[Resolved]  Standard Chartered Bank — Illegal payment addition in statement and harassment regarding the same

Address:

Bangalore, Karnataka

There was a illegal transaction with respect to my card and i had raised a complaint with the company and blocked the card. i requested them to block the card in future as i didn't want anyone to misuse the same card again. after my request the illegal amount was reimbursed and waived off. during the blocked period i was also suggested by the company not to use the card until all these illegal transaction related complaints were resolved and i followed the same. after 6 months the company sent me a statement with late payment and interest overdue of extra amount added with my actual spending. i requested company to remove it as i was instructed not to use or transact on the mentioned card. which they didn't agree, i duly paid my expenses which were made by me and requested the company through clear cut mail regarding the same and asked them to remove the unnecessary dues. since then they have been adding interest on top of that and additional expenses and have made my statement to bloat upto 10, 000 INR currently. in spite of multiple mail communications and requests they have been continuously harassing me with phone calls and mails to pay this expense which i haven't incurred. request you to please help with the matter.