Standard Chartered Bank — Non-Receipt of Printed Billing Statement & Unauthorized CC Charges | |||||
1. Standard Chartered Credit Card 2. Card Details: No : Ending in 5564 Name: Ish Goel 3. I have again & again opted for Printed CC statement so that my company can pay the bill in time, because e-mail is not accessible by my company. 4. But, the Bank does not deliver the printed bills, rather charges me exorbitant interest, late fee, finance charges etc. This is highly unacceptable because even after repeated request for printed bills, we do not get them. 5. When we call the Bank's helpline for refund/waiver of late charges, they don't entertain such requests even when it was the Bank's fault. 6. I want refund of all late payment charges, interest charges, service tax, finance charges beginning from date of issue of my credit card along with damages. 7. This is highly unprofessional on part of the bank. Please help. Was this information helpful? | |||||
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Standard Chartered Bank customer support has been notified about the posted complaint. | |||||
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+91 11 3940 4444
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19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
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Standard Chartered Bank