Standard Chartered Bank — Credit card wrong billing and no response from customer care | |||
I asked the customer care to cancel my credit card and then they asked me to pay whatever is remaining balance and I paid that. After, I received a mail saying that the card will be cancelled with in next 10 days. I haven't checked the status after that. Now after 3 months when I verified, I was charged Rs.5000 and interest on top of that and the credit card is not yet cancelled. I have no clue with out making any transactions how can they even charge me. And the worst part is that the card is not yet cancelled and I am being billed for the interest as well. I am not getting any monthly statements of the credit card to my email. When I write to customer care no one even cares to respond back. My credit card number is [protected]. Please look into this and mail me. My email address is: [protected]@gmail.com Was this information helpful? | |||
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Standard Chartered Bank customer support has been notified about the posted complaint. | |||
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
We regret the inconvenience caused to you. We have raised a query on your behalf and our customer service representative will contact you shortly.Track your query using #CTXAPIAMB0 at this link http://on.sc.com/trackstatus
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Standard Chartered