[Resolved] Standard Chartered Bank — Harassment from Standard Chartered Bank | |||
I am receiving frequent interval calls from Standard Chartered Bank Call Center. The lady is asking that your husband is taken loan in 2003 and did not paid back. Loan amount is Rs.9000/- and present payment is Rs.300000/-. Asking me to "bring 9000/- principal amount I will adjust and close the loan". My husband had a credit card in 2002 and he has not having any credit balance and he has closed this card within short period before going abroad. At present the lady from the call centre frequently calling to my office number after I block my personal mobile number. She even call up my friends number and ask him to pay the amount. I ask her to go legal or send the document relating to what she is talking about. She do not answer any of my question and always asking give your husband address / telephone in abroad. She is calling my office and asking about the loan payment to my colic whom ever take the phone. My husband and my self, thinking how to solve this problem. We have no any document relating the issue to go for legal. I am facing very difficult situation. The bank person knows my office address but they do not visit me directly. I hope Consumer complaint board will take necessary action on Standard Chartered Bank Mumbai (divisional call center). Thanking You. Sharda Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Sharda,
We are here to help you. Please accept our sincere apologies for the inconvenience caused to you. We request you to log your query on our Social E-Ticket system:http://on.sc.com/eTicket, we will generate a reference number using which you can track your query online. We assure you that our customer service representative will contact you shortly to address your concern.
Thanks and Regards,
Standard Chartered
We are here to help you. Please accept our sincere apologies for the inconvenience caused to you. We request you to log your query on our Social E-Ticket system:http://on.sc.com/eTicket, we will generate a reference number using which you can track your query online. We assure you that our customer service representative will contact you shortly to address your concern.
Thanks and Regards,
Standard Chartered
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Here it is clear that SCB employees and their call centre is harassing their previous customers with different intention.