Standard Chartered Bank Complaints & Reviews

Dear ,
I am having credit card from standard chartered credit card from June'12 onwards ..Initially i used this card for Petrol filling and monthly bill was very small and paid every month and regularly got bills at home ..In Nov i used credit card to purchase laptop for 25 k and converted it to EMI ..
After that i didn't got any bills at home ..Due date for every month is 26 th and i will pay on 2 nd of every month...

Let me warn all user who are using or planning to get Standard Chartered Credit Card, that my credit card was compromised on 30th March, 2013. There were multiple international transaction that happened on my card, of which one transaction of Rs 59, 000/- went through. Though the transaction was reversed by merchant but bank has charged mark up fee of Rs. 2606/- on my credit card for which I am still fighting with the Bank for reversal. Guys,...

Hi,

This is Gopi Krishna Bandi, I had a Barclays personal loan with the loan account number: LC[protected]. This is migrated to Standard charted bank from Barclays. and Standard Charted bank loan account number is 49493485.
I had already closed this loan last month but still EMI of amount Rs. 14659 is deducted as ECS from my ING Vysya account.
This should not be done.

I didn't received...

Hello,


SCB Bank has provided some information to CIBIL for my Account, When I am asking the bank for the details of Card number, So far i know I do not have any such card and outstanding from SCB Bank. I had one credit card which is appearing with another account number and I am okay with that, Company is also able to provide data for second account. However, when I contacted SCB bank to know more about the outstanding...

Be aware before using Standard Chartered Credit Card! They are not at all efficient in resolving unfortunate complaints. They will play Ball Game with you causing frustration.


SCB Card Services,

I deeply regret to inform that apart from being regular follow-ups and in spite of submitting Dispute Declaration Form several times wiz Physical Copy, Scanned Copy, FAX the disputed transaction has not yet been...

Standard Chartered is the Worst bank I have ever dealt with. Service is very bad. No, response & fake commitments are the policies of this bank.

I had applied for Manhattan credit card by seeing the credit limit & other terms and conditions, I feel cheated.
I ve been given a credit limit of only Rs. 27000 whereas I was told 3 lacs to 7 lacs. I was told that it is lifetime free card but there are charges of 999...

Hi,

I have been using SC CC for last 3 years. Last month after receiving the annual statement I received an email saying your billing cycle has been changed and we will intimate you for your new cycle soon. Due to this I didn’t made any payment as Standard chartered bank will inform for the new billing cycle. Also I didn’t receive any intimation for my bill due on 15th May. I have activated SMS alert and email for the same....

Standard Chartered credit card company has been over billing me for past 6 months after a fraud transaction on my credit card. I had blocked the card within 30 mins of the fraud transaction and was issued a new credit card thereafter. Standard chartered is completely aware of this and has promised to resolve after a dispute form is raised and remove from my billing. I have sent them the dispute form in January 2013 and followed up thereafter....

Dear Sir,

This is to request you to intervene in the captioned matter. The gist of dispute is as under and the related mails to Stan Chat Bank Customer Service is attached for your perusal:
1 I had 2 credit cards bearing no. [protected] & [protected] of SC bank with 2242 reward point to my credit at the end of Jan '13 as per screen print attached.
2 I reported loss/misplacement of card no [protected]...

I have queries regarding the amount of payment due on my registered stan charted credit card.What type of services they are providing to customers? I totally got frustrated.From morning I called toll free number for more than 20 times but there is no option to contact stan chart customer care executives.What I am suppose to do.If here is any query regarding loan executives are picking the call at the movement after pressing the option then...

I had been using SBC credit card since past 2010. I use it for my day to day purchasing. I was very regular in payment. I paid well before due date.
In between I had availed SBC loan on card for my personal need. EMI started. I used to made payment well before due date. Payment includes both purchaser as well as EMI. I used make single payment. There was no separate payment for purchase and EMI. But after few months later I have noticed...

I WAS ISSUED A STANDARD CHARTERED BANK CREDIT CARD IN COLLABORATION WITH BAJAJ FINSERV SOME 6 MONTHS BACK. IT SHOULD KINDLY BE NOTED THAT IT WASN'T AN INITIATIVE TAKEN ON MY PART BUT ONLY AFTER REPETITIVE CALLS AND PERSUASIONS I AGREED TO HAVE THIS CREDIT CARD (NO: [protected]).
AT THE TIME OF ISSUING IT I WAS ASSURED OF FAIR DEALINGS AND TRANSPARENCY , BUT TO MY DISMAY IT HAS TURNED OUT TO BE FULL OF CHEATING AND HIDDEN...

I have two cards withe Standard Chartered, one Platinum and one Titanium Credit Card withe all dues cleared on time so far for start

I would like to lodge an complaint against thee A4 Interest Amount charged on my titanium credit card on current month statement.

*** The A4 Interest can only be charged on thee outstanding amount if I have had any outstanding amount due from thee last outstanding amount after...

I have been charged for some late fees and some additional charges( which i dont know what it for and not getiing any explanation from bank on it) on my credit card but it shoud not be done as I explained many times to the the Standrad chartered bank but not getting any concrete reply from their end. It was problem from bank end as when i was trying to pay the amount before due date then website is crashing and after that I came to overseas...

i was charged B2OVER LIMIT FEE twice in the same billing period before the due date on 26/4/13 & 14/5/13. although i am not complaining about the first charge but twice in the same bill period before payment due date is not correct. when i asked about the same i got no replies regarding the second charge.

From
paras sheth
[protected]@hotmail.com...

I will write the same mail which i have written to standard chartered bank..

Hi all,

This is to inform you that I Ambrish Bhola is one of your credit card customer. My card number is [protected] (Manhattan Platinum Card). I have been using credit cards from few years now but I haven’t face any problem uptil yet. But this time with your bank I am very upset.

The issue is previously my card...

On 02/02/2013, I purchased an iPhone 4S from Network, City Centre Mall(New Town), Kolkata with my standard chartered credit card.
The cost of the Mobile was Rs. 37,200 and I was charged with Rs. 40,108 as I purchased it in 12 EMI option and the processing charge was included in the amount Rs. 40,108. But the amount was never converted as EMI and the total amount felt due from my Card.

First I called the bank and I was...

Hi,

This to inform that i am a standard charted credit card user.I always paid the amount according to the statements.But banks provides some promotional offers on card and harass to customers by making lots of phone calls to enjoy the service.Through this they are adding lots of hidden charges in the statement and force the customer to pay the amount.There is no such branch to clear out queries.I have suffered a lot due...

I am facing problem in with Standard charted credit card for wrong charges charged by them in last 4 months statement. I have sent 3 mail to company for reversal but they have not done any action against. In this month also they have charged 2000 Rs. for limit exceed charges. I have not been informed regarding the same.

At the time of taking the credit card they have giving confirmation that no annual fees will be charged due...

The bank have linked my Credit card to my SB A/C without any information nor i have raised any request. Now they have given debit of Rs. 28000+ and ALL THE MONEY DEPOSITED IN MY SCB ACCOUNT BEING DEBITED TOWARDS MY CREDIT CARD PAYMENT. Upon speaking with the SCB phone banking officer, they claim to be that this is common process and would not need customer confirmation to link the Credit Card with the SB account since both are in same bank....