[Resolved] Standard Chartered Bank — Rude, Illiterate, Delusional CC executives | |
Standard Chartered Bank,
Complaint No. (from 2009 email) KMM3492458I15977L0KM; Ref No. (from 2009 email) 11/09/050408 /CRD
I received a phone call today from your Gurgaon branch regarding clearing an outstanding amount on my Dead Brother's Credit Card (who died in 2009 - as you can figure from the DC also the trail of mails). I know it's foolish of me to even tell you how CC executive spoke to me since it's the bank only who train them to use choicest of abusive words and not to listen to the person on the other side.
Anyways, I want to clarify a few things which your abusive executives didn't let me do -
1. I have submitted DC of my brother in 2009, October as you can see from the trail mail.. if you're foreign bank didn't train it's employees how to update the system with a Death Certificate, I'm not t be blamed for it!
2. I requested your executives to come to my place and talk to me in person but they (Pooja and Aman and Avrit Gujral) out-rightly refused. For your information, it's your work not mine .. I didn't call you did; so you'll have to come to me, I won't come to you.
3. Hemant Baisiwala wasn't my real brother; he was a cousin of mine. Just to let you know cousins share the same LAST NAME; and every body with whom I share a last name and who don't clear their outstanding credit card bills, DOES NOT MEAN THAT your un-courteous is going to me chase me to clear their outstanding amounts! NO LAW ALLOWS YOU TO DO THAT. And I CAN NOT provide phone numbers to your speaking executives for PEOPLE WHO ARE DEAD ! PLEASE understand dead people DO NOT have mobile phone, landlines, emails, physical addresses.
4. If I got a phone call again from your bank, I will file a complaint (read FIR) with the police and file a case in the court of law against Standard Chartered Bank, for mental harassment and defamation and/ or I'll certainly take some legal action the bank and I will not take this non- sense lying down. As per legal law, THE BANK CAN NOT HARASS ME TO PAY/ CLEAR CREDIT CARD AMOUNT OF SOMEONE RELATED TO ME.. it's a legal offence and if your executives come to my home (EVER) I will call the police on them.
5. For you to take pt.4 seriously, I have already filed a complained with The Banking Ombudsman, Reserve Bank of India, to Mr. Anand Prakash; Complaint # [protected]
6. Pooja was the one who called me and we got into an argument Aman took the phone from her.. You have some MEN working in your office (typical Indian Male Chauvinist PIG - Ladki dekh ke chauda hota-- please excuse my language !), who love to abuse women on the other side of the phone.. but will not stop their women colleagues from abusing. SC BANK, if you abuse an innocent person be ready to be meted with the same treatment - don't say then " Madam kaise baat kar rahi hai tu" ! Shame on you - a foreign bank and this is how your male employees talk to women.. No wonder Delhi/ NCR is the most disrespectful towards women (coz' your bank train your employees to be so) and rape capital of our country! Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
they don't even deserve a rating of ONE STAR!
Reply
Dear Pallavi,
Please accept our sincerest apologies for the inconvenience you have experienced. We request you to send an email to service.[protected]@sc.com providing us with your contact/ account details, so that our official can contact and assist you.
Regards,
Standard Chartered India
Please accept our sincerest apologies for the inconvenience you have experienced. We request you to send an email to service.[protected]@sc.com providing us with your contact/ account details, so that our official can contact and assist you.
Regards,
Standard Chartered India
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