Standard Chartered Bank — Cheating for credit card

Address:Ahmedabad, Gujarat

My card details are Platinum Rewards - Card number ***********8731 Two day back i have fill petrol of RS 400 using my said card, but amount showing in my card summery is 412.48 RS.Initially card was given me as a reward point card. if i fill petrol of RS 150, 2.5 RS will be reward.But here instead of reward or cash back, bank charge me 12.48 more.it is really fraud by standard charter bank, and i am very dis appointed by this cheating.
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Standard Chartered Bank customer support has been notified about the posted complaint.
Jun 25, 2014
Updated by Azhar Saiyed
Even they told me that, no surchages will be for any fuel transaction
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Dear Azhar Saiyed,

We are here to help you. Please accept our sincere apologies for the inconvenience caused to you. We request you to log your query on our Social E-Ticket system:http://on.sc.com/eTicket, we will generate a reference number using which you can track your query online. We assure you that our customer service representative will contact you shortly to address your concern.

Thanks and Regards,
Standard Chartered

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