[Resolved]  Star Cj — At the place of amount to be credit as refund, my money has debited from my bank account for email complaint made 22nd May 2014.

Address:

Lucknow, Uttar Pradesh

To Dated : 24th May 2014 The CEO Star CJ Network Pvt.Ltd. Noida Subject : At the place of amount to be credit as refund, my money has debited from my bank account for email complaint made 22nd May 2014. Sir, I sent an email complaint on 22nd May 2014 regarding incomplete product delivery at consumer complaints.in, as soon as I sent complaint through email, I received a phone call from Star CJ by this no.[protected] at 20:39 hrs, he told me that we are going to refund you for your missing part of product so that in this connection you have to login at Banking Sector.in for refund, I logged in immediately and completed the process(He was guiding me on phone line to complete the process During filling the format of process), first time I sent my bank account details but he told me that it’s a new account so it cant be acceptable for us, then I gave him verbally my mother’s(Jayshree Singh) bank account details (Debit card number and it’s password) and at 20:50 With Ref.IR90031-[protected], I got an email with Subject-Refund success and at the place of any amount to be credit, Rs.2500 has been debited from my mother’s bank account, which details I gave him verbally. I called back at that no.[protected]after an hour same day so he told me that due to some technical error mistakenly it happened but don’t worry I assure you that the debited amount will get back in your bank account Tomorrow positively. I haven’t got the debited amount back in my bank account so far and Since yesterday the no..[protected]is switched off. Kindly do the needful to help me out to get my money back in my bank account as early as possible to keep my trust on Star CJ Network’s customer care/service and to avoid legal circumstances/action further. Thanks ! Agni Singh Contact nos.- [protected], [protected] [protected]@gmail.com