[Resolved] Star Cj — CUSTOMER CARE STAFF ARE BUNCH OF MONKEYS | |||
I ORDERED A SHOES COMBO VIA ORDER NO.[protected], MY MOBILE NO. IS [protected](NEW DELHI).THAT WAS A COMBO OF 7 PRODUCTS.BUT I PHYSICALLY RECEIVED ONLY 6 PRODUCTS AND MY GOGLES(SUNGLASSES) WERE MISSING FROM THE PACKET. I REGISTERD MY COMPLAIN ON 10/04/2015, STAFF TOLD ME TO WAIT FOR 7 TO 10 DAYS. NOW TODAY IS 27/04/2015. IN BETWEEN I CALLED STARCJ SEVERAL TIMES.BUT ALL THE STAFFS ARE TRYING TO GET RID OF ME SAYING OK SIR PLS WAIT FOR ONE DAY, ONE DAY... LAST FRIDAY I TALK TO THERE SENIOR ALSO, SHE TOLD THE SAME LINE TO ME. ME, MY WIFE AND MY SISTER ARE REGULAR CUSTOMER OF STARCJ.BUT THIS TIME THEY CHEATED ME ALOT.ALL THE EXECUTIVE OF STARCJ CHEATED ME AND WASTED MY TIME. Was this information helpful? | |||
Complaint marked as Resolved
customer support has been notified about the posted complaint. Verified Support Mar 16, 2016 SHOP CJ Network Customer Care's response Hi Manoj,
We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.
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1 Comment | |||
Comments
they even not elligible to get a single star
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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