[Resolved]  Star Cj Alive — Faulty product

Address:

Ghaziabad, Uttar Pradesh

I bought a foot massager from STARCJ alive and it is not working as shown in the advertisement.The massger stopped working, it started in between but later the speed went out of control and resulted in pain.I called the customer support or your bpo where your representatives were arrogant and rude.No support was provided by the custmer care support team and they were blunt on the face and I told them i dont want a refund, I only want them to exchange the product and they were not ready to exchange as well.So now I might take a legal action against as I still have the faulty product.