[Resolved]  Standard Chartered Bank — Wrong Commitment by Collection People and Bank Employee

Address:New Delhi, Delhi

I have one amount from ST bank and due to some personal my few EMI stop, but after some time as per discuss with Mr Satyajit Gupta, ST Bank Karol Bang, i arranged 40000 Rs and deposit in account and he committed that he will do way-off all finance change and other charges but after payment, i forget all commitment.And now collection people again start harassment me. Now as per Bank behalf i will plan to handle this issue by legal. Pls suggest another way.
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Aug 7, 2021
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
Jul 31, 2015
Updated by vikascial9
Standard Chartered Bank - Wrong Commitment by Collection People and Bank Employee

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vikascial9 on Jul 31, 2015
I have one amount from ST bank and due to some personal my few EMI stop, but after some time as per discuss with Mr Satyajit Gupta, ST Bank Karol Bang, i arranged 40000 Rs and deposit in account and he committed that he will do way-off all finance change and other charges but after payment, Mr.Satyajit Gupta forget all commitment.And now collection people again start harassment me. Pls suggest another way.
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Dear Customer,

we’re sorry you’ve had a bad experience with us and we want to help fix that. We request you to log your concern on our Social E-Ticket system: http://on.sc.com/eTicket and note your complaint number. Our customer service representative will contact you shortly.

Thanks and Regards,
Customer Care
Standard Chartered Bank

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