Standard Chartered Bank Customer Care
Standard Chartered PLC
Customer satisfaction rating: 6%
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1164
COMPLAINTS

Standard Chartered Bank Customer Care

Standard Chartered PLC

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Address
19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
22
11


Additional info
Customer satisfaction rating
6%
Complaints
1164
Pending
247
Resolved
11
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Standard Chartered Bank Complaints & Reviews

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Standard Chartered Bank — Surrender Credit card no.4541982720251286

 Bijender पालीवाल on Sep 28, 2016
My card no. is 4541 9827 2025 1286 I have paid all payment with interest but suddenly i have received a statement Rs 50.25 due my side i was called customer care but did not give me correct reply and I also request to surrender my card . my experience is very bad with STB, I therefore unnecessary paid 50.25/- 28/09/2016 other wise suit cibil and recovery agency they threaten

Please look this problem on urgent basis other wise i will suit a court case against your bank...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Cheating

 antony 01 on Sep 26, 2016
Standard chartered bank
1 basing hall avenue, london ec2v 5dd, united kingdom
International transfer department
Email: stchartedbk@accountant.com
Tel: +44 7014217864
Tel: +443303211167
Fax: +44 7010726181
Benedetti edmund joseph
Payment director


Attn: mr. Antony.

Thanks for your email, i am the deputy chairman of foreign operation/wire transfer to write you in respect to your mail which we have received.

Actually, we have earlier been told about you by the madam mrs. Elizabeth muammar gaddafi...
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Unauthorised debits to my account - not used by me.

 sjrao on Sep 26, 2016
1) on 17/9/2016 at 6-38 Pm : Recd SMS mini statement as of 16/9/16 INR 95, 328.02; MinDue: INR 10, 094.42, Payment Due Date: IMMEDIATE;
2) Same day: at about 7-30 contacted yr. desk by calling Toll free No. about the huge debit into my account amounting to about Rs.92, 023.85 + other levies.
3) While the matter was being discussed in continuation of above, at 8-32 pm another SMS message received intimating O/S bal as 95, 328.02, min due Rs.4766.4, pay by 05/10-SCB., the same message repeated10-10 pm.The card was blocked.
4) at the end of discussion, I was advised by your Desk...
Complaint comments  Read comments Complaint category Airlines

Standard Chartered Bank — Fraudulent transaction from my account

 indutridibesh on Sep 26, 2016
This is to report at least 2 fraudulent transactions from my Standard Chartered Bank Account early this morning.

The transactions are showing with words as "ATM Cash Withdrawal-Switch at Visa".

The amounts are odd, like INR 25900.39 and INR 10360.15. Any feasible ATM withdrawals cannot be these amounts.

I am in India, in possession of my debit card. I have not shared any relevant card or account details with anyone.

This is ridiculous to note that such breaches are happening with prestigious banks like StanC! (This is my salary account!!!)
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Standard chartered bank affiliated to world remittance corporate headquarters

 Patricia Sales on Sep 26, 2016
I have sent this amount to standard
$6400.00
$2350, 00

$8750.00 total i sent (In amount in 14-15 and more in 2016) in the end as all i sent to.

Tandard chartered affiliated to world bank
11:56 am (3 hours ago)

To me
Standard chartered bank
Affiliated to world
Remittance department
Corporate headquarters
Phone=+234-8110682202
Telex transfer section

Attention: mrs. Patricia jane sales.

Madam i write to let you know that since you have failed with the mandate...
Complaint comments  Read comments [1]Complaint category Other

Standard Chartered Bank — Pending refund after loan closure

 sgamidi007 on Sep 1, 2016
I have closed the PL (Personal loan) no: 49066218 in 2013 and there is pending refund amount after the loan repayment.

I have not received the refund till now and i keep following up with the bank but still no refund.

It's more than 2 years that the loan is closed and the standard chartered bank fails to refund the pending amount.

I would like to raise a complaint against standard chartered bank for refund along with interest till now for not refunding the amount in time....
Complaint comments  Read comments Complaint category Loans

Standard Chartered Bank — Fake Loan offer to Make Exide Life Insurance

 narayan1974 on Aug 25, 2016
I got a call from Delhi number 011-39636300 claiming to be calling from Standard Chartered Bank and offered me Overdraft Facility, As I was a customer of SCB I believed them immediately without having any doubt.

This person by name Sharma told me to give my PAN number to cross check I credit status which I did. After a while a lady by name Ankita Sharma called from the same landline number and told me that I am eligible for the overdraft facility and asked me to give insurance policy number for security of the loan.

I told her that I do not have insurance policy, She...
Complaint comments  Read comments Complaint category Loans

Standard Chartered Bank — Imps transfer through standard chartered bank a/c no -22310681495to sbi a/c -11184101166

 Debjyoti Chanda on Aug 22, 2016
I made transfer as per subject matter on 18/08/2016 but till now that amount neither debited from my standard chartered a/c and not credited to the payees a/c.
I want to cancel that transaction but after rigorous follow-up with bank no body has taken action except several times phone call without solution.
This matter i informed up to country head level of that bank but after five days from that no action has been initiated from their side.
Now situation is i am in middle way, where as payee wants money urgently for medical emergency.
Request your intervention and cancelled...
Complaint comments  Read comments Complaint category Banks

Standard Chartered Bank — Cancellation of Application Reference No: MCSIRHN7U563 for Credit Card.

 Janubhas on Aug 4, 2016
The Manager
Credit Card Dept.

SUB: Cancellation of Application Reference No: MCSIRHN7U563 for desired Credit Card

RESPECTED SIR,
I am wrongly applied for Super Value Titanium Credit Card bearing reference number: MCSIRHN7U563 in stead of Landmark Rewards Platinum. However I applied through another transaction for Landmark Rewards Platinum with reference number: MCI9CFEQ1Y81. So, I request to cancel first applied reference number: MCSIRHN7U563 for Super Value Titanium Credit Card and proceed to process 2nd applied reference number: MCI9CFEQ1Y81 for...
Complaint comments  Read comments [2]Complaint category Credit Cards

Standard Chartered — Untold and fake charges

 dip121 on Jul 31, 2016
Hi
I am writting this due to some of the fake and untold charges has been mentioned in my monthly statement of standard chartered credit card account actually i am using the credit card of standard chartered manhattan card number is 4541982335183890 but the statement those i got this month 24th july 2016 there is some of the b2b over limit charges and b2b service tax and some the additional service tax like a2 service tax which all total rs 1000. I will never pay this fake and extra amount which they never told me. So it's a request pleaae do the needful for me.
Regards
Dipesh...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Personal loan emi is not deducted

 mvmkandan123 on Jul 5, 2016
I have taken Personal Loan from Standard chartered bank on Jun 2015 for 300000 and duration for 1 year. I gave ECS option to deduct EMI from account. First month EMI was successfully debited and after crossed the EMI date, my 2nd EMI is not debited from my account. I called the customer care and they have confirmed that the amount is credited in Standard charted loan account and they provided email confirmation. And they said, The amount will be debited automatically on next month. So I waited for next month. The next month also the same problem arises. Again I called the customer care and they...
Complaint comments  Read comments [1]Complaint category Banks

Standard Chartered Bank — Standard chartered bank credit cards application rejected with out of any reason.

 rjur1211 on Jul 4, 2016
Please note that i applied for standard chartered Credit Card and got Reference No : #CC1IR32L3E.
Today got checked in standard chartered Link showing track your card application. Found the reason as follows.

Application Reference Number
#CC1IR32L3E
Status
We're unable to offer you a card at this point of time.
Thank you for your interest in a Standard Chartered Bank credit card.

who called us for Credit Card and we never gone to standard chartered for the same. Executive called and we given all papers and verification also done...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Payment application release letter.

 Reddy Kona on Jun 29, 2016
I got the following letter from the mail id simonanderso@outlook.com after some convergation with another mailer msdamgad@hotmail.com who told her name as samantha lawrence bishop. The letter is as follows,


Standard chartered bank

1 basing hall avenue, london ec2v 5dd, united kingdom

International transfer department

Office email: s-chartered@accountant.com

Dominic rowland

Payment director

+448458604715

Sir,


Transfer of project inheritance fund
Complaint comments  Read comments [2]Complaint category Banks

Standard Chartered Bank — Demand draft not received

 soumikp on Jun 18, 2016
Dear team, i had obtained a demand draft (Dd no: xxxxxx) from your bank (Standard charted for rs. 20000/. Due to some unavoidable circumstances, this dd is lost. Hence i requested you to issue a duplicate dd and send it to me to my registered address. Then i made a call to the customer care so many times whether the draft was sent back to me or not. They told me that it was dispatched back to the address given by me but till now i didn't got the dd, its almost 3 months gone i called to ur customer care several times but no result.
I trust this is not the way that sc company wishes to conduct...
Complaint comments  Read comments Complaint category Loans

Standard Chartered Bank — Personal loan with standard chartered bank

 prakom on Jun 14, 2016
To,
Consumer court

Subject: regarding personal loan with standard chartered bank on april 15, 2016.

Sir,

My name is om prakash. I applied for a personal loan to standard chartered bank on april 15, 2016. Sc bank staff collected all the required documents needed for personal loan and also done the verification later on.

Later on, they sanctioned a loan amount of around rs 2.7 lacks. They collected all the required poc documents and taken my signature on loan agreement papers. I asked a copy of agreement paper but they said it will...
Complaint comments  Read comments [3]Complaint category Loans

Standard Chartered Bank — Loan applicants beware: refusing to hand over property paperwork over unexplained charges

 NaveenPurushothaman on Jun 13, 2016
Be careful before you take a loan with standard chartered. I had taken a small property loan (5 year tenure) from standard chartered (Mg road bangalore branch) in 2004. Since i got a job that paid much better in 2015 i paid the remaining balance in 2015. At that time i was told that i should stop by after the loan tenure to pick up my land papers. I was out of the country for a while, so i didn't collect the paperwork until now. So i went to the bank branch a couple of months ago. I was asked to bring some identification papers which i did a few weeks later. Then they told me i had a pending balance...
Complaint comments  Read comments [1]Complaint category Loans

Standard Chartered Bank — Pathetic bank services for disputed transaction

 Nimisha Gupta on Jun 13, 2016
I was using a standard charterd bank credit card no. 4541 9823 3408 0030, in nov 26, 2012 there was a disputed transaction for rs. 14569.00 with above credit card for which i had submitted the dispute declaration form many times with bank. I had continued using the card for some time and cleared all the dues except the disputed one for which bank were keep on assuring me to resolved but matter is not yet resolved.

Form last few months mr. Mohit (Collection department), is calling me every day from 011-48178424 and 011-45100636 on my mobile, my work place and my colleagues, using...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Untold and fake charges

 dip121 on Jun 11, 2016
Dear sir/mam
This side dipesh from delhi actually i am using your credit card of standard chartered bank for last few months and the statement generation date is 24 of every month but the issue that in my april statement some the charges were added it's b2b over limit charges of rs 572 twice on 24 and 25 of april 2016 which they never told to me at the time of registration so please waive off my charges and give me my money back in my account and my card number is 4541982335183890 and my mail id is dipeshjaiswal002@gmail.com...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Customer care not helpful in resolving issue

 Prasadvempalli on May 31, 2016
My mail id:vempalliprasad@gmail.com; registered
Mobile no.9989911880

My card is lost more than 6 months ago.i have been calling customer care to make payment of small outstanding amount of Rs.400/-.Customer care is not informing me of Credit card no.without which i can not make payment.

I dont know what is the way out?

Pl.help.

Thanks

V.K.Prasada Rao...
Complaint comments  Read comments Complaint category Credit Cards

Standard Chartered Bank — Credit card overdue amount rs. 13947

 dinesh_goyal on May 31, 2016
My Cibil report is showing a credit card overdue of Rs. 13, 947/- which is belongs to Standard Chartered Bank Credit Card for the year 2012.
I had paid due payment through cheque in year 2012 but cheque was not presented in my bank account till 15 days from the date of issued. So I had make the payment online through netbanking and issued cheque was stoped for payment. Later on Standard Chartered Bank presented the aforesaid cheque in my Bank a/c and levied cheque return charges along with interest & other incidental charges.
These charges are not paid on protest, as I had already...
Complaint comments  Read comments Complaint category Credit Cards

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