[Resolved]  Standard Chartered Bank — Damaged CIBIL Score

Address:Faridabad, Haryana

Dear Sir/Madam, I had taken one standard chartered credit card in 2011 & used it till October 2012.I had credit card limit of 20, 000 rupees, in September 2012 I have overused the card that is beyond the limit & same was intimated by standard chartered ban to me in monthly statement & told to pay the total amount immediate. I had the paid more than due amount at that time & called customer care to close the credit card as they were not increasing my credit limit, standard charterd even confirmed me on phone that they have closed the card as i had paid the full amount. But in october 2012 they again issued the monthly statement with over limit card usage fees with intrest which i had refused to pay as my credit was already closed after making due payment, now from october 2012 till date they are issuing me statement to pay around 8000 ruppes but i have refused to pay them & told customer care many times that you have closed my credit card in october 2012 then why i will pay you this amount. No body from bank had contacted me from past 2 months . i need personal loan from home renovation urgently but whn i applied for it ever bank is saying that you have low CIBIL score due to credit card default case, i was totally surprised how a bank can damage CIBIL score for individual for theeir own interest. Now i am planning to take standard charted bank to court if they will not resolve this issue at earliest.
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Aug 13, 2020
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear Customer,

We are here to help you. Please accept our sincere apologies for the inconvenience caused to you. We request you to log your query on our Social E-Ticket system:http://on.sc.com/eTicket, we will generate a reference number using which you can track your query online. We assure you that our customer service representative will contact you shortly to address your concern.

Thanks and Regards,
Standard Chartered
Dear Sir/Madam,

I received a call from Standard chartered customer for settlement of above issue, instead of resolving my issue they are saying pay 5600 Rupees & settle the issue .
Why should I pay if they are not resolving my issue, now they are threatening me that it will effect your financial again.
Request you to treat this matter as urgent & resolve this issue at earliest.

Regards,
Amit Parmar
Mob:+91-[protected]

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