[Resolved]  Standard Chartered Bank — Receiving statements very irregularly.

Address:Ahmedabad, Gujarat

Dear Sir/M'am, I'm Mayank Shah, hold a Standard Chartered Bank Platinum Visa Credit Card, since long. My credit card no. is [protected].Since last few months, i'm getting my credit card statements very irregular, in this situation, it may happen to miss the payment of dues due to my touring, & in this case, i am not liable for penalty so far. To avoid this situation, i request you to send the statement atleast 8 to 10 days before due date. I hope you will understand the situation. Awaiting your prompt action in this regards. Thanking You. Truely yours Mayank Shah
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Aug 14, 2020
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear Mayank,

We are here to help you. Please accept our sincere apologies for the inconvenience caused to you. We request you to log your query on our Social E-Ticket system:http://on.sc.com/eTicket, we will generate a reference number using which you can track your query online. We assure you that our customer service representative will contact you shortly to address your concern.

Thanks and Regards,
Standard Chartered

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