[Resolved] Standard Chartered — Credit Card Documents submitted multiple times - Want the documents back with immediate effect. | |||
(Mail sent to Bank) This is one of the worst experience of my life, wherein the credit card guys were continuously chasing to fill the form inspite of not interested with standard chartered past experience, but still gave a thought of filling the form, details below:- Information available for the form filled:- Standard Chartered credit card reference # [protected], Mewa lal collected the documents twice, filled the credit card application twice. Approval assurity given by Nitesh Kamble (Contact no shared – [protected]). We are continuously following up with Nitesh Kadam who is reluctant to give the status (Replying the documents have gone for verification and pending at manager level for approval), as our credit check is done, multiple time based on the documents submitted which is not at all excepted, which is spoiling the customer’s name & record as the database being checked multiple time and spoiling the image of the customer. This mail is not a request or communication, its and order, as this kind of service cannot be tolerated, making a fool, of the banks image in the minds of the customers. Do the necessary investigation & reply the status with immediate effect. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Standard Chartered Bank customer support has been notified about the posted complaint. | |||
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
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