[Resolved]  Standard Chartered Bank — Reverted Money yet to be transfered in my account

Address:Mumbai City, Maharashtra

Hi,

I had booked for Videocon d2H online and due to some reason we couldn't install
the equipment.

I had asked for the refund and i got their mail with screen print for the
success of revert transaction. Verified too with them and its transferred to my
account.

The issue is i'm yet to receive the amount in my account. They have provided me
with the
Bank reference Number[protected].

Later i got a mail from bank saying they need more details.

I have provided them but there is no response from past 3days . Seems the bank is least interested in solving customers issue.
I have provided the bank with all details and screen print which d2H Videocon as given .
Hope the bank understand Its a big amount of 6980.00.

Note : I have uploaded two screen print that as been mailed me by Videocon D2H
+2 photos
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Aug 14, 2020
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
Aug 06, 2014
Updated by Nikil2514
woooh the issue is resolved.
Good way of lodging a complaint...Nice site.

Thanks to StandC Bank too for reverting back and let me know my status of the above transaction.
Complaint comments 

Comments

Dear Nikhil,

We are here to help you. Please accept our sincere apologies for the inconvenience caused to you. We request you to log your query on our Social E-Ticket system:http://on.sc.com/eTicket, we will generate a reference number using which you can track your query online. We assure you that our customer service representative will contact you shortly to address your concern.

Thanks and Regards,
Standard Chartered

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