Bank from Last few years. But I was not using the credit card due to the fear in my mind which every customer has in his mind while using the credit card. Somehow I decided to use the SC credit card and finally I got into the trap of the bank, from where the story begins. I used the credit card in the month of Nov’14. Post which I tried to clear the outstanding amount...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Wrong Commitment by Collection People and Bank Employee

User
 vikascial9 on Jul 31, 2015
I have one amount from ST bank and due to some personal my few EMI stop, but after some time as per discuss with Mr Satyajit Gupta, ST Bank Karol Bang, i arranged 40000 Rs and deposit in account and he committed that he will do way-off all finance change and other charges but after payment, i forget all commitment.And now collection people again start harassment me. Now as per Bank behalf i will plan to handle this issue by legal. Pls suggest another way....
Complaint comments Read comments [1] Complaint category Banks

Standard Chartered - Unethical behaviour, vulgar language

User
 prnaik on Jul 30, 2015
a person from standard chartered credit card company by name Shashank had called and was using vulgar language. my number has been registered in DND but still I got the call 3 times from the number +919211230520. When I informed that I will lodge a complaint, he had no regards to the law and abused the law and law makers as well....
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Fraud charges against a credit card, Harassing me and my family since 6 years now

User
 Chetna2015 on Jul 24, 2015
This is to inform you that my name is Chetna Batra and I had a credit card from Standard Chartered [card number 5546232901692839] 6 years ago when I used to live in Mumbai. I always paid the bill on time and closed the whole payment before I left the city. There was some fraud transaction of Rs 2000 made on my card after I left mumbai for ever. I want to raise an official complaint against Standard Chartered on account of my personal information leakage, threating, harassment and mental tension. Since 2010, they have called me and my family on numbers I never gave them. Since last few years...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Please do not take any type of loan from standard chartered bank

User
 Prashant Bari on Jul 23, 2015
1. Before Sanction they say free processing fee but after disbursement they charge processing fee in disbursement amt. 2. Pre-Closure Loan is free to all banks as per RBI, but this bank charges 5% of the outstanding amount. 3. Poor Feedback of our queries. 4. False statement by executives. please be aware of this...
Complaint comments Read comments [1] Complaint category Loans

Standard Chartered Bank - Credit card fraud

User
 sumit.yadav938 on Jul 22, 2015
a fraud credit card was issued under my name just with a copy of pancard and id proof but without my signature a fraud of rs50000 is done and now a per bank the card was delivered the communicaton address, but we have not recieved any credit card....
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Unjustified amount has been raised and put case in CIVIL without any information.

User
 Roopesh Sahdev on Jul 21, 2015
Hi, I am Roopesh Sahdev, DOB is 18.09.1969 have used credit card in 1997 and got call in apprx. 2002 or 2004 to upgrade it. Got new card and found that credit limit was being reduced, I immediately called customer care and informed that " I don't accept this card" and surrendered it by cutting in 4 pcs and dropped with letter in drop box. After that since 2011 there was no communication from bank. in 2011 informed same incident to executive who called me and till today didn't get any call or communication. Last month applied TOPUP loan on my HDFC home loan and came to know that my case has been...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - Fund transfer

User
 Axl leo on Jul 15, 2015
Here i have received a following mail. . Can you please confirm whether is it genuine or fake.
Standard chartered bank
1 basinghall avenue,
London, ec2v 5dd, united kingdom
Fax - +448 - 447 - 740 - 954
Email: standard charts bank. Scb@accountant.com

Miss, celina morgan (The next of kin) that she wishes me to be her trustee / representative for the claim of her late father's deposited with this bank. Late dr, evejuo morgan is late customer with substantial amount of $ 5. 3 he deposited in bank. .
Name of depositor: dr evejuo morgan
Complaint comments Read comments [1] Complaint category Lawyers and Attorneys

Standard Chartered Bank - Non processing of loan transfer application evan after 5-6 months of communications

User
 pkmehta on Jul 10, 2015
Some time in in Jan-Feb 2015 I was introduced about home loan transfer opportunity with Standard Chartered Bank. I immediately supplied required information of my existing loan with Citi bank. Then I also filled the form and supplied all the required copy of the documents through local agent Mr. Dharmendra to Ahmadabad office. Time and again I was asked to submit some or other documents again and again by Mr. Padiyar Abushek and Vikram Mahrani's office without any proper communications in the form of written mail or letter. Evan the phone call to them was either very badly handled or no response....
Complaint comments Read comments [2] Complaint category Loans

Standard Chartered Bank - Credit Card not used dated 09/07/15 for Rs.6000/- Message received from Bank

User
 N Janardhan on Jul 9, 2015
Dear Sir/Madam, Credit cad number is 5546 2329 0814 0170, not used today dated 09.07.15 But I have received message from bank for amount of Rs. 6000/. Card is with me only. Please check revert back immediately. N.Janardhan 9849261517...
Complaint comments Read comments [2] Complaint category Credit Cards

Standard Chartered Bank - Regarding Credit Card Annual Fee

User
 aman rai 00777 on Jul 2, 2015
SIR/MADAM I Have received a Credit Card from Standard Charted Bank on 05/2015 but I have never received Pin No. I Requested so many time for the Pin No. But it was not allotted due to this I not in a position to use the Credit Card, But after one year I received a statement on my E-MAIL & Message on my mobile phone of Rs.1, 338.86 due date 09/07/2015. I request the PRINCIPAL.NODAL OFFICER & HEAD SERVICE (MS. PRIYA RAGHUNATHAN) treat the CREDIT CARD cancel from the begining and there is no question of payment. Thanking you yours truly AMAN RAI...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Creditcard cancellation 5491 2456 0035 3631

User
  KRITHIK on Jul 1, 2015
Respected sir

I p.Sudhakar having standard chartered master card no.5491 2456 0035 3631. Which i want to cancel.Pymt fo stmt 05/06/15 is due on 27/06/15, total due:6322.38.Which has been made payment on 26 june 2015 11:23 5491 2456-0035-3631 inrn1197100445*6.323.00
Cd 0006. Made total payment actually i am trying to customer care but there responding so please cancel my credit card . And call and email me.


Thanking you
P.Sudhakar
P.No.33, h.No.45-263/1/1,
Sree lakshmi nilayam,
Rajanagar colony, upperguda,
Maulaali,...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - Settlement of credit card no: 4129034076001129 on 2007

User
 sheta sarkar on Jun 22, 2015
Dear Sir, I would like to inform that since 2007, you have not updated in your records that we have already settled the account 0n 26.06.2007. but your executive came twice to our house but when we show the letter he always ok I will update the same in our record. but till date not updated. For this reason My score of CIBIL is very low, I request you to kindly solve this matter in urgent basis. Should you require any further information please confirm. Thanks Sheta Sarkar 9873698076 sheta_sarkar@yahoo.co.in...
Complaint comments Read comments [4] Complaint category Credit Cards

Standard Chartered Bank - WHY I AM PENALISED FOR NO FAULT? NO CECKING DATA FROM CARD SERVICE DEPARTMENT

User
 Harivans pratap singh on Jun 16, 2015
Respected sir / mam
My name :harivans pratap singh
My date of birth is : 15 - july - 1984 plz
My card no is: 5546 2329 0289 3915
Check my pan card details plz
In your data base my name is harivansh and my dob is 15 - july - 1985 it's wrong that's why i am not abel to access my credit card statement for this reason this time pnr pay on time but your customers care executive told me " don't warry its not your fault " this mistake by your agent who fill the form and many time i told you for this reason i am not abel to pay but then at that...
Complaint comments Read comments Complaint category Credit Cards

Standard Chartered Bank - LEVY OF UNDUE OVERHEAD CHARGES

User
 cl gupta on Jun 7, 2015
SIR, I HAD BEEN ISSUED A CREDIT CARD BY STANDARD CHARTERED BANK. I GOT THE CREDIT CARD CANCELLED DUE TO UN SATISFACTORY SERVICES AND NON RESPONSE FROM THE BANK. INSPITE OF REPEATED REQUEST FOR RESOLUTION OF THE MATTER THEY ARE CONTINUOUSLY LEVING PENAL CHARGES ON OUT STANDING WHICH IS NOT JUSTIFIED . I HAVE REQUESTED SEVERAL TIME TO PLEASE DEPUT SOME BODY TO EXPLAIN THE FACTS AND IN CASE THERE IS ANY OUT STANDING JUSTIFIED AGAINST ME THEY CAN TAKE THE MONEY BUT DESPITE SO MANY REQUEST THEY ARE NOT LISTENING EXCEPT LEVING UNDUE PENALTY MONTH BY MONTH. PLEASE HELP ME TO STOP IT AND GIVE JUSTICE. THANKS...
Complaint comments Read comments [1] Complaint category Credit Cards

Standard Chartered Bank - After getting settlement letter from Bank in ( 9/10/2006 ) why my name in CIBIL list .

User
 shivdin on Jun 3, 2015
We have got the settlement letter from Standard Chartered Bank dated 9/10/2006 stating full and final settlement for our credit card no. 5543 7470 8052 8952 for Rs . 10, 450 /- . ( Ten thousand four hundred and fifty only ) We had made the above payment vide HDFC cheque no. 435932 dated 10/10 /2006 for Rs. 10, 450 /- clearing all our outstanding towards our credit card of this Bank . After making all payment to the concerned Bank NINE years back and getting the acknowledgement of no dues / full and final settlement from the Bank, why my name is in the CIBIL list for non payments or defaulter...
Complaint comments Read comments [1] Complaint category Banks

Share this page with others

Recently Discussed

2 days ago
Standard Chartered Bank
Credit card discrebancy
2 days ago
Standard Chartered Bank
Illegal payment addition in statement and harassment regarding the same
14 days ago
Standard Chartered Bank
Cancellation of Credit Card
17 days ago
Standard Chartered Bank
Illegal Charges On My Credit Card
23 days ago
Standard Chartered Bank
Subject : Miss Selling and Unethical Practices happening from Bank