Follow us
Log in        Register
     
 
STAR CJ Logo

STAR CJ Customer Care

STAR CJ Network India Pvt. Ltd.

6th Floor, STAR CJ Plaza (Near Apsara Theatre), Dr. D. B. Marg, Grant Road (E)
Mumbai
Mumbai City District
Maharashtra
India - 400007

Customer Care Phone Numbers and Contacts

Phone:+91 22 4128 6000
 +91 124 430 6000
Mobile:+91 22 4321 7000
 +91 22 3307 3307
To place an order for your chosen product, please visit www.starcj.com or call up the Call Centre on +91 124 303 5100 / +91 22 3355 5533.

Other phone numbers reported by the users:
+91 22 4321 7000
+91 22 4441 8000
+91 22 4407 4407
 
Go to STAR CJ:    Twitter  Facebook  LinkedIn  Google+      

STAR CJ Complaints & Reviews

STAR CJ - poor quality product

User
 mayuri mayekar on Dec 18, 2014
I have purchased a pack of 6 dress materials from star CJ alive with order no. 20141214052750 (My registered number with StarCJ is 9820551161) on alive starcj TV show material was to good but the actual product was too bad. Regarding this I have submitted the complaints and they had issued me new product. But the new product which I got, it is more worst than previous one. So Request you to please process refund for me. Waiting for positive response from your side....
Complaint comments Read comments Complaint category Other

Star CJ Alive - transport delay

User
 jakka dheeraj on Dec 17, 2014
Hello sir we are the bring the kind notice that my dad booked a tad phone on Friday 5-12-2014 for my birthday it was on today you are not delivered the product till now so please canceled the order which was price 4999 or uwill delivered the product today or day after day or alias please canceled my order it booked on dad name j. anil kumar mobile no 9493984187 from next time not do order on ur company please delete my number sir it was great transport he was not given any information us please send ur replay to my on my email; id was jakkadheeraj187@gmail.com...
Complaint comments Read comments [1] Complaint category Mobile Handsets

STAR CJ - After Sales Service

User
 As@raval on Dec 16, 2014
I am buy a datawind calling tablet order no is 20141112065626 from star cj live, when i received a products speaker is not working and tablet is hanging i am register complaint same day and his exe says me our exe call u but i m not received any call from ctar cj.after two days again i call on customer care same replay from star cj customer care after two days again i call to cust care and exe says same thing after i receved call frm star cj and that exe say me for tablet complaint u go to datawind service center and for speaker we exchange it and i call u after some time for more clarification.but...
Complaint comments Read comments Complaint category Mobile Handsets

STAR CJ - Item missing

User
 Rajan Sam on Dec 9, 2014
I have ordered Lotto shoe combo pack (containing 8 items including the shoe) vide order No.20141129050700 dated 29.11.14 and have received a packet on 3.12.14. However on opening the box, we found that the main item "Lotto Shoe"is missing.since from 3rd December we are complaining to them every day but not giving any satisfactory reply and replying casually. Please guide me what to do? This is really frustrating....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

STAR CJ - Defective Trends Lady Shaver

User
 Manisha Shah on Dec 9, 2014
The product was delivered on 24th November, 2014 and is defective including the free gift provided alongwith it. Advise of the manufacturer was followed still the product is not working. I don't want the product please take it away and refund my money. I am fed up of making nearly 5 to 6 calls everyday since 26th November, 2014 and registering my complaint & your executives raising a complaint.I have till date not received any call from star cj to resolve my issue....
Complaint comments Read comments [2] Complaint category Health & Beauty

STAR CJ - Green apple gym

User
 nuhiahmed on Dec 8, 2014
Dear sir / madam I had order green apple gym product on 11/11/2014 due too some damage I had reten my product on 14/11/2014 after tht I called too customer care and inform too executive so executive inform me with in 3 day's u ll get a call but I received the call on 20th /11/2014 and from customers care and they had my about check deatil in tht name of on 21/11/2014 after tht they had inform me tht 7 to 10 working day's u ll receive ur check by post but already 15 day's passed till nowvi did not get my refund back to me and If I ask to c.c tht told me that they ll call form complain dep but till...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

STAR CJ - ORDER NOT DELIVERED EVEN AFTER MANY COMPLAINTS

User
 sharmagopalchokure on Dec 3, 2014
My name is Gopal Sharma and my mob no. is 9250423744. I have order Iball Tablet on 14/11/2014 but product not delivered. When I call and complaint to Starcj on 22/11/14 and keep continue till 10 days. But everyday a new executive listen me and said 'soon it will deliver' or 'starcj will give u status by call within 24 hrs'..etc..etc.. I asked did anybody called to ur courier? answer was - "we don't call to courier" "we have no control on courier" and such type of foolish answers. There is nobody to tell what kind of action they take against my complaint. But after continuously attempt I defeated...
Complaint comments Read comments Complaint category Electronics & Appliances

STAR CJ - Added gifts not received

User
 Dilip Darji on Dec 2, 2014
STAR CJ - order no.20141022078877 added gifts not received

I had ordered one smartab Android tablet 7 on 26/10/2014 this product show in star cj alive 2 on my vediocon d2h line this product show with gift articles extra 1 keyboard with 1cover 2 speaker's and 1 tuch pen. I have received only smartab Android tablet and I complain on 30/10/2014, 10/11/2014 and 26/11/2014 but above gifts article not received till date it is more than 30 day. Await his reply....
Complaint comments Read comments Complaint category Other

STAR CJ - Magic mop

User
 msbarthwal on Nov 30, 2014
Purchased magic mop in April 2014. After 6 months, handle of mop became non functional. Spoke t customer care & was given tel no of dealers. There was no response from the dealers. Spoke to supervisor & was assured for a conference call with the dealers. Since last one month I am being put on conference call with the dealer but call has never been made through. I want to find out if the handle can be repaired or replaced. Also if I want to purchase new magic mop, what about warranty of the product? It has been a very exasperating experience with star cj. My rev mob no is 9209643151. M S...
Complaint comments Read comments Complaint category Appliances

STAR CJ - no received free gift last 2moths

User
 Pradipta Kumar Subudhi on Nov 27, 2014
Myself pradipta ku subudhi, booking date 05.10.2014, time 9.30pm, dish tv channel, order no – 20141005061580, dinner set with 4types free gift, My order diner set received date dt.11.10.14 only but no received free gift at time of call to your customer care you’re dealing persons assured me sir your free gift are delivery with 7 to 10days working date . Many time follow up / call you lastly you send only free gift only 2items i.t 5pces lunch box & 20pces microwave container but till now no received my 2exter free gift i.e. sliver coated utensils ( plate with 2no’s glass) &...
Complaint comments Read comments [1] Complaint category Appliances

STAR CJ - replacement

User
 mveronic on Nov 26, 2014
i placed an orded for6 kurtis of a particular six out of which 3 kurtis were of a different size i have been trying to get a replacement from almost one n a half month but still havent got my product back. This company is a fraud company and does not return the products but they know to publish the products and the irony is the tag line of the company which says "Good shopping India" which is total crap because they dont know the meaning of good shopping or good customer service. Even the TLs or Supervisors of the company are useless and fit for nothing and do not help the customer. The company...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

STAR CJ - Product is faulty

User
 sareen34 on Nov 25, 2014
My parents have bought spin massager from Star CJ.Customer Care person didnt know what ans they have give customer and again they repeat say same ans. They launch the compliant an dmisguide the consumer. My order number is -20141103065101 Product -Spin massager. In this product no attachment is working properly and we have raised this issue.But there is not proper response to customer. After sale service is not conducted properly.they are not responsible if any fault in product after their sale, giving guarantee for exchange and cash back if any problem at the time of ordering product but...
Complaint comments Read comments Complaint category Online Shopping

STAR CJ - for cash back guarantee

User
 jaagu on Nov 25, 2014
there is not proper response to customer. after sale service is not conduted properly.they are not resposible if any fault in product after their sale, giving guarantee for exchange and cash back if any problem at the time of ordering product but after ordered they are not responsible for wat they had said.misleading advertise shown for product and also mislead the customer. even they are not registered clients complaints....
Complaint comments Read comments Complaint category Home & Garden

STAR CJ - Product of bad quality and not refunding the amount

User
 Adeep Shrivastava on Nov 21, 2014
I had puchased a bedsheet set worth Rs. 2000 and made multiple attempts for refund since it is of very bad quality like handkerchiefs. Now i want my refund. They are cheaters and i will not purchase any products from starcj and will suggest otherothers not to buy from starcj. Its's very disappointing....
Complaint comments Read comments Complaint category Other

STAR CJ - Sunehari Sarees 7 nos. for Rs. 2090/-

User
 Ramashankar sharma on Nov 19, 2014
Dear Sir, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> I have placed an order for Sunehari Sarees 7 nos. for Rs. 2090/- Order No.20141017076959 which I received on, 1st November 2014. When I have checked I found 3 Sarees were damaged. I spoke to the Customer care office over phone and he told me that we collect from your home &amp; refund your amount but still date not any one come at my home. I want my amount when he collects from my home. Thanks &amp; Regards Ramashankar Sharma Mob.: 08866778958...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

STAR CJ - Product delivered is not as per demo on TV....

User
 Prakash Gatade on Nov 16, 2014
i have purchased a 3Pcs kitchen Combo Set (Order Number : 20141113058633 Date: 13/11/2014) and when got the delivery i found that the Acutal product is different then the demoed product on. TV now i want to return this product and get refund of my money. they are using smart way of cheating customers.. on TV they show grilling of nine pieces and at actual you can't even grill 2 pieces... easy way of fooling people and getting money ......
Complaint comments Read comments [1] Complaint category Utility Services

STAR CJ - Unsatisfactory performance of Picasso Roti Maker

User
 Kiran Sood on Nov 16, 2014
We had ordered Picasso Roti Maker about 20 days back based on the advertisement seen on the StarCj Alive.We got the delivery within 3 days which was great.But now when we started using it, the performance is not found to expectations and the way things are shown in the advertisement.We have explored all the options but not successful. After discussing with others who got this item the complaint is same i.e. not satisfied. We request that either live demonstration be given to us or the item taken back. Thanks in advance and hoping to get early response. Kiran Sood A-307, Mahindra Apartments VikasPuri,...
Complaint comments Read comments Complaint category Appliances

STAR CJ - Order not received

User
 Poonamcsc on Nov 16, 2014
Hi I ordered a microwave at the end of October but, still did not receive it. My order number is: 20141025076913, tracking number: 0124-4576677 and docket number: 900364335. When I track my order, it always says shipped. So, can I have update On my order please. Thanks Poonam...
Complaint comments Read comments [2] Complaint category Appliances

STAR CJ - order no.20141022078877 added gifts not received

User
 Dilip Darji on Nov 10, 2014
I had ordered one smartab Android tablet 7 on 26/10/2014 this product show in star cj live 2 on my vediocon d2h line this product show with gift articles extra 1 keyboard with 1cover 2 speaker's and 1 tuch pen. I have received only smartab Android tablet and I complain on 30/10/2014 but above gifts article not received till date it is more than 10 day. So please do the needful. Thanks Dilip Darji...
Complaint comments Read comments [1] Complaint category Other

STAR CJ - Deffective sarry received against order No replacement even after 15 days

User
 SUGORA on Nov 10, 2014
Dear Sir, I have placed an order for Sunheri sarees 7 nos. for Rs.2090/- Order No.20141025066503 which I received on, 28th October 2014 around 7.30 Pm. vide Invoice No. 2014102507160 When I checked it today I found one saree is damaged. I spoke to Mr.Nilesh over phone and he told me that some body will call after 48 hours and I will get the replacement. so for replacement has not arrived. Please arrange for the right replacement of the saree at the earliest. witth regards H.S.Govardhana Rao Ph: 09880770784 No.167, Pranavatmika, 8th cross, 2nd main Kumaraswamy...
Complaint comments Read comments [2] Complaint category Clothing, Shoes & Accessories

Share this page with others

  
  

Recently Discussed
3 days ago
Star CJ Alive
transport delay
9 days ago
STAR CJ
A case of cheating from your customer care personal Mr. Khanaya
10 days ago
STAR CJ
Defective Trends Lady Shaver
11 days ago
STAR CJ
Item missing
12 days ago
STAR CJ
no received free gift last 2moths