Star Cj — Docket no.[protected]

Address:Ahmedabad, Gujarat

By yr inv. No.[protected] we have recd. Material worth rs. 2999. 00 men 3 nos. Of shoes+sandle+chappal+tshirt&sunglass. Kindly i have placed online from tv screen. U have onscreen showed 1 blue shoe (Lotto) 2nd green colour (Sports shoe) 3rd track shoe. When i recd. Material i surprised to note that the shoes are same colour than i contacted ur representative on phone & checked the same & informed to change the colour & size also because size also wrong. 1 blue shoe (Lotto) is perfect. But today i recd. One call from yr another representative that they will not able to change the colour of shoe. Why u cheating to us. I have only one son why i purchase two same colour shoes. & why u shown on tv screen & on website different colour. So i[censored] unable to change colour give me refund of the same otherwise when u have stock of (One green shoe) u will forward the same. Kindly take matl. From my home. Also replace & change the size of chappal, sandel & other shoe.
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KINLY LOOK INTO THE SAME & DO THE NEEDFUL I HAVE FIRST TIME PURCHASE FROM STARCJ. & I HAVE FACED THIS TYPE OF PROBLEM.
BY YR INV.NO.[protected] WE HAVE PLACED ORDER -DOCKET NO.[protected] WE HAVE RECD.MATL.FROM U.
ON RECEIVING THE SAME WE HAVE OBSERVED THAT THE SIZE OF THE ONE SHOE IS PERFECT I.E.LOTTO BRAND. OTHER SHOES & SANDAL, CHAPPALS ARE IN BIG SIZE. I HAVE COMPLAINED UR REPRESENTATIVE & THEY HAVE ASKED ME TO CHANGE THE SAME BUT NOBODY WILL COME TO COLLECT THE MATERIAL. KINDLY REPLACE THE SAME IMMEDIATELY AS EARLY AS POSSIBLE.

IN ONE SHOE THERE IS A PROBLEM IN COLOUR ALSO WHICH WILL ALSO REPLACE IN ANY OTHER DIFFERENT COLOUR WHICH U HAVE. YOU HAVE SHOWN US GREEN (i.e.sandals colour) IF THAT COLOUR IS NOT AVAILABLE U WILL REPLACE THE SAME IN ANOTHER COLOUR INSTEAD OF BLUE. I[censored] HAVE EARLIER TV RECORDING U WILL SEE THAT DAYS TELECAST SO OUR PROBLEM WILL SOLVE IMMEDIATELY. WHY WE ARE TELLING WRONG TO U. IT IS THE MISTAKE FROM YR PART BUT UR PEOPLES ARE NOT ACCEPTING THE SAME. NOW WE REQUEST YOU TO DO THE NEEDFUL IMMEDIATELY.

REGARDS,

USHA MANDALIK
Hi Usha,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.

Regards,
Shop CJ India

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