Standard Chartered Bank Complaints & Reviews

Standard Chaterted Bank had debited my card Rs. 4000/- + taxes in March 2013 . when alert came, i had contacted to know why the debit since i had not used the card . i was informed that it was some advantage scheme. i had lodged complaint immediately as i was debited same amount during last year which without my knowledge, i paid and not utilised. however,unfortunately SCB sent the vouchers to my address which i had returned spending Rs.60/-...

My Name is Saurabh Purwar. Credit Card was issued to me by Standard Chartered Bank in Sep 12. I was told by representative of the bank Ms. XX from Delhi Office that I will get the 5% cash back discount on my Any Bill & also waive off all last bill already dedicated max transaction of 500 Rs. However, when I received my monthly statement I was surprised to see that no cash back was given on my bill. After that I have called to customer...

dr sir my complaint is that my cibil data is destroyed by satandard charted bank and levied me unnecessary intrest and late payment charges on illegal amount levied by friend finder .com without my consent also i have paid the amount still standard charted have not cleared my cibil data and not given me no dues certificate plz take necessary action...

Mr Jagdish Prasad, a higher & reputed authority of Indian Railways had been alloted a credit card vide no. [protected] date of opening 09.02.2005 with high limit of Rs. 68000/- When took the CIBIL Report for some financial assistance from PNB, it was revealed that an outstanding balance of Rs. 29881/- payable to him for some last payment made on 12.10.2006 and said amount has been written off by your bank. It is shocking as well as...

Dear Sir/Ma'am,

With due respect I would like to narrate a case of cheating / misselling by Standard Chartered Credit Card Sales Executive. I have already raised a complaint to standard chartered customer support regarding but they people dont seem to have any interest in resolving my complaint.

The details of the complaint submitted to Standard chartered is as follows: complaint Ref No: 07/13/126747br...

Hi

This is with regards to my Credit card # [protected] which i am holding with stanc with bare minimum limit of 8000. last month i made minimum amount due payment of Rs. 500 which was credited on 14th of july 2013. on that they have levied late fees of 600 + stax for 1 day delay and overlimit charges twice of 500 each + stax + interest chgs of around 360. I asked them to waive off charges and i'll make the balance...

Have opened Standard Charted bank account as salary account on June 2010. Also recieved a platinum credit card after a month. I was a regularly paying credit card bills without defaulting any month. One day a female executive called from the bank and told about an offer. The offer includes discount coupons of many restaurants/places and can be activated with a one time payment. I agreed as it was a one time payment and received the card and...

Standard Chartered Bank - Disputed transaction settlement:

Be aware before using Standard Chartered Credit Card! They are not at all efficient in resolving unfortunate complaints. They will play Ball Game with you causing frustration. It tool seven month of frustration with bank.. Consutomer care worst ever.


SCB Card Services,

After Six month of harassment at end, They said they cant process...

Standard Chartered.svg
Standard Chartered Bank Plc.
Registered Head Office:
1 Aldermanbury Square, London, EC2V 7SB, UK.
Authorized and Regulated by the Financial
Services Authority Number: 114276.
Opening Hours: 8:00 AM - 5:00 PM
Mondays-Fridays
Saturday: 10:00 AM - 2:00 PM
Our Ref#: SCB/ZC18
Your Ref #: SCB//UKNL/A4-X7/01

Date: 20th July, 2013
br...

Hi, I got a call from Standard Charter phone number [protected] at 10:56 AM, 19 July 2013. Representative insisted me to take a free card but when I refused to take it, he told me that card is already issued to you and it will charge you Rs 5000 annually and dropped off. I tried calling back to same number many time but he didn't replied. I also launched a online complain to bank, but didn't got any reference number against my complain....

Hi Team,

My name is Manickkavel Chinnadurai. I am holding a an aasan account with Standardchartered Bank. About 5days account suddenly in my online account I was not able to see my account details but can see my loan account details.

I immediately called Customer Care of StandardChartered Bank, They said to try next day morning, As they suggested I checked the next day morning it did not work. Then again i contacted...

Hi,
I am holding a Manhattan Credit Card and I have been fraudulent billing (wrong service and interest fees) issues multiple times. What makes the matter worse is the lethargic customer care service who respond to emails after months (and that too not always). The IVR (telephonic service) is even worse. First of all, it's not toll free, at least for my region (Bangalore). Also, the phone line keeps getting disconnected multiple...

I purchased a Samsung SIII smart phone from bajaj electronics on 20 April 2013. I purchased with offer of 15% cashback using standard chartered credit card. I converted it to EMI. Its been around 3 months, I have not yet received 15% cash back. I have been emailing these guys since 2 months. This bank is bluffing customers. I am irritated with their behaviour. The complaint number that is registered with the customer care of standard chartered...

Dear Sir/Madam,

I was applied personal loan on SCB bank Rajaji Salai last week (i have my savings account and owe credit-card on SCB). After submitting documents for address proof, i have received cibil confirmation call and house verification. On 12th July 2013 i have got a call confirmation for the loan 2.93 lacks and they want me to provide 5 cheque leaves and one pan card Xerox and the guy spoken with me says once the...

I am using Standard Chartered Bank SUPER VALUE TITANIUM card. They had not mentioned about process to close the card anywhere either on there site or in the documents sent with the card.

So I had asked for process to close the CREDIT CARD 5 times through email to customer care. In my emails I had clearly mentioned that I do not want to close the card now, I just want to know the process to close the card.

instead...

I hold the Manhattan credit card .[protected] from almost 5 to 6 years and has been paying all my bill on time most of the time.

Few month back i got a call to convert my Credit balance into EMI and after few inquiries i agreed to convert ~Rs.48k amount into EMI for 12 month with total one time interest of ~Rs.3.5k.

At the time of converting i specifically asked about the credit limit and i was confirmed...

I had received many calls from your bank side on daily basis regarding for credit card on the behalf of my hdfc credit card, Finally on 14/04/13 i ready to apply for credit card, On 14/04/13 I received a call from your bank side from no.[protected], Executive name:- Kalpna,And on 19/04/13 i received a reference no. GFJ6333BNP01. But i did not received any information yet. On 30/04/13 I called to your agent kalpna to confirmed the status,...

Sir
1. I am a holder of Standard charterd credit card No [protected].
2. around 15 th Jan 13 ,i took an inerest free loan of Rs 62000 for 3 months , processing fee Rs 1240.
3. By Apr 8 th , i have already repaid Rs 63800 against above loan on the above card.
4. The bank is constantly harrasing me by demding additional amount against card No [protected]...

Std Chart Bank after permitting to OVER DRAW the credit limit, imposes a OVER DRAW FEES of min Rs. 500/- on the credit card holders. Other Banks have a mechanism to inform the credit card holders, when they are close to the sanctioned limit.

SCB permits to over draw and then impose a penalty on the gulliable customers, which nothing but LOOTING the customers. When the availed limit is close to the sanctioned limit and in...

Hi, This is a complaint against Standard Chartered Manhattan Platinum card. My card was blocked due to an internal mismatch of book records within Standard Chartered (which I was notifying them for 6-7 months). When I asked to remove the block access, they asked me to pay a nominal 38 paise (yes, you heard it right) to settle the accounts. I paid the amount and waited for the unblock. Then, I was told that I need to send an application for...