Standard Chartered Bank — Regarding Annual charges fee of credit card

Sagar Parida

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi, At the time of taking the credit card they told me that this card is valid for only one year and if I insist to keep it for one more year then i have to pay annual charges. In this case I didn't make any call or mail to extend my validity. But they are saying that you have to pay annual charges which is charged by them without my information. I dropped mail for revert back of annual fee and cancellation of card as suggested by their customer care executive . But they are saying that they can not cancel the charges or card . This is very serious issue as these are being charged without my knowledge . Credit card number : 5546XXXXXXXX5622 Please find the mail attached for reference.

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Standard Chartered Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sagar Parida,

We are here to help you. Please accept our sincere apologies for the inconvenience caused to you. We request you to log your query on our Social E-Ticket system:http://on.sc.com/eTicket, we will generate a reference number using which you can track your query online. We assure you that our customer service representative will contact you shortly to address your concern.

Thanks and Regards,
Standard Chartered