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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 48

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S
Sitakanta Acharya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical annual fee charges

Dear Madam /Sir, Couple of years back Standard chartered bank sales department called me and offered a PLATINUM REWARD credit card with free joining fee and free annual fee (charges) as my salary was more that 65,000.00 rupees per month as per their criteria. I reconfirmed the same couple of times and then gave my documents for the subscription of their credit card. But after taking my documents they gave me with a TITANIUM CARD with...
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bijayakumar1983
from Cuttack, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hidden Annual Charges - I could not make any payment

Address:Gurgaon, Haryana

Dear Sir/Madam, With reference to the Standard Chartered Credit Card No. [protected]. I want to bring the following to your kind notice:-With reference your current months Credit card statement.....I was wonder when I have checked my statement details. however, annual fees added INR 2999.00 with Over limit charges. As I am very much disappointed with SC bank as their have some Sales/ Marketing Executives who were makes the...
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A
akgc2
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Delivered without Intimation. Annual Fee Charged. Card is not Cancelled

It has been more than 2 weeks since I placed the request for the cancellation of Credit Card which was dispatched to me without intimating me and then placing the annual fee of 999/- and Service Tax on that amount. I called customer care and placed an request to cancel this card and reverse all the cahrges which was accepted with the Service Request No[protected]. Since than I have not received a single call from Bank Officials however...
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A
avirupray
from Pune, Maharashtra
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CREDIT CARD BILL FOR THE MONTH OF AUGUST.

DEAR SIR, I WAS HOLDING A CREDIT CARD OF STANDARD CHARTERED AND AFTER THE INITIAL ONE YEAR I WANTED TO CLOSE THE CARD AS I WAS NOT USING IT. I HAVE REPEATEDLY MAILED THE BANK AT CUSTOMER CARE. PLEASE FIND THE BELOW MAIL FOR DETAILS. I HAVE ASKED FOR DISCONTINUING THE ACCOUNT BUT TO NO ANSWER OF CLARITY. PLEASE LOOK INTO THE MATTER ASAP. Ref : 08/13/132415/SP/CRD Dear Mr. Ray, This is with reference to your e-mail dated...
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kiran123_shah
from Malegaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for new credit card application number 00422000216956

Please provide as Dear Supported Team, I had applied for credit card in standard chartered bank, time I had applied at the same time employee of standard chartered bank (Manjiri) was gave me this application number [protected]. but i cant see online my application status. this is wrong application no. I personally contact customer care and told him please give me status of my card but they cant any help me. Please do the action...
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M
Mohan Nainani
from Mumbai, Maharashtra
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False commitment and rude to the customer

Please provide as much iDear Sir,

My Name is Mohan Nainani, I have a Standard Chartered Credit card. I would like to inform you that the services of standard chartered is pathetic. The customer Care officer are least bother about the customers, As if they are doing a favor by serving the information to the customer. I am using the Standard Chartered credit card from last five years. From past one year i have stop receiving...
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H
hardev15
from Gurgaon, Haryana
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Claiming two times for a single shopping

I have paid my due before time and raised a request to close credit card.

But they do not close the credit card first, on saying again and again they closed the credit card and send me a bill of late fee.

I have paid all the amount before time, so no question of late fee.

Please help me out as they sending me a message on phone for false payment and harassing me....
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N
nupursharma
from Gurgaon, Haryana
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Fraudulent Credit Card Service by Standard Chartered Bank

Hello, Few months back I've got a call from Bajaj Finserv Lending for a credit card service with Standard Chartered Bank. They have issued me Standard Chartered Platinum Credit Card. I have done shopping just once from that credit card and have got a bill wherein unnecessary charges were applied in my bill. So, I've made a minimum due amount before a due date but later on I've deposited the cheque in favor of My Credit...
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P
Praveen Maheshwari
from Mumbai, Maharashtra
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Not having parking for customers/clients

Address:Pune, Maharashtra

Hi Team, I visited to kanyani nagar branch of standard chartered bank, pune. I was mis behaved by guard and as i get info bank even dont have parking for customers. So what they suppose client will come by magic or always by walk..?? Government Should stop these branches which don't have parking for the Customers. Kindly look into it. Regards, Praveen Maheshwari...
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K
Kalya63
from Kolkata, West Bengal
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wrong credit card charges

Address:Kolkata, West Bengal

I am holding a STANDARD CHARTERED MANHATTAN platinum credit card No.: [protected] from 09/11. I have purchased an AC on may-2013 with agreement of amount RS-3333.17 with total 6 installment whereas the entire full payment has been done on 10/06/2013 through VISA power transfer from my axis bank account.

After that transaction I am getting following SMS like
“Hi,the payment for stmt 20/07/13 is due on 12/08/13,Total...
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R
rahuldantkale
from Pune, Maharashtra
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Incorrect Statement no reply from bank

Address:Pune, Maharashtra

A statement was sent on 15th Jul 2013 of 4027 Rs for which I made payment on 18th Jul 2013, Due date of the statement was 5th Aug 2013. Now I received a statement on 15th Aug 2013, which says previous dues not paid, plus late fees plus interest accrued plus current dues. I emailed, lodged a complaint, tried to connect through phone, but no response I got. This had happened second time. They replied that they won''t be able to revert...
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J
jkdtps
from Chennai, Tamil Nadu
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Sales representatives Waste time of People

Hi, I would like to express my displeasure on the functioning of your employees. First of all i get a call from your tele marketer saying that Standard Chartered bank has shortlisted your number for the credit card after checking your CIBIL score which is excellent, we have done complete research on your profile and just need few documents to hand over the card to you. And now when i handover the documents, there is no response from your...
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S
SVSPradeep
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

B2 OVER LIMIT FEE{without informing charged}

Address:Bangalore, Karnataka

Hi Sir,

Regarding Standard Chartered Bank charged additional amount {561.00} without intimation/informing.

Reason: Credit Limit exceeded.

My Concern# with out intimation there charged the amount and how there system is allowed to do transaction more than my credit limit.

My Card number# [protected].

Please do needful to revert back my amount.

My...
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G
Girish Dilip Bothara
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E 3 one year Adv. Card ENHC Pack cancellation

This is regarding the Enhancement pack linked to my credit card [protected]. In the month of May 2013, I had received call for ENHC Card I said not required card but Representative say you take card & when you required to use that time you make payment I receiving card on 5 June 2013 & in 19 June 2013 bills bank debited charges for ENHC card in Minimum amount after that I given complain to Customer Care on 28 June 2013 He...
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P
Parag Vispute
from Bengaluru, Karnataka
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PERSONAL LOAN (#PL9889EERA)

Address:Bangalore, Karnataka

I have recently applied for personal loan with standard chartered bank (10 days ago), with the application no. mentioned above. I applied for the loan and submitted my documents. But after that I have not got any response from the bank yet. I have tried to call them innumerable times, but in vain. I also got a status for my application , which was totally irrelevant. I request the actual status of my application from the bank and also...
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R
rakes18
from Mumbai, Maharashtra
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Card cancellation

Address:Pune, Maharashtra

This is regarding the Enhancement pack linked to my credit card [protected]. In the month of February 2013, I had given my consent for the Enhancement card after SC(Standard Chartered) representative mentioned about all the benefits for the same. I was also communicated that if I cancel the card within 30 days, I shall be refunded the charges levied for this card. But I received the Enhancement pack card after a month of application...
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N
nupursharma
from Gurgaon, Haryana
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Cancellation of Credit Card

I have got the credit card frm standard Chartered linked with Bajaj Finserv lending. Pathetic service they have. Unnecessary charges has been added in my bill. Also whenever I call customer care my cal has never been answered. I hav never got any assistance to even cancel my credit card. I would never recommend this fraud bank to any one for any product....
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V
vitsbmw23
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting calls for credit card and personal loans continuously

Address:Maharashtra

I am getting nearly 10 calls from the banks like Citibank,ICICI bank,Standard Chartered Bank for Credit card and Personal loan DAILY.
Whenever i am busy with some work that time these calls makes my work to delay and also disturbing.
This so frustrating that i don't want any calls from these Banks anymore.
My contact number on which these calls are made is: [protected].

Please Activate DO NOT DISTURB...
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M
mayank2121
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Billing Done

Address:Uttar Pradesh

Dear Bank,

Let me be very sorry for Using the unparliamentarily Language if any. As bank officials are doing the same from past long with me over calls.
Even there is never a proper reply from Bank Officials over my case for last more than 4 years.

TO Provide the Brief of my case
1. It started well back in 2007 where in i took a loan of Amount Rs 210000/- (2 lakh 10 thousand only) and a loan amount...
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Address:Uttar Pradesh

Hi All,

This is just to aware you people against the Fraudulent Bank I.e. STANDARD CHARTERED.

Which does a fraud with each and every credit card customers of the Bank. if Complaint against them they threaten to do some useless crap like - Kidnapping the credit card holder, threatening of his life and be aware of the consequences to face by bank Bouncers.

Few things to mention,

I...
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