Standard Chartered Bank Customer Care
Standard Chartered PLC
Customer satisfaction rating: 6%
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1178
COMPLAINTS

Standard Chartered Bank Customer Care

Standard Chartered PLC

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Address
19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
25
12


Additional info
Customer satisfaction rating
6%
Complaints
1178
Pending
247
Resolved
14
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Standard Chartered Bank Complaints & Reviews

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Standard Chartered Bank — About home loan

 bhavina patel on Dec 3, 2016
Respected Sir,

I, Bhavina Patel had home loan in Standard Chartered Bank, Account no was 47934964. we had changed home loan from Standard Chartered bank to ICICI Bank.While collecting documents from Standard Chartered bank they refused to handover to me, even though i was co-borrower and having all the authority letter from other applicants. Bank was quite adamant in their approach.As i told them that I am co-applicant. they informed me that my name was not reflecting in their system.It is quite surprised that after 6 yrs of loan, my name was not reflecting in the system, even though...
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Illegal tax (trfd) charged on credit card payment

 deepaktondle on Dec 2, 2016
Hi,

I have been applied an extra tax (trfd) of 914.95 on my credit card payment still i paid the bill on due date. the due date for my credit card payment was 1st dec 2016 and i paid the bill on the same day still the bank has charged me the extra tax on the payment. i am not understanding why the bank has charged me this tax as i have done my payment on the due date. can you please help me out in this situation...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Personal loans and credit cards settled - still reflecting in cibil

 Rajasekhara Gupta on Nov 25, 2016
Dear Sir,

I have taken personal loans during the years 2000 to 2004. I have settled everything. Now I found that they are still having dispute result in CIBIL. Please arrange to nullify the below mentioned accounts of Standard Chartered Bank

SCB - 46563628
SCB - 42705325306
SCB - 190671072218011
SCB - 190671072207210

I request you to please provide me the NOC and inform the CIBIL.

Regards,

G V Rajasekhara Gupta
9442617229...
Complaint comments  Read comments Complaint category Loans

Standard Chartered Bank — Receiving harassing calls from recovery agent for loan taken by my brother

 Delana on Nov 22, 2016
Dear Sir/Madam,

I have been receiving continuous calls from some Mr. Aatish from landline no. 02261718905 from Mumbai who is a recovery agent of Standard Chartered Bank. My brother has taken the loan but not paid, but i am getting the calls and being harassed. I live in Chennai and have no idea about any loan taken by my brother but am getting harassed....
Complaint comments  Read comments Complaint category Loans

Standard Chartered Bank — Credit card statement 4541 9827 2028 4097

 abhi rani on Nov 21, 2016
Dear sir/ madam

Cradit card no. 4541 9827 2028 4097

I am unable to understand credit card statement detail on dated 10.09.2016 to 3.10.2016 pending amt. Rs.1831 & 7.10.16. To 31.10.2016 pending amt rs.4025. But i am ony use amt rs. 800. Kindly clarify the all above matter so that we have deposit the balance amount.

Thanks

B/r

Abhishek
9335495222...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Abusive Caller

 Swetha Janaky on Nov 11, 2016
Mr. Sandeep working in Bangalore- Credit card retail as area sales manager, bagepalli, called me regarding a job opening in Mysore. When I refused to take up the job after learning about the job profile, he abused me and was not at all apologetic about it. He never told me from where he got my number. I don't know him personally. His number is 8150892386. Please take proper action....
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Delay in providing personal loan closing letter.

 GaurangPandya on Nov 4, 2016
I have requested bank for pre-closer of my personal loan, first weeks they haven’t taken any action, after my multiple follow-up, they offered me lower interest rate in name of retention of customer but when I asked how that lower rate will be beneficial to me, they said its not applicable for me. After multiple complain I have asked bank to deliver PTQ to one of the SCB branch which close to my current location they took almost 2 months to deliver that. Even after delivering that I haven’t got any communication from bank that PTQ is available at branch. In my one of the follow-up I found that...
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Inconvenience in cancellation of credit card

 sanjmitshah5@gmail.com on Nov 4, 2016
RESPECTED SIR/MADAM

I am having a credit card of your bank master-card 5491 2456 0041 8582
I request you to cancel the annual fee or cancel my credit card.
In spite of complaining in the bank and calling your customer care service, my problem was not resolved. I have also paid the annual fee once and it is due for the second time. i request you to wave it off and cancel my card ASAP.

Thank you...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Account details for money transfer in foreign partner

 Mukesh jat 14 on Nov 1, 2016
I have got a mail from a girl name miss mariama sama from senegal, she wants to transfer her money in my account which is deposited by her late father dr. arif ibrahima sama, the amount is 5. 5 million gbp and his account no. is scbuk745608902546/qb/91/a
She also told the name of bank officer mr phill jackson (director of foreign operations and international remittance department in standard chartered bank london, uk)
Please tell me that all these information are true or its a money scam....
Complaint comments  Read comments Complaint category Doctors

Standard Chartered Bank — Insecure bank and very rude, and liar bank.

 chat2amit on Oct 21, 2016
I was asked to open my sal account with standard Charted bank based on offers to open the sal account from MNC, I am working.

I opened ac 53110942137.
After 3 months I applied for home loan on promotional offer by ac bank, I was shocked to find that SC declined home loan without any reason. I insisted to schedule bank asking for reason for the same, but even head.services@ SC.com could not reply properly the reason, i realised that SC is an in-ethical and customer unfriendly bank.

Last week, there was a wrong debit in my account and I realised that SC is an insecure...
Complaint comments  Read comments [1]Complaint category Banks

Standard Chartered Bank — Fraudulent transaction

 Pranitha Meka on Oct 6, 2016
Hello,
This was regarding fraud transactions done on my standard chartered credit card of rs.72000.
I am living in bangalore and these transactions had done from chennai and pondicherry based merchant on 3rd of august.
I never been in chennai or pondicherry ever and also the stanchart card was present with me.. There have been no instances of the card getting ever lost...
Standard chartered had sent me the charge slip for the transactions.

Appreciate, if any one can help me as standard chartered is claims that these disputed transactions is there favor...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Credit card delay

 Utsavsanghvi on Oct 5, 2016
I had given my kyc to a standard chartered employee 2 weeks back. Haven't got a call back about the status yet. I was told i will receive my card in 7 working days. I want to know the status of my application and the reference number. Please return my documents if you are not interested in giving a card. And stop wasting people's time.

Utsav
9833911107...
Complaint comments  Read comments [1]Complaint category Credit Cards

Standard Chartered Bank — IMPS Transfer [Resolved]

 aaravtalwar on Oct 1, 2016
I have done an IMPS transfer of INR 4700 to my Standard Chartered account on 29th Sep (12.03 AM) but the amount is still in uncleared state. When i contacted the Customer Care they advised me to get in touch with the payee bank as the amount is not transferred correctly, However the payee bank confirmed that the amount has been transferred successfully to my account. I again contacted the Customer Care and they asked me to wait for some time and had assured me that the uncleared funds will get cleared but that did not happen. I again contacted them and spoke to a supervisor WASIM and finally he...
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Surrender credit card no.4541982720251286

 Bijender पालीवाल on Sep 28, 2016
My card no. is 4541 9827 2025 1286 I have paid all payment with interest but suddenly i have received a statement Rs 50.25 due my side i was called customer care but did not give me correct reply and I also request to surrender my card . my experience is very bad with STB, I therefore unnecessary paid 50.25/- 28/09/2016 other wise suit cibil and recovery agency they threaten

Please look this problem on urgent basis other wise i will suit a court case against your bank...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Cheating

 antony 01 on Sep 26, 2016
Standard chartered bank
1 basing hall avenue, london ec2v 5dd, united kingdom
International transfer department
Email: stchartedbk@accountant.com
Tel: +44 7014217864
Tel: +443303211167
Fax: +44 7010726181
Benedetti edmund joseph
Payment director


Attn: mr. Antony.

Thanks for your email, i am the deputy chairman of foreign operation/wire transfer to write you in respect to your mail which we have received.

Actually, we have earlier been told about you by the madam mrs. Elizabeth muammar gaddafi...
Complaint comments  Read comments [1]Complaint category Banks

Standard Chartered Bank — Unauthorised debits to my account - not used by me.

 sjrao on Sep 26, 2016
1) on 17/9/2016 at 6-38 Pm : Recd SMS mini statement as of 16/9/16 INR 95, 328.02; MinDue: INR 10, 094.42, Payment Due Date: IMMEDIATE;
2) Same day: at about 7-30 contacted yr. desk by calling Toll free No. about the huge debit into my account amounting to about Rs.92, 023.85 + other levies.
3) While the matter was being discussed in continuation of above, at 8-32 pm another SMS message received intimating O/S bal as 95, 328.02, min due Rs.4766.4, pay by 05/10-SCB., the same message repeated10-10 pm.The card was blocked.
4) at the end of discussion, I was advised by your Desk...
Complaint comments  Read comments Complaint category Airlines

Standard Chartered Bank — Fraudulent transaction from my account

 indutridibesh on Sep 26, 2016
This is to report at least 2 fraudulent transactions from my Standard Chartered Bank Account early this morning.

The transactions are showing with words as "ATM Cash Withdrawal-Switch at Visa".

The amounts are odd, like INR 25900.39 and INR 10360.15. Any feasible ATM withdrawals cannot be these amounts.

I am in India, in possession of my debit card. I have not shared any relevant card or account details with anyone.

This is ridiculous to note that such breaches are happening with prestigious banks like StanC! (This is my salary account!!!)
Complaint comments  Read comments [1]Complaint category Banks

Standard Chartered Bank — Standard chartered bank affiliated to world remittance corporate headquarters

 Patricia Sales on Sep 26, 2016
I have sent this amount to standard
$6400.00
$2350, 00

$8750.00 total i sent (In amount in 14-15 and more in 2016) in the end as all i sent to.

Tandard chartered affiliated to world bank
11:56 am (3 hours ago)

To me
Standard chartered bank
Affiliated to world
Remittance department
Corporate headquarters
Phone=+234-8110682202
Telex transfer section

Attention: mrs. Patricia jane sales.

Madam i write to let you know that since you have failed with the mandate...
Complaint comments  Read comments [1]Complaint category Other

Standard Chartered Bank — Pending refund after loan closure

 sgamidi007 on Sep 1, 2016
I have closed the PL (Personal loan) no: 49066218 in 2013 and there is pending refund amount after the loan repayment.

I have not received the refund till now and i keep following up with the bank but still no refund.

It's more than 2 years that the loan is closed and the standard chartered bank fails to refund the pending amount.

I would like to raise a complaint against standard chartered bank for refund along with interest till now for not refunding the amount in time....
Complaint comments  Read comments Complaint category Loans

Standard Chartered Bank — Fake Loan offer to Make Exide Life Insurance [Resolved]

 narayan1974 on Aug 25, 2016
I got a call from Delhi number 011-39636300 claiming to be calling from Standard Chartered Bank and offered me Overdraft Facility, As I was a customer of SCB I believed them immediately without having any doubt.

This person by name Sharma told me to give my PAN number to cross check I credit status which I did. After a while a lady by name Ankita Sharma called from the same landline number and told me that I am eligible for the overdraft facility and asked me to give insurance policy number for security of the loan.

I told her that I do not have insurance policy, She...
Complaint comments  Read comments Complaint category Loans

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