STAR CJ Logo

STAR CJ Customer Care

STAR CJ Network India Pvt. Ltd.

6th Floor, STAR CJ Plaza (Near Apsara Theatre), Dr. D. B. Marg, Grant Road (E)
Mumbai
Mumbai City District
Maharashtra
India - 400007

Customer Care Phone Numbers and Contacts

Phone:+91 22 4128 6000
 +91 124 430 6000
Mobile:+91 22 4321 7000
 +91 22 3307 3307
To place an order for your chosen product, please visit www.starcj.com or call up the Call Centre on +91 124 303 5100 / +91 22 3355 5533.

Other phone numbers reported by the users:
+91 22 4321 7000
+91 22 4441 8000
+91 22 4407 4407
 
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STAR CJ Complaints & Reviews

STAR CJ - Complent Agenst order no 20150619053289

User
 yogeshnawar on Jul 4, 2015
Dear Team Shop CJ I order Lotto Combo footwear (Size 10)in that you provide 3no of shoes 1no of slipper and 1 no of floater (Kitos). Expecting all 10 no size footwear are in same size (and it is different in size that you should be mention in advertisement or while order). But only brown color shoe (Kindly see in attachment ) and slipper is perfect 10 no size rest all footwear are smaller (Though it is a 10 no ). very next morning I request to your executive for replace with either proper 10no size or bigger size and if both are not possible please refund my money. and he also gave commitment...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

STAR CJ - Beware of Shopping on ShopCJ, Disgusting service and Disgusting Customer service.

User
 simranjit on Jul 4, 2015
I got the salona bichona set of 5 bedsheets which I had ordered(Order Number 20150605049427). I got surprised to see the product which I ordered is different from the received product and the bedsheets were of very cheap quality. I had sent an email regarding the same of 12th June 2015(Date of received). On 13th June 2015 my order was marked for returned and refund. Till date( 4th July 2015), Product is not picked up and as per custom care service refund process will starts after pickup of product. I had called the Customer serivce more than 20 times but every time I got response, Product will be...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

STAR CJ - DOCKET NO.387422600024

User
 USHA MANDLIK on Jul 3, 2015
BY YR INV.NO.201506300030 WE HAVE RECD.MATERIAL WORTH RS. 2999.00 MEN 3 NOS. OF SHOES+SANDLE+CHAPPAL+TSHIRT&SUNGLASS. KINDLY I HAVE PLACED ONLINE FROM TV SCREEN. U HAVE ONSCREEN SHOWED 1 BLUE SHOE (lotto) 2ND GREEN COLOUR(SPORTS SHOE) 3RD TRACK SHOE. WHEN I RECD.MATERIAL I SURPRISED TO NOTE THAT THE SHOES ARE SAME COLOUR THAN I CONTACTED UR REPRESENTATIVE ON PHONE & CHECKED THE SAME & INFORMED TO CHANGE THE COLOUR & SIZE ALSO BECAUSE SIZE ALSO WRONG. 1 BLUE SHOE(lotto)IS PERFECT. BUT TODAY I RECD. ONE CALL FROM YR ANOTHER REPRESENTATIVE THAT THEY WILL NOT ABLE TO CHANGE THE COLOUR OF SHOE. WHY U...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

STAR CJ - Company not return my mobile

User
 joshipinku65 on Jul 3, 2015
I order mobile from star cj alive watching ad of datawind mobile and it receive within 8 days and i pay for that after that it got damaged within 15 days then i call to customer care of company then they ask me to send your mobile with courier then i send mobile with all acessories in parcel. After receiving mobile in company they told me that your mobile is repaired within 15 days and delivered to you but company fraud with me they not send me mobile. This incident happening before one year approx i called the company form till one year and also email but no response given from company.
Complaint comments Read comments Complaint category Mobile Handsets

STAR CJ - Return of phone

User
 nehajadhav on Jul 3, 2015
My self Arwa Electricwala staying at - Ishaque seth chawl, 2/20, 90 feet road near St jude high school behind manisha hotel Andheri east mumbai - 400072 I want to return my phone of videocon price of 2999 bcoz is phone is not working properly and its hanging all the time pls i want my money back kindly except my request...
Complaint comments Read comments Complaint category Mobile Handsets

STAR CJ - Not getting refund for Damaged Product even after making 20-30 calls ...

User
 susamab on Jul 2, 2015
I had placed an order ( 20150331053444 ) on 31-03-2015 It was delivered on 17-4-2015 after raising repeated request with startcj/shopcj. Another request was made on 18-4-2015 to return the damaged product. After making several request to shopcj it was finally picked on 19-5-2015 by GATI. Again after the return I have made several calls to shopcj for the refund . Yet I've not received anything. I've been calling them for last 3 months and everytime I get a response the the backend team will contact. yet i've not received a call atleast for a query. I did send the mail to response@shopcj.com...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

STAR CJ - Complete Machine not working

User
 Praveeen123 on Jun 29, 2015
First time shopped from shop cj and this is the last tie as well. faulty product delivered and then no proper resolution provided. customer care shared alternate number to connect but no response or call is picked on alternate number. this is worst customer servicr, Product purchased - Maharaja whiteline juicer mixer grinder contact number resolution : want the same to be replaced asap : 9212765960 alternate 9910892746...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

STAR CJ - Wrong product delivered and useless customer car

User
 Swetad08 on Jun 25, 2015
This is regarding order number 20150622041383.I had called starcj on monday morning when they were playing video for 4 gas burner Sunflame gas stove with 6 piece pococina cookware and iron for 6290/-.they delivered product delaying by 1 day when finally i recived product you delivered me prestige marvel 4 burner priced @RS 4447/-But they charged me rs 6290.When i called to complain the lady from complaint department named soni was not only rude but did not co-operate to listen that what ordered is not the same product. This is clearly not good in your part in cheating people.I want my product to...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

STAR CJ - wrong product delivered and still not ready to accept their fault or replace

User
 Elroy Afonso on Jun 23, 2015
hi all customers of star CJ i would like to inform you all that the products shown on tv and the products that are supplied to you are completely different to what u order or see. i had ordered a puma shoes which had an offer of 2 t shirt 1 shades 1 pair of flips 1 normal pair of uv shoes and a scarf which was costing around Rs 2, 999/- i was very happy to c the offer and hence i called up via the phone to book the order told while ordering my shoe size UK/11 and stated i wanted black shoes and xl t shirt it was confirmed by the person taking my order the very next day i received the order and i...
Complaint comments Read comments Complaint category Other

STAR CJ - non functiong of product majic mop

User
 rajesh tanwar on Jun 22, 2015
Order No. 20150309057737 Customer Name: Mrs. Vinod wife of Sh. Rajesh Tanwar (09872871457) e-mail: rajeshtanwar73@yahoo.com I had puchaced a magic mob on line during the month of 03/2015 now the same is not functioning as his rod is not working....
Complaint comments Read comments [1] Complaint category Electronics & Appliances

STAR CJ - Free product not delivered

User
 itschandra on Jun 21, 2015
Hi, I bought ILO All in one kitchen set (Order No: 2015-05-15-046144). I received the product on 19-05-2015 but without free gift "ILO Manual Juicer". I complained on 19-05-2015, they responded that it will be delivered in 7-10 days. Not received. I complained again on 02-06-2015, they responed same, but not received till date. I have called them multiple time but till date not received my product. Thanks, Chandra Prakash 8800422688...
Complaint comments Read comments Complaint category Online Shopping

StarCJ - cheap fabric

User
 Minivishal on Jun 18, 2015
Hello I bought set of 5 suits from star cj .my order id is 20150609048712. The product was broadcasted on tv and told the fabric of crave but it came out to be synthetic. Also the prints were totaly different from that shown and low quality . I called back the customer care and they told to send the mail but till now i didnt get any response from them. This should not b ur response as we are not ordering gor the first time...and also other websites do listen when WE are not satisfied with the product...if we want refund u must do that as u cant force anyone to keep the low quality and cheated...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

STAR CJ - no response

User
 puneet rocks on Jun 18, 2015
Hello I bought set of 5 suits from star cj .my order id is 20150609048712. The product was broadcasted on tv and told the fabric of crave but it came out to be synthetic. Also the prints were totaly different from that shown and low quality . I called back the customer care and they told to send the mail but till now i didnt get any response from them. This should not b ur response as we are not ordering gor the first time...and also other websites do listen when WE are not satisfied with the product...if we want refund u must do that as u cant force anyone to keep the low quality and cheated...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

STAR CJ - Unwanted Promotional SMS

User
 Mayank Shyamlal Ambalal Joshi on Jun 14, 2015
I once made big mistake by purchasing food processing device from STAR CJ. Deal was quite successful and was satisfied, but from then onwards i keep receiving uncalled promotional messages on my mobile. I turned off the notification in my profile at your site www.starcj.com but of no use. I unregistered myself from your site realising my mistake having dealt with you but unfortunately it is still continuing. My mobile number is registered under DND category but still i keep receiving SMS from you which shows your disrespect to us(Customers). Your unethical promotion has developed...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

STAR CJ - Complaint which i sent to Star CJ and Damul Last Time.

User
 manoj.saxena on Jun 13, 2015
Hello Sir/Madam, I am manoj saxena. I am exsiting customer of Star Cj. I have purchased two three Product from Star Cj. I have been suggesting my friends to purchase the product from Star Cj for its better service with good quality. But this time, I am so disappointed to purchase a product (Apple Gym) from it. Reason: I have purchsed this product in December, 2015 with the warranty of six month, which is not completed now. I have sent to replace the minor part of the machine. It’s Ropes, the equipment which is only valuable with machine. Without it machine is worthless. On this April...
Complaint comments Read comments Complaint category Fitness Centers

STAR CJ - Vego Atom Air cooler not working

User
 Nilesh I Modi on Jun 13, 2015
I have purchase Vego Atom air cooler on 06.04.2015. vide order no 20150406055186 through Star CJ. Item was became faulty after 30 days. Complain attended by local team but till date problem not resolved by local team at Ahmedabad. Local team person now not even attending phone call and neither gives responce on outstanding complain. I have already register complain to custmer care. Do needful to keep possitive relation with you. Alpa Modi...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

STAR CJ - microwave is not working properly

User
 aarti1405 on Jun 11, 2015
i ordered electolux microwave/grill from star cj a month .when company send a person for demo, he said that oven is not applicable for baking n grilling. i also tried it but its really not applicable for it.but they are selling tha same product by showing baking grilling n all on t.v. also they i confirmed tha same 4 times when i orderd it from them that tym they promise that it will do the all which is showing on t.v.but it din't. we already have place complaint in star cj n electrolux company also. they rwere saying for money refund from long tym .but now their is no call n no response from them.even...
Complaint comments Read comments Complaint category Computers & Accessories

STAR CJ - Cheap Company.Cheap Product.Not fulfill their words

User
 monu184 on Jun 9, 2015
Did not delivered product.Wrong information given by customer care.No complaint tracking or resolving mechanism.Courier ( GATI ) Tracking fake information. My Delivery date was 30th of May 2015 but still i have not received my order. Totally very very big dissatisfaction for the customer point of view Please dont by anything from these....
Complaint comments Read comments Complaint category Online Shopping

STAR CJ - poor quality

User
 kanurobin on Jun 8, 2015
I had bought product of microwave 102 pic dinner set from star cj of 2000ru and when I opened that product I was shock to see it as in broadcasting that product was looking good and here I saw quality was too poor .if you use it 1 time only it will break. I want my money should be refunded.even i talk to customer care of starcj they dont know how to talk.I am fed up with company and these people also dnt know even how to talk with people.....
Complaint comments Read comments Complaint category Online Shopping

STAR CJ - unethical behavior, lies, misselling, damaged product

User
 amangarg on Jun 8, 2015
i purchased microwave grill oven from the company. i had made payment in advance. the company provided me a part of consignment not the complete one and the peice of microwave which was delivered to me was having dent and seems like the company had repacked some rejected peice bought at a very low price and selling me at market price....
Complaint comments Read comments Complaint category Electronics & Appliances

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