[Resolved]  Standard Chartered Bank — Not receiving NOC for the credit card [protected]​526763 regardless of desparate effort

Dear Subha,

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Thanks and Regards,
Standard Chartered

Thanks! for the response

I have been writing to customer head via email since last 3 weeks but there has not been any satisfactory response till date

every time i call customer care i get a response "Please contact via email to customer head "

This kind of customer support is not acceptable to anyone

Dear Subhadarsan Routray,

Thank you for your feedback. In future, you can track status of your query by clicking here and entering your reference number #CTG3PS6ISM.
We, at Standard Chartered India, strive to provide our customers with best services.


Thank you,
Standard Chartered Bank India

Please have the reference KMM18984350V80506L0KM which was raised 3 weeks back

Last response via email which was over 26th Nov

since then there has been no progress whats so ever

*************************************************

On 26 November 2014 at 11:12, head.service <head.[protected]@sc.com> wrote:


Ref : 11/14/069632/SOM/DIV

Dear Mr. Routray,

This is with reference to your e-mail dated November 26, 2014 .

We understand from your communication that you wish to avail a NOC towards your
card ending with 6763.

In this regard, we have forwarded your request to concerned team and the subject
to necessary approval.

We request you to bear with us in th interim.

Assuring you of our best services always,

Yours sincerely,

On behalf of Standard Chartered Bank

Divya L
From the Office of Head, Customer Service

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Regardless of multiple calls to customer care to release the NOC for the closed credit card i have n't received any satisfactory response & customer care is not answering to the query being raised over the release of NOC .The impression is that while creating the relationship (Credit card) there were multiple calls from SC but while it comes to customer service to release the NOC there has been no responsbility & ownership lying with anyone from the Senior customer service . Can anyone from SC help over this. Thanks! in advance which will motivate me for future association

Regardless calls to customer care to release the NOC for the closed credit card [protected] i have n't received any satisfactory response & customer care is not answering to the query being raised over the release of NOC .The impression is that while creating the relationship (Credit card) there were multiple calls from SC but while it comes to customer service to release the NOC there has been no responsbility & ownership lying with anyone from the Senior customer service . Can anyone from SC help over this .Thanks! in advance which will motivate me for future association