[Resolved]  Standard Chartered Bank — Incorrect Charging of Annual Fee

Address:

Bangalore, Karnataka

Dear Sir, I am attaching herewith copies of two statements of my credit card with Standard Chartered Bank (SCB). As can be seen, they have charged an annual fee of Rs. 1000/- in the month of May 2014. Then again after 4 months, they have charged an annual fee of Rs. 3000/- in the month of Sep 2014. After having registered the complaint with SCB, they have got back saying that Rs. 1000/- charged during the month of May 2014 will be reversed. This is unacceptable for me. Since they have charged Rs. 1000/- in the month of May 2014 as annual fee, the same should be valid for a period of one year. So the next annual fee should be due in May 2015. Hence the Annual fee charged in Sep 2014 should be reversed. But the are not agreeing to this. Through this mail, I strongly register my complain against this action taken by SCB and request help and advise in the matter. Thanking you Sitha