[Resolved]  Star Cj — complaint against order no[protected]

Address:

Hyderabad, Andhra Pradesh

sir we have watched online shopping in star cj on 23.10.2014, where in there was Deepavali offer for i ball 3G 7271-HD calling tablet with free gift of key board with pouch to attach the tablet and two speekers for rs. 7999/- and placed order at 5.55 am on 23.10.2014 duly cancelled the order placed on 22.10.2014, at that time confirmed that the free gifts of key board & speekers be provided along with iball. to that effect messages received that order placed on 23.10.14 and the order placed on 22.10.14 is canncelled. On 25.10.2014 message received that the order shipped docket no.[protected] please keep ready of amt rs.7999/- to take delivery. On several enquiries, on 30.10.2014 the docket no[protected] delivered at my residence against payment of rs.7999/-, after opening the docket surprisingly we came to know that free gifts of key board & speekers not received in the docket[protected]. Immediately we have brought the same to the notice of star cj no.[protected] they confirmed that we have registered the complaint and you will receive the call from us. The same we have complained to star cj no.[protected] they confirmed that we will verify and come back to you within 15 minutes but no call receive by us. Today 31.10.14, when we checked up with [protected] regarding our complaint stated that the iball cost is rs. 7299/- and there was no free gifts for iball of rs.7999/-. kindly check up your live show displayed on 23.10.2014 verify that whether you have declared the free gifts or not. Kindly confirm whether we receive the free gifts or not. if so when will we receive the same or else your company will get bad name and we are not in a position to book further business through star cj. Keeping your profile and having good number of claints we believe on you to do the justice and dispatch the free gifts of key board & speekers at the earliest