[Resolved]  Standard Chartered Bank — stay away from this one

Address:

Ghaziabad, Uttar Pradesh

Hi All,


I Kanika Vyas am
writing on behalf of my Father Mr. Harsh Vyas who is credit Card holder of
Standard Chartered and is a senior citizen. This is a complaint against your
renowned bank credit card division collection agencies.

I am really disappointed rather shocked to hear the way your
collection agents deal with a senior citizen like him. They just do not have
respect that how should one should be speaking to an aged fellow like my
father. His outstanding balance till date is INR 7418.41 however his principle
amount was 4597 in the month of Feb 2014. He is been making payments as minimum
due off and on to the bank as and when is can pay off.

The issue is whenever he gets a call from collection agents;
they speak very rude to him and post which he goes into a mental trauma. The
way these agents speak to a senior citizen is actually embarrassing for a renowned
bank like yours. He has not used the card for more than an year, you can check
the same internally through your data

I would not recommend anybody to use your credit card services
since you guys do not any sense to talk to a senior citizen. He has not been
receiving any statements or any sms informing about due amount for last more
than six months. He is only receiving these threatening calls from your
collection agencies.

He literally does not talk to anybody for hours after talking
your collection agents over phone after a lot of persuasion from everyone at
home he tells that he is received such kind of call where he was asked literally
to go 35 kms from his place to pay INR
1000 minimum due .

He is been tortured a lot by your collection agents that he
has now starting hiding about this cal from his family.

I hereby demand to waive off all the late fee charges and
other bank charges, charged on my father’s card. Provide him with a small
amount which he can pay as a settlement amount to discontinue with the card
services .

Please refer to my conversation with your executive Cal
reference number ::[protected]


Card Holder’s Name:
Mr. Harsh Vyas

Card Number: XXX 0758 XXXX 2049