[Resolved]  Standard Chartered — Reg Credit Card dues cleared & CIBIL rating

Hi, As i was the member of standard charted credit card earlier & details of card is [protected]. I have raised a complaint for multiple times on extra charges, which has been debited in my account but there is no response from the bank. So, i didn't pay the credit card bill till i get a reply. At last, we made a settlement of that card & has been told that my rating in the cibil will not be effected. So, i made the settlement & closed the card as suggested by bank person(agent). But when i tried to apply for new card now from other bank, they have said that my cibil rating is decreased because of this mistake done by the bankers of Standard Charted employees. Please verify my old payments, which are paid before due date & change my rating to cibil as i have cleared all dues to the bank. I didn't expect this type of service from the prestigious bank like Standard charted & hope the bank still favours the customers like me. Please provide me the Control Number for raising a complaint on this issue & need to be escalated if it is not solved. Please call me on [protected] for further clarifications. Thanks in Advance, Surendra.