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Standard Chartered Bank

[Resolved]  Standard Chartered Credit Card — Unauthorized transaction in my credit Card

Address:Bangalore, Karnataka

I saw a dispute online transaction in my standard charted credit card ending 9082. I have not done any purchase in the online website WWW.ATU.DE WEIDEN but standard charted bank is quoting that transaction was done by me without proper evidence. I need the bank to provide proper details like invoice, etc, to prove that I have done the transaction. Amount was around 14k, which was huge. Please let me know how to solve the issue.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Venkatesh,

Please accept our sincerest apologies for the inconvenience you have experienced. We request you to provide us your contact details, so that our official can contact you to address your concern.

Regards,
Standard Chartered India.
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