[Resolved]  Standard Chartered Bank — discrepancy in credit card

Address:Chennai, Tamil Nadu

Dear sir, I would like to inform you regrding discrepancy happened in my credit card no :-[protected], standard chartered bank, name-santosh kumar singh. I got SMS in my mobile at Apr- 14, a payment done on through ur credit card of 6000/-, which is not occurred by me. I raised complaint also at very next day 17-apr-14 for this and get auto reply mail, had ref no:- 04/14/056764. After that called to customer complaint dept at standard chartered bank also . Till July had not get any intimation from bank but since august i getting frequent call from standard chartered bank representative for credit card payment . As this amount not used by me then why should i pay for, its mistake of standard chartered bank and their system. After complaint registration also not taking care by standard chartered. I am requesting to resolve this issue as soon possible . should you require any further information regarding this matter, plz let me know. Thanks & regards, santosh singh [protected]@yahoo.com [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear santosh singh,

We are here to help you. We have raised a query on your behalf and our customer service representative will contact you shortly to address your concern. You can track your query on our Social E-ticket system, using your tracking no #CTRK83R2MI at this link http://on.sc.com/trackstatus

Thanks and Regards,
Standard Chartered

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