Standard Chartered Credit Card — emi not converted & not updated to me

Address:

Surat, Gujarat

Credit card no [protected]: vimal s dalia. Before 2 days on 14-3, there was due balance showing in my credit card acct was -7513 & in emi acct was showing due as 3513 the credit card due was transfered to emi act on my request[protected] &[protected]. My due balance after tht was 26 rs for next month. Now when I called today it was indicated to me as due is 15000 due to transaction not converted to emi. I have teken call activity no [protected]. Pl see to it make corrections & update. I wont be paying any dues as of now. Expecting early revert.