[Resolved]  Standard Chartered Bank — Stay away from this one

Address:

Ahmedabad, Gujarat

Hello Sir,

I am writing this on behalf of my father “Mr. T P Saxena”, who had credit card # [protected] from SC in year 2004-5. Due to some un-disclosed charges in year 2004-5, He didn’t wanted to use this SC card and had closed this account and had made the payment. The closure application was submitted to your Ahmedabad branch (Mithakhali) and as requested by your officer, card was cut in pieces and scrapped immediately. We have not received any statement / payment due demands since then.

But to our surprise, my father’s( T P Saxena) CIBIL record is showing Rs 40, 876 outstanding as on 25th June 2014, status as ‘written-off’.

He tried to contact your customer care phone lines are pathetic. Not able to talk to your billing dept executives and have to bother your emergency line ( lost/stolen cards). Tried almost 25 times but no luck.

We would like to know the procedure to cleared/sorted out in CIBIL issue. Raised it to your system with #CTO3I70PD1

We would appreciate your interference to sort this matter as soon as possible.