Standard Chartered Bank — False charges | |||
Dear customer service team CARD NO - [protected] Now this the height of worst customer service experience. Since last one year there hasn't been a single month that I haven't been disappointed with you guys. Every month I found some discrepancy in the credit card statement. Last month also your bill included the late payment fee of Rs 500, however I made the payment before due date(31st Dec'13), Once I mailed you about this error you accepted(check trail mail) and you promise to waive of the amount in next bill cycle, The same is neither waived off nor reflecting in this month statement. This month again you charged me late payment fee of Rs 500, however I have again made the payment before due date(31st Jan'14) even same is reflecting in the statement itself, still I have been charged Rs 500. I don't understand why this Fraudulent and fake practices are done by standard chartered bank. Now this is high time to disconnect relation with you and take some legal action. The way Standard chartered is cheating me is out of my patience and giving me immense mental torcher and harassment. Let me connect with my legal team and see what worst can be done. See you.. Was this information helpful? | |||
 2 Comments | |||
Comments
I have already writen to feedback team. They are saying me to pay the bill and they will waive of next time. Same was commited earlier also but not waived off. There is no more trust on u guys.
You standard chartered people are making people fool and doing unethical trade practices.
I have already break and thrown the card and request every one to not to take card with standard chartered.
You standard chartered people are making people fool and doing unethical trade practices.
I have already break and thrown the card and request every one to not to take card with standard chartered.
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Please accept our sincerest apologies for the inconvenience you have experienced. We request you to send an email to service.[protected]@sc.com providing us with your contact/ account details, so that our official can contact and assist you.
Regards,
Standard Chartered India