[Resolved] Standard Chartered Bank — Unethical Demand for Annual Fees- (KMM17928448V93047L0KM) | |||
Hello Team, This is Deepak Gupta, has been using the Standard Chartered Credit Card ([protected]) from last one year. The bank offered this card to me free of cost with no annual and joining charges. However, without any prior intimation or call, they have added about INR750 rupees as an annual payment in my current credit card statement. Also, when I mailed the bank credit card customer care team regarding this and requested them to please close the card and levy the fees, they asked me that they have no communication that the card was offered free of cost. Moreover, I need to this fees. I think, this is an unethical practice, first the bank's credit card sales team convinced me that the card is free and now they are asking me the evidence to support this. Further, this is my wish to use the card or not, I don't want to continue the card and don;t want to get it renewed. Considering all these points, I request you to please from the immediate effect block my credit card and levy the INR 750 annual fees. I will surely pay the used amount before the time limit. Further, will drop the copped credit card at Stancy's ATM drop box. Request you to take this on priority and take some immediate action. Regards, Deepak [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
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