Claimed

Standard Chartered Bank Complaints & Reviews

2.4
Last updated Mar 20, 2024
Complaints 1721
Resolved
777
Unresolved
944
Quick Links
Statistics
Share
Contacts

File a complaint to Standard Chartered Bank

Having problems with Standard Chartered Bank?

File a complaint and get it resolved by Standard Chartered Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Standard Chartered Bank
Customer Service Contacts

Standard Chartered Bank Phone Numbers

Toll free
1800 345 1000
100
51
1800 345 5000
32
29
Phone
+91 11 6601 4444
35
39
+91 11 3660 1444
8
10
+91 11 3394 0444
8
10

View more phone numbers

Standard Chartered Bank Website

Standard Chartered Bank Head Office Address

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India
600001

Standard Chartered Bank reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
msood21
Jul 23, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
Report
Copy

Declared benefits not given on Digismart Credit Card

DIGISMART coupon is not working on Yatra and Blinkit apps with Digismart Credit Card. It was not working on the Zomato app earlier. After repeated complaints on Twitter and escalating the complaints to the Services head, the DIGISMART coupon started working on the Zomato app. However, for the last two weeks, there has been no reply to my email for DIGISMART coupon not working for Yatra and Blinkit apps. I feel if I will try this coupon on...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
N
NISHA KAUSHAL
Jul 11, 2023
Aug 16, 2023
This thread was updated on Aug 16, 2023
Report
Copy

Credit Card NOC not issued in 2 years and Credit Report wrong status updated

Address:Delhi

I have paid my all overdue amount of credit card in August 2021 to Standard Chartered credit card. I was told that i will get NOC in 1 month by but till date I have not recieved any NOC yet. I have visited Standard Chartered Bank Delhi branch and following up on customer care but no response from Standard Chartered Bank. Apart from that, Standard Chartered Bank has given status of my credit card as suit filled, settlement in my Credit reports....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kavyashree.H.M
Jul 10, 2023
Jul 20, 2023
This thread was updated on Jul 20, 2023
Report
Copy

Credit car loan amount

A credit card loan amount of Rs.2, 90, 000/- and 1, 10, 000/- has been charged in my credit card. This loan amount was not borrowed by me. As i also have a saving account in the same back, the bank is also showing the saving account statement as the loan amount has been credited to my account. According to bank this loan was borrowed in the month of September 2019 and the statement says it has been converted to 60 months EMI amount. But,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avbala7
Jul 7, 2023
Jul 8, 2023
This thread was updated on Jul 8, 2023
Report
Copy

Frequent Calls from Customer Care even after registering Do Not Disturb

Hi, I have been getting 3 to 4 calls every week from Standard Charted Bank customer care to provide information about their products. I have registered for Do not distrub service multiple times with the Bank but still I am getting calls again and again....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Phaneema
from Bengaluru, Karnataka
Jun 14, 2023
Jul 1, 2023
This thread was updated on Jul 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never choose SCB

They are charging TRFD of 921.63 rupees even after I cleared all the dues. I asked them to close my CREDit card and they said me to clear all dues.i cleared everything still they are showing this TRFD amount.first thing I didn't ask for EMI conversion but they started charging me monthly 927 rupees for EMI conversion.they didn't notify and auto debiting this amount from my account every month. When I raised a dispute through mail...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
S
from Sandila, Uttar Pradesh
Jun 12, 2023
Jul 1, 2023
This thread was updated on Jul 1, 2023
Report
Copy

Extra charge for credit card (4940-7776-7027-4354)

Standard charted bank ordered a credit card (card no. [protected]) to me that I never received neither I make any transaction with it. They issued something virtually. continue sending us bill.
I call the customer care and ask for cancell the card but still getting bills via mail.

Name : sushil kumar tripathi
Card details :
STANCHART EASEMYTRIP COBRAND-P
[protected] 2, 306.28 2,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
saprajatin
from Gurugram, Haryana
Jun 1, 2023
Jun 10, 2023
This thread was updated on Jun 10, 2023
Report
Copy

Home Loan Foreclosure request - Not providing PTQ letter

I have placed a request the foreclosure of my home loan account on 28-Apr-2023 and as per the guidelines provided by the SCB customer care service the total time period is 18 working days. Still they have not provided the letter and also they are not responding to any mails. I have spoken to them over phone multiple times and none of them is giving a confirmation by when they will be able to provide the letter. Even they are not disclosing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pasamy
from Bengaluru, Karnataka
May 26, 2023
Jun 10, 2023
This thread was updated on Jun 10, 2023
Report
Copy

Sub.: Reg. Request for NOC for Personal Loan account No. 46837086 and CIBIL updation

Ref.: Settlement of accounts dated 29/12/2011

Dear Sir,

As per the above reference of settlement of accounts of my personal loan no. 46837086 was paid by cheque no. 352403 dated 30/12/2011 for an amount of Rs. 7500/-

After this payment, I did not get No Dues Certificate from Bank and CIBIL records are also not updated.

Recently, i have paid Rs. 3720/- on 2nd May 2023 as directed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sai Charan 93
from Hyderabad, Telangana
May 26, 2023
Jun 10, 2023
This thread was updated on Jun 10, 2023
Report
Copy

Amount Debited by SC

Hi,
I have been taking loans from friends and family to buy a new bike. You people debiting the amount of Rs 1178.82 in the name of "DP CHG TILL APR[protected] INCS.TAX" in my account number #[protected]. I don't even receive a debit message for that.

Can anyone explain why it was done without any notice?

I want my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
May 25, 2023
Jun 10, 2023
This thread was updated on Jun 10, 2023
Report
Copy

Delay in providing correct pre-term foreclosure quotation

I took a personal loan from the bank in January 2023 clearly stating that I want to foreclose my loan at the earliest, the bank suggested that If I continue the same for 3 months, the bank will waive off foreclosure charges, and I did continue the same. Later when I tried foreclosing, Bank said that after 6 months they can foreclose the loan with 3% including GST foreclosure charges. I continued the loan for 6 months, paying EMI diligently....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shweta Magoo
May 19, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Interest charges

You guys have levied an unnecessary interest charges on my card. I always make total amount due and that too before due date. Last month I didn’t received the statement just received an sms stating unable to deliver statement. Didn’t even received the sms alert for due amount. I made the payment of 23000 instead of 23400. Because ofRs.400 you have levied charges of around 2000+GST. Please reverse these charges otherwise I would have to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DileepLade
from Visakhapatnam, Andhra Pradesh
May 16, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Lot of Spam Calls from Standard Chartered Bank offering personal loan

Dear Sir

I'm receiving a lot of spam calls from Standard Chartered Bank call center for credit cards and loan. This is despite me putting myself on the DND and DNC list several times. It is a very frustrating experience and I believe as a consumer I have a right to complain on this matter. Request you to guide me further to consumer courts/other forums so that Standard Chartered can be penalized financially.

Regardsbr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:1 Basing hall Avenue, London EC2V 5DD, United Kingdom

Dear Friend,

I am happy to know you, but God knows you better and he knows why he has directed me to you at this point in time so do not be afraid. I saw your contact number at India Networking Data base. I am writing this mail to you with heavy sorrow in my heart, my name is Mrs. Samantha Lawrence Bishop.

And am contacting you because I don’t have any other option than to tell you as I was touched to open...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S Vernkata Krishna Kumar
Apr 18, 2023
May 12, 2023
This thread was updated on May 12, 2023
Report
Copy

Selling a non existent book debt to Shaha Finlease Pvt Ltd and creating a black mark in CIBIL

These financial institutions are in a collusive course to illegally make huge profit by misusing the provisions of Tax Laws and the consequent RBI circulars issued from time to time by magnifying nonexistent book debts and writing-off such debts causing huge loss to the exchequer....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pavithra sinchu
from Bengaluru, Karnataka
Apr 15, 2023
May 12, 2023
This thread was updated on May 12, 2023
Report
Copy

Standard Chartered Bank | Credit Card Is Not Been Closed and They Charging Me Extra Money Every Month

Address:#159/5, Shivashankar Building, Sankalpa Krupa, 4th Floor, 8th cross street, Opposite to Bangalore Bazaar, Bellandur, Bangalore - 560103, Karnataka.

Hi,

I have requested Standard Chartered Bank to close my Credit Card 4months ago, but till now they have not closed my credit card and they charging extra money every month without my knowledge.

I have called SC, customer care service many times but they are not supporting with information and disconnecting the call with giving any information.

I have made complete payment my CC but i do not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
YammiYaara
from Bengaluru, Karnataka
Apr 13, 2023
May 12, 2023
This thread was updated on May 12, 2023
Report
Copy

Credit Card wrong statement

Address:bangalore

Hello All, I have taken a loan of 5 lacs against the standard charted credit card with for two years EMI(24 months) I was paying the emi within due date and already paid 15 installments . Suddenly after paying the 15th emi on 11 march one more bill got generated where they are asking to pay me 227, 473.96 before the bill date. i have send them mails many times to get it clarified but they were not able to provide me any clarification why...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Akashpatel0311
from Mumbai, Maharashtra
Apr 11, 2023
May 12, 2023
This thread was updated on May 12, 2023
Report
Copy

Not Providing my loan Repayment Schedule

SCB ref no. SCH721IM10A[protected]

Amortization schedule Request[protected]

I have a Personal loan ongoing with Standard charted bank I raised a request regarding my loan repayment schedule on the 7th of April 2023 then I call SCB customer care on the 10 April 2023. they promise that they will send the schedule in 1 hour I did not receive it. then I called back again. they promise the same this has been continued...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
8
8446601819
from BHIWANDI, Maharashtra
Apr 3, 2023
Jul 3, 2023
This thread was updated on Jul 3, 2023
Report
Copy

Need to close credit cards.

Address:MARKANDEYA KODMAM
Website:Credit card

Dear Sir/ Madam,

I would like to inform you that,
I have paid all my credit card bills, now need to close my credit card accounts.
Submitting Account Details: -
SC Digit Smart Card no: - [protected]
SC Landmark Card no: - [protected]
SC Super value Card No: - [protected]

Please close all my account of Credit cards....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
TOP10
Apr 1, 2023
May 12, 2023
This thread was updated on May 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Messages from bank on settled credit card

Hi,

I this is jagadeesh, i used to be a customer of SCB. I went to abroad for job purpose so I didn't close my credit card and didn't use it for more than a year (may be that was my mistake) and they have used my credit card in India. I didn't get a chance to block it since I didn't get any OTP for transaction and they have started calling me, my HQ, disturbed all the departments (accounts, HR, operations, etc...). One day...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
C
chandra2312
Mar 29, 2023
Apr 11, 2023
This thread was updated on Apr 11, 2023
Report
Copy

Robot call for credit card

I have no relation with standard chartered bank, i am getting regularly robot call for credit card even in night.

please remove my number from your data base...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy