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STAR CJ Customer Care

STAR CJ Network India Pvt. Ltd.

6th Floor, STAR CJ Plaza (Near Apsara Theatre), Dr. D. B. Marg, Grant Road (E)
Mumbai
Mumbai City District
Maharashtra
India - 400007

Customer Care Phone Numbers and Contacts

Phone:+91 22 4128 6000
 +91 124 430 6000
Mobile:+91 22 4321 7000
 +91 22 3307 3307
To place an order for your chosen product, please visit www.starcj.com or call up the Call Centre on +91 124 303 5100 / +91 22 3355 5533.

Other phone numbers reported by the users:
+91 22 4321 7000
+91 22 4441 8000
+91 22 4407 4407
 
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STAR CJ Complaints & Reviews

STAR CJ - Delay in delivery

User
 Melva on Oct 31, 2014
I placed an an order for the all in one excerciser, order no. 20141021070 on 22/10/14 and received an sms informing me of the shipment, with docket no.800658895 but am still awaiting delivery of the same. The Korean Express contact no. 0124-4576677 is continuously busy and therefore unreachable for getting any information. Kindly look into the matter and inform me of the current status regarding delivery. Thank you...
Complaint comments Read comments Complaint category Postal & Delivery Services

STAR CJ - complaint against order no 201410241909

User
 asaarada on Oct 31, 2014
sir we have watched online shopping in star cj on 23.10.2014, where in there was Deepavali offer for i ball 3G 7271-HD calling tablet with free gift of key board with pouch to attach the tablet and two speekers for rs. 7999/- and placed order at 5.55 am on 23.10.2014 duly cancelled the order placed on 22.10.2014, at that time confirmed that the free gifts of key board & speekers be provided along with iball. to that effect messages received that order placed on 23.10.14 and the order placed on 22.10.14 is canncelled. On 25.10.2014 message received that the order shipped docket no. 563957785...
Complaint comments Read comments Complaint category Laptops / Notebooks

STAR CJ - Wrong feed back regarding delivery & cancellation of order thru SMS

User
 ASHOKKSHARMA119 on Oct 29, 2014
An order was given for buying a electrolux micro web oven, nobody came to deliver the same for supply of the microweb only once without adjustment of the discount coupan in the bill amount, after that concerned person send SMS on the mobile ( door was closed or not found at home hence your order has been cancelled ). In this connection we also talked three timesto your area office at Gurgaon but no solution came till today. I request you kindly look into the same and oblige. thanking you....
Complaint comments Read comments Complaint category Utility Services

STAR CJ - Damage Item Delivered

User
 sourabhsoftpoint on Oct 28, 2014
Order No. 20141022077865 Item Code 1445792014 only 80 pcs received : Company quoted 101 Item Code : 1450762014 damages received Item Code : 1380482013 : Company quoted approx worth Rs. 1200 while it is not more then 160 Rs. I want to return this item. Please help me to return this...
Complaint comments Read comments Complaint category Appliances

STAR CJ - Wrong product Delivery

User
 tannu choudhary on Oct 27, 2014
I have placed order of kitchen container set on 17th oct but when i received the product that was not same in size and colour. When i approach to customer care they clearly refused to replace the product. i m very annoyed with product and services. order no 201410171993...
Complaint comments Read comments Complaint category Products & Services

STAR CJ - Complaince against Order No-20141025066488

User
 prashant@kumar on Oct 27, 2014
We have order maharaja jmg model jx 207 but we received yesterday maharaja jmg model jx 102, picture are enclosed. We request you to replace immediately. All free gift items is bad quality so request you to pl. Replace all items immediately. Prashant 9711003156...
Complaint comments Read comments Complaint category Other

STAR CJ - regarding to the datawind tablet

User
 ravidher on Oct 25, 2014
Name- ravidher kumar Product - datawind tablet( Ubslate 7c+ Order No.20140816056461 docket No.54896453 respected sir, /madam I was lodge my complaint so many times but till date no response from your side. pls sortout my problem . Name Ravidher kumar E.mail-aiimssts@gmail.com ph.9015689390...
Complaint comments Read comments Complaint category Mobile Handsets

STAR CJ - Delivery of incomplete products

User
 JAYDEEP CHORARIA on Oct 24, 2014
I had ordered a package from Star CJ Alive containing a set of 17 organiser sets, 4 bed sheets, 1 laundry bag with free gifts comprising of 8 towels & 18 pieces container sets.To my surprise, the things that I actually received from the shopping portal didn't contain the free gifts. Also the bed sheets were not the same as demonstrated by Star CJ on television.When we called up the Customer Care of Star CJ, the Customer executive Mr.Sudhir accepted the mistake on the part of Star CJ and assured that we would receive the complete product within a period of 7 days. But the very next day we received...
Complaint comments Read comments Complaint category Other

STAR CJ - Start CJ making fraud. Dont prurchase any thing for StartCJ

User
 sunilarora123 on Oct 22, 2014
I have purchased HP printer from StartCJ on 14th Oct 2014, order number 20141014079281 and invoice 201410150887 which delivered on 18th Oct and I did complaint on the same day that printer is damaged. I called StarCJ about this they said contact to HP and HP customer care said talk to StarCJ. No one replaced my product. StartCJ comitted that if product is in damaged state, they will take back with is two days but they never do that. They are making customer fool....
Complaint comments Read comments [1] Complaint category Printers

STAR CJ - thief star cj

User
 Isha Awasthy on Oct 21, 2014
Item name: slim beauty fitness massager aid My order number: 20140615050605 My name: isha Awasthy Address: Shanti Niwas, k- block, Kalkaji, New Delhi -19 Phone no: 9810017359 I am struggling with star cj...spent alot of my money on calling you mostly on daily basis...and logged a complaint for the compensation too...they haven't refunded my money back ...wrong commitment...also written wrong info on site that you have returned my money but i haven't got that yet. I am fed up with calling them and with your false promises. I am mentally harassed by these people... but after calling...
Complaint comments Read comments Complaint category Weight Loss Products

STAR CJ - star cj alive are fraud

User
 Isha Awasthy on Oct 21, 2014
Item Name: Slim Beauty Fitness Massager AID My Order Number: 20140615050605 My Name: Isha Awasthy Address: K-59, G.F Kalkaji, New Delhi -19 Phone No: 9810017359 I Ordered This Product on 15 June14 & got delivered on 17 June 14 1st complaint 17june within half an & hour They told me they will arrange cal back from complaint department & then product will be replaced I never received any cal back 2nd complaint at night 17 June they said they called me & had word with me but till today I didn’t received any cal back from your side 3rd complaint 28 august they when...
Complaint comments Read comments Complaint category Weight Loss Products

STAR CJ - Complaint again Data wind handset

User
 Vinod rocker on Oct 21, 2014
I bought the Data wind 7cz table before 2 months back & now the same tab is dead & not switching on…….I would request you to please provide me refund otherwise I’ll go legally, as my brother is a lawyer…..I can file a case again star cj & data wind……requesting you to do the needful or else im ready to meet in court…….. Mobile no. 8527862231, 8743909294 & 8459059503 Im using the alternate no. 8459059503 You can call me @ 8459059503 because the other no. Im using that no. in data wind tablet which is dead now……...
Complaint comments Read comments [2] Complaint category Mobile Handsets

STAR CJ - Non-supply of the gift (BAG) shown on TV with the Canon Printer.

User
 Kogi on Oct 20, 2014
Against my Order No.No.20141012058415 no BAG has been delivered. I want my BAG or else Printer can be taken back. I placed my order with Star CJ and not Canon. Take quick action. I am sure your Co. would not like to prove as a Cheat Co. and U may not like that people should stop buying products through U. M S Sodhi 9871300252...
Complaint comments Read comments [1] Complaint category Printers

STAR CJ - Bad quality material

User
 SKM123M on Oct 19, 2014
I have purchased one sneha bandan jewellery set through Star CJ against COD payment of R s.2100 vide order no.20140921058883. Which quality is very cheap and poor not up to the mark thy are trying to make fool to customer through television advertisement, the jewellery set which they had provided me is deffective and small size which unable to use and still It is lying with several mail communication has been done from my end to return back my money but they have not responded so far, now I am totally Helpless....
Complaint comments Read comments Complaint category Jewelry & Watches

STAR CJ - regarding bad services

User
 Cutiearora on Oct 17, 2014
I have ordered 20ltr electrolux microwave against order no.2014101407669 of dt 14/10/14 & they had told me the delievery within 1-2 working days but till date nothng has been recieving while enquurng d same from star cj customer care they are not giving the satisfactory response. Its a shame that you were promisng the customers first & when d cusromer place d order u r not giving tgem d services at a prescribed time....
Complaint comments Read comments Complaint category Insurance

STAR CJ - PN diamond Pan set

User
 mamtaparab on Oct 17, 2014
Hi I ordered PN diamond pan(order number:20141005066723) from star CJ website after watching the advertisement. The advertisement was very impressive.The advertisement shows the Pan is a good quality non stick pan. You can use metal spoons also. But after first use only I came to know that pan is not at all having non stick qualities. Its worst. I contacted Star CJ customer care then, they lodged my complaint immediately but did not given me registered complaint number instead they sent me message saying that service request. Now they called me & told me that they do not deal with quality...
Complaint comments Read comments Complaint category Appliances

STAR CJ - DO CASE :- Do Not Return Money

User
 keyur.pandya on Oct 16, 2014
I am going to do consumer court case on STAR CJ because, Dear Concern, I had ordered Utkrishtt Priyatama Collection as item code : 1418902014 on order no. 20140911058281 & its delivered on 13/09/2014, 12:10 pm. That neck less' quality was very bad as i shown in Live Program on television so i did not want that neck less . After that i returned it to STAR CJ via their local collectors . NOW NO ONE IS RESPONDING OR DID NOT GET ANY CALL FOR CONFIRMATION FROM star cj alive to take my payment of Rs.3195 . My order no.20140911058281 & i sent my product return, so its receipt...
Complaint comments Read comments Complaint category Jewelry & Watches

STAR CJ - Defective Product code 127926 Sunflame Glass Top 3 Burner Gas Stove (ROI)

User
 sanbir kapoor on Oct 15, 2014
I bought Sunflame glass top 3 burner gas stove (roi) vide invoice no201410121309 against my order no.20141011071273. I received the delivery to-day i.e. on 15.10.2014. Following defects were noticed : 1. One of the burner went off when its knob is turned to minimize the flame though the gas continue to leak and can cause damage. 2. One of the knob was little bit damaged I contacted the Starcj customercare and talked to Mr Sudhir Kumar Singh at 7.02 PM on 15.10.2014 he replied my quarry has been forforded and after 6 or 7 days their executive will contact me. When I said I can not wait so much...
Complaint comments Read comments Complaint category Appliances

STAR CJ - Do Not Return Money

User
 keyur.pandya on Oct 15, 2014
I had ordered Utkrishtt Priyatama Collection from STAR CJ ALIVE as item code : 1418902014 on order no. 20140911058281 & its delivered on 13/09/2014, 12:10 pm. this neck less' quality is very bad as i shown in Live Program on television so i did not want this neck less . so i return back it to star cj alive NOW NO ONE IS RESPONDING OR DID NOT GET ANY CALL FOR CONFIRMATION FROM STAR CJ REGARDING TO RETURN MY PAYMENT My order no.20140911058281 i sent my product return on dt. 16/09/2014 its receipt no. 700000023813...
Complaint comments Read comments Complaint category Jewelry & Watches

STAR CJ - dont trust star cj alive

User
 Isha Awasthy on Oct 14, 2014
Item Name: Slim Beauty Fitness Massager AID My Order Number: 20140615050605 My Name: Isha Awasthy Address: K-59, G.F Kalkaji, New Delhi -19 Phone No: 9810017359 I Ordered This Product on 15 June14 & got delivered on 17 June 14 1st complaint 17june within half an & hour They told me they will arrange cal back from complaint department & then product will be replaced I never received any cal back 2nd complaint at night 17 June they said they called me & had word with me but till today I didn’t received any cal back from your side 3rd complaint 28 august...
Complaint comments Read comments [2] Complaint category Weight Loss Products

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